Setup Guide
Table Of Contents
- Dell Lifecycle Controller Integration Version 1.3 for Microsoft System Center Virtual Machine Manager Installation Guide
- Contents
- About Dell Lifecycle Controller Integration for Microsoft System Center Virtual Machine Manager
- Components of DLCI for SCVMM
- Installing appliance
- Upgrading DLCI for SCVMM
- Uninstalling appliance
- Troubleshooting
- Account deletion in SCVMM
- Compatibility issue of appliance with ADK
- Connection lost between appliance and Integration Gateway
- DLCI for SCVMM admin portal not accessible
- Error accessing plugin after updating SCVMM R2
- Error accessing the appliance after changing network configuration
- Error in input during setup and configuration
- Error message while accessing admin portal through Mozilla Firefox browser
- Failure to connect to server
- SC2016 VMM console crash while importing DLCI for SCVMM console addin
- Failure to launch DLCI for SCVMM admin portal and DLCI for SCVMM console addin on Windows 2012 OS
- IP address not assigned to the appliance
- No required permission to access SCVMM
- SCVMM error 21119 while adding servers to active directory
- SCVMM registration failure
- Accessing support content from the Dell EMC support site
Troubleshooting
Topics:
• Account deletion in SCVMM
•
Compatibility issue of appliance with ADK
• Connection lost between appliance and Integration Gateway
• DLCI for SCVMM admin portal not accessible
• Error accessing plugin after updating SCVMM R2
• Error accessing the appliance after changing network configuration
• Error in input during setup and configuration
• Error message while accessing admin portal through Mozilla Firefox browser
• Failure to connect to server
• SC2016 VMM console crash while importing DLCI for SCVMM console addin
• Failure to launch DLCI for SCVMM admin portal and DLCI for SCVMM console addin on Windows 2012 OS
• IP address not assigned to the appliance
• No required permission to access SCVMM
• SCVMM error 21119 while adding servers to active directory
• SCVMM registration failure
Account deletion in SCVMM
SCVMM creates an account for the appliance with the name DLCI-VMM Addin Registration Profile. If this profile is deleted,
then you cannot work with the appliance.
Recommend you to not delete the account. However, reinstall the appliance if the account is deleted.
Compatibility issue of appliance with ADK
Any existing functionality of DLCI for SCVMM may fail after installing a software with an incompatible version of ADK.
As a workaround, upgrade the ADK version as per the prerequisites mentioned in Dell Lifecycle Controller Integration for
Microsoft System Center Virtual Machine Manager Installation Guide.
Connection lost between appliance and Integration
Gateway
When you restart the server in which Integration Gateway is installed, connectivity is lost between the appliance and Integration
Gateway. This is because the execution policy of the Integration Gateway for the user is not active. Log in to the Integration
Gateway server using the Integration Gateway user account to make the execution policy active. However, after login the
connection is not restored until the following steps are completed.
To set the PowerShell execution policy:
1. Set PowerShell execution policy for local system as RemoteSigned and for the Integration Gateway Service Account as
Unrestricted.
For information on policy settings, refer the following MSDN articles:
● PowerShell Execution policy: technet.microsoft.com/en-us/library/hh847748.aspx
● PowerShell Group Policy: technet.microsoft.com/library/jj149004
6
Troubleshooting 19