Users Guide

Table Of Contents
IG installation issue while running multiple instances of
the installer on the same server
After you start installing the IG, if you try running another instance of the IG, then an error message is
displayed. After you click OK, you are prompted to save another IG MSI file.
As a workaround, do not save this file and continue with the first installation.
Importing server profile job gets timed out after two
hours
After submitting the import server profile job in the appliance, it may get timed out after two hours.
As a workaround, perform the following steps:
1. Press F2 and enter BIOS Settings.
2. Click System Setup and select Miscellaneous Settings.
3. Disable F1/F2 Prompt on Error.
After performing the following steps, schedule the export server profile job and use the same to complete
the import server profile job successfully.
Hypervisor deployment failure
Hypervisor deployment is failing and the activity log displays the following error: Error New-SCVMHost
failed with following error : An out of band operation (SMASH) for the BMC <IP
ADDRESS> failed on IDRAC IP : <IP ADDRESS>.
This error may occur due to either of these reasons:
Dell Lifecycle Controller’s state is bad.
As resolution, log in to iDRAC user interface and reset Lifecycle Controller.
After resetting Lifecycle Controller, if you still face the problem try the following alternative.
The anti-virus or firewall may restrict the successful run of the WINRM command.
See the following KB article for workaround: support.microsoft.com/kb/961804.
Hypervisor deployment failure due to driver files retained
in library share
Hypervisor deployment is failing and the activity log displays the following error:
Error: Error while applying Hypervisor Profile to host <IP Address>. Failed
with error : For input string: ""
Information: Successfully deleted drivers from library share sttig.tejasqa.com
for <server uuid>
Error: Deleting staging share (drivers) for <server uuid> failed.
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