Users Guide

Table Of Contents
Failure to connect to FTP using system default update
source
After setting up and configuring, or upgrading the appliance, trying to access the FTP site using system
created update source Dell Online Catalog might fail if proxy credentials are required.
To access the FTP site using Dell Online Catalog as an update source edit, and add the proxy credentials.
Failure to create a repository during a firmware update
Creation of a repository may fail during a firmware update because of network issues, improper
credentials, or server not reachable, and so on.
As a workaround, ensure that the FTP server is reachable from where the appliance is hosted, there are
no network issues, and provide the right credentials during a firmware update.
Failure to delete a custom update group
After scheduling a job on a server belonging to a custom update group, if the server is deleted from
SCVMM and synchronization is done, the server is removed from the custom update group and is moved
to the appropriate predefined group. You cannot delete such custom update groups, because it is
associated with a scheduled job.
As a workaround, to delete this custom update group, delete the scheduled job from jobs page, and then
delete the custom update group.
Failure to export server profiles
After scheduling an export server profile job, the server profile is not exported, and the following error
message is displayed: “The selectors for the resource are not valid”.
As a workaround, reset iDRAC, and then schedule the export server profile job. For more information, see
iDRAC documentation available at dell.com/support.
Firmware update on a few components irrespective of the
selection
Same components on identical servers get updated during a firmware update irrespective of the selection
of components made on individual servers. This behavior is seen for 12th and 13th generation of Dell
PowerEdge servers with Enterprise license of iDRAC.
As a workaround, do one of the following:
To prevent irrelevant updates on identical servers, apply common components on identical servers
and then apply specific components separately on individual servers.
Perform staged updates with planned outage times to accommodate the required firmware update.
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