Users Guide

3. Uninstall and then reimport the Console Add-in as mentioned in Dell Lifecycle Controller Integration
for Microsoft System Center 2012 Virtual Machine Manager Installation Guide.
Failure to connect to server
After installing the DLCI for SC2012 VMM console addin in SCVMM environment, on clicking the DLCI
console icon the following error is displayed: Connection to server failed.
As a workaround, do the following:
• Add the appliance IP and FQDN as a trusted site.
• Add the appliance IP and FQDN in Forward Lookup Zones and Reverse Lookup Zones in DNS.
• Check if there are any error messages in C:\ProgramData\VMMLogs\AdminConsole file.
Failure of creation of update source
When the Domain Name System (DNS) network configuration of the appliance is changed, creation of
HTTP or FTP type of update source fails.
As a workaround, restart the appliance, and then create the update source of type HTTP or FTP.
Failure of firmware update on cluster update group
After scheduling a firmware update job on a cluster update group, if the firmware update job fails for
various reasons such as IG is unreachable, the cluster group becomes unresponsive, or the firmware
update job was canceled in CAU for an in-progress job, the DUPs are downloaded and placed in each
server cluster node belonging to the cluster group. All the DUP files are placed under the folder called
Dell consuming memory.
As a workaround, delete all the files in Dell folder, and then schedule a firmware update job.
Failure of a scheduled job on an update group
After scheduling a job on an update group, if all the servers are moved out of the update group and there
are no servers present in the update group then, the scheduled job fails.
As a workaround, cancel the scheduled job, add the servers to another update group, and then schedule
a job on the update group.
Failure of firmware update because of job queue being
full
Firmware update jobs submitted from the appliance to iDRAC fail, and the appliance main log displays the
following error: JobQueue Exceeds the size limit. Delete unwanted JobID(s).
As a workaround, manually delete the completed jobs in iDRAC, and retry the firmware update job. For
more information on deleting jobs in iDRAC, see iDRAC documentation at dell.com/support/home.
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