Users Guide

Table Of Contents
12
Troubleshooting
Account deletion in SC2012 VMM
SC2012 VMM creates an account for the appliance with the name DLCI-VMM Addin Registration Profile.
If this profile is deleted, then you cannot work with the appliance.
Recommend you to not delete the account. However, reinstall the appliance if the account is deleted.
Comparison report not displayed in Maintenance Center
If the update source is created using 64-bit DUPs, and this update source is used to generate the
comparison report, then you cannot view the comparison report in Maintenance Center as there is no
support for update source creation using 64-bit DUPs.
As a workaround, use 32–bit DUPs for creating an update source.
Compatibility issue of appliance with ADK
Any existing functionality of DLCI for SC2012 VMM may fail after installing a software with an
incompatible version of ADK.
As a workaround, upgrade the ADK version as per the prerequisites mentioned in Dell Lifecycle Controller
Integration for Microsoft System Center 2012 Virtual Machine Manager Installation Guide.
Empty cluster update group does not get deleted during
autodiscovery or synchronization
When a cluster group is discovered in the appliance, a cluster update group gets created in the
Maintenance Center with all the servers listed in the cluster update group. Later, if all the servers are
removed from this cluster through SCVMM, and an autodiscovery or synchronization with SCVMM
operation is performed, the empty cluster update group is not deleted in Maintenance Center.
As a workaround, to delete the empty server group, rediscover the servers.
Discovery jobs not submitted
When you press the backspace key to dismiss an error message on the discovery screen, subsequent
discovery jobs are not submitted for backend processing.
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