Users Guide
Duplicate VRTX chassis group gets created
When modular servers that were previously in another chassis, are added to a VRTX chassis and
discovered, the modular servers carry previous chassis service tag information and creates a duplicate
VRTX chassis group in the appliance.
To resolve, do the following:
1. Remove a modular server from one chassis, and add it in another chassis. For more information see,
Server modules section in Dell PowerEdge VRTX Enclosure Owner's Manual.
2. Configure CMC. For more information see, Installing and Setting Up CMC in Chassis Management
Controller Version 2.1 for Dell PowerEdge VRTX User's Guide, available at dell.com/support /home.
After you do the preceding tasks, If there are duplicate chassis group entries, then as workaround, do the
following:
1. Enable CSIOR and reset iDRAC on the newly added modular server.
2. Manually delete all the servers in the VRTX chassis group, and then rediscover the servers.
Failure of firmware update because of job queue being
full
Firmware update jobs submitted from the appliance to iDRAC fails, and the appliance main log displays
the error: JobQueue Exceeds the size limit. Delete unwanted JobID(s).
As a workaround, manually delete the completed jobs in iDRAC, and retry the firmware update job. For
more information on deleting jobs in iDRAC refer to iDRAC documentation at dell.com/support/home.
Failure to connect to FTP using system default update
source
After set up and configuration, or upgrade accessing the ftp site using system created update source Dell
Online catalog might fail if proxy credentials are required.
To access the FTP site using Dell Online Catalog as an update source edit, and add the proxy credentials.
Failure to create a repository during a firmware update
Creation of a repository may fail during a firmware update because of network issues, improper
credentials, or server not reachable and so on.
As a workaround, you must ensure that the FTP server is reachable from where the appliance is hosted,
there are no network issues and provide the right credentials during a firmware update.
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