Users Guide

Troubleshooting

For a DLCI for SC2012 VMM user, check and set the set-execution policy value as unrestricted. This is

required as the share folders that is created during installation should have full permission for the user

who has logged in to DLCI for SC2012 VMM.

Operating System Deployment Failure

Operating system deployment is failing and the activity log displays the following error: Error New-

SCVMHost failed with following error : An out of band operation (SMASH) for the

BMC <IP ADDRESS> failed on IDRAC IP : <IP ADDRESS>.

This error may occur due to either of these reasons:

• Dell Lifecycle controller’s state is bad.

As resolution, log in to IDRAC GUI and reset Lifecycle Controller.

After resetting Lifecycle Controller, if you still face the problem try the following alternative.

• The antivirus or firewall may restrict the successful run of the WINRM command.

See the following KB article for workaround.

support.microsoft.com/kb/961804

Operating System Deployment Failure due to Driver Files

Retained in Library Share

Operating system deployment is failing and the activity log displays the following error:

• Error: Error while applying Hypervisor Profile to host <IP Address>. Failed

with error : For input string: ""

• Information: Successfully deleted drivers from library share sttig.tejasqa.com

for <server uuid>

• Error: Deleting staging share (drivers) for <server uuid> failed.

These errors may occur due to exception output by the VMM command-let GET-SCJOB status and

driver files are retained in the library share. Before you retry or do another operating system deployment

you must remove these files from the library share.