Users Guide

Troubleshooting

Hypervisor Deployment Failure

Hypervisor deployment is failing and the activity log displays the following error: Error New-SCVMHost

failed with following error : An out of band operation (SMASH) for the BMC <IP

ADDRESS> failed on IDRAC IP : <IP ADDRESS>.

This error may occur due to either of these reasons:

• Dell Lifecycle controller’s state is bad.

As resolution, log in to IDRAC GUI and reset Lifecycle Controller.

After resetting Lifecycle Controller, if you still face the problem try the following alternative.

• The antivirus or firewall may restrict the successful run of the WINRM command.

See the following KB article for workaround.

support.microsoft.com/kb/961804

Hypervisor Deployment Failure due to Driver Files

Retained in Library Share

Hypervisor deployment is failing and the activity log displays the following error:

• Error: Error while applying Hypervisor Profile to host <IP Address>. Failed

with error : For input string: ""

• Information: Successfully deleted drivers from library share sttig.tejasqa.com

for <server uuid>

• Error: Deleting staging share (drivers) for <server uuid> failed.

These errors may occur due to exception output by the VMM command-let GET-SCJOB status and

driver files are retained in the library share. Before you retry or do another hypervisor deployment you

must remove these files from the library share.

To remove files from library share:

1. From SC2012 VMM Console, select Library → Library Servers and then select the Integration

Gateway server that was added as the library server.

2. In the library server, select and delete the library share.

3. After the library share is deleted, connect to the Integration Gateway share using \\<Integration

Gateway server>\LCDriver\.