Owner's Manual

100 Troubleshooting
• Issue : If the Integrated Dell Remote Access Controller version is older than
the supported versions in any of the target systems, the
Boot to vFlash
option in the Deploy Operating Systems workflow may fail.
Resolution : On a rack and tower server, ensure that it has Integrated Dell
Remote Access Controller version 1.3 firmware or newer. On a blade server,
ensure that it has Integrated Dell Remote Access Controller

version 2.2 or newer.
• Issue : When you are deploying an operating system using the Launch
Config Utility
, the advertisements of the task sequence are not displayed
on the screen.
Resolution : Ensure that you advertise against the exact collection you plan
to deploy to, as advertisements against a parent collection does not apply
to the child collection(s).
• Issue : While deploying Microsoft Windows 2008 R2 from ConfigMgr SP1
R2 with Windows Automated Installation Kit (Windows AIK) 1.1, the
following error message is displayed:
Operation failed with 0X80070002. The system
cannot find the file specified.
Resolution : This issue occurs if you use a Windows PE 2.X based boot
image created with Windows AIK 1.X for deploying Microsoft Windows
2008 R2. Ensure that the task sequence deploying Microsoft Windows
2008 R2 uses a Windows PE 3.0 or later based boot image created with
Windows AIK 2.X or later. For more information, see the Microsoft
Technet site at
technet.microsoft.com .
• Issue : If the target system has an older version of BIOS that does not
support a particular method, the following error message is displayed in
the DLCTaskManager.log file:
Installed BIOS version does not support this
method
.
Resolution : Update the BIOS to the latest supported version.
DLCI_UserGuide.book Page 100 Tuesday, November 22, 2011 5:00 PM