Owner's Manual

68 Troubleshooting
Upgrade/Repair Issues
If you have upgraded or repaired the Dell Server Deployment Pack after
installing DLCI for ConfigMgr 1.2:
1
Copy the CustomReboot.vbs from
[ConfigMgrRoot]\AdminUI\XmlStorage\Extensions\Bin\Deployment\
Dell\PowerEdge\LC\
to
[ConfigMgrRoot]\OSD\Lib\Packages\Deployment\Dell\PowerEdge\
CustomReboot\.
Override the file in the destination folder.
2 Copy the DellPowerEdgeDeployment.xml from
[ConfigMgrRoot]\AdminUI\XmlStorage\Extensions\Bin\Deployment\
Dell\PowerEdge\LC\
to
[ConfigMgrRoot]\AdminUI\XmlStorage\Extensions\Bin\Deployment\
Dell\PowerEdge\
. Override the file in the destination folder.
Issues and Resolutions
• Issue : When you deploy an operating system on a target system with
iDRAC configured in a shared network mode, the Windows PE
environment may fail to startup on the network drivers, causing the
system to restart before reaching the task sequence.
Resolution: This is because the network does not assign IP addresses
fast enough. To avoid this issue, ensure that you enable
Spanning Tree
and Fast Link on the network switch.
•
Issue : If the Lifecycle Controller of a system is in use, the system is not
discovered.
Resolution : If a system does not show up in a collection, verify whether
the log file contains the following error message:
Lifecycle
Controller in use.
If it contains the error message:
a Ensure that the system is not in Power On Self Test (POST) state.
A system is in POST state after it is powered on and until it boots
to an operating system through any media.
b Power off the system and wait for ten minutes for it to show up
in the collection.
DLCI_UserGuide.book Page 68 Wednesday, February 2, 2011 10:49 AM