Owner's Manual
36 Setup and Use
Resolution
: Verify the Dell Provisioning Server user permissions and
perform a
WBEMTest
connection to validate the account, and then reset
and rediscover your systems. This issue occurs when the account entered
to access ConfigMgr does not have permissions to query WMI and retrieve
the site code, or when the server cannot authenticate to the Site Server or
domain controller.
•
Issue
: During Discovery and Handshake, the DLC.log displays numerous
"
createDellCollecions() Either Connection Mgr param is NULL or
Collection not yet created
" messages.
Resolution
: This issue occurs when the account entered to access
ConfigMgr does not have permissions to create collections. For more
information on setting permissions, see the "Dell Auto-Discovery Network
Setup Specification" section.
•
Issue
: When an account is cloned from an existing account in ConfigMgr,
it is not automatically added to the
SMS_Admins
group.
Resolution
: Verify that the account exists in this group. Verify the Dell
Provisioning Server user permissions and perform a
WBEMTest
connection to validate your account. Reset and rediscover your systems.
•
Issue
: Installation fails while installing DLCI for ConfigMgr version 1.1 on
Microsoft Windows 2008 32-bit SP2 with the User Account Controller
(UAC) option turned on.
Resolution
: Turn off UAC and reinstall DLCI for ConfigMgr version 1.1.
Alternatively, right-click the command line, select
Run as Administrator
,
and install DLCI for ConfigMgr version 1.1 through the command line.
•
Issue
: The
Advertise
option does not appear in an existing task sequence
after uninstalling and reinstalling DLCI for ConfigMgr.
Resolution
: Open the task sequence for editing, re-enable the
Apply
option, and click
OK
. The
Advertise
option appears again.
Use the following steps to re-enable the
Apply
option:
a
Right-click the task sequence and select
Edit
.
b
Select
Restart in Windows PE
. In the
Description
section, type any
character and delete it so the change isn’t saved.
c
Click
OK
. This re-enables the
Apply
option.
DLCI_UserGuide.book Page 36 Thursday, April 22, 2010 10:48 AM