Owner's Manual

Setup and Use 35
Resolution : This issue occurs if you use a Windows PE 2.X based boot
image created with Windows AIK 1.X for deploying Microsoft Windows
2008 R2. Ensure that the Task Sequence deploying Microsoft Windows
2008 R2 uses a Windows PE 3.0 or later based boot image created with
Windows AIK 2.X or later. For more information, see the Microsoft
Technet site at
technet.microsoft.com .
•
Issue : The error message " Installed BIOS version does not support this
method
" appears in the DLCTaskManager.log.
Resolution : Perform a complete reboot of the system (not in POST state),
and re-deploy the operating system.
•
Issue : The error message " Failure: Lifecycle Controller is being used by
another process
" appears in dsp.log.
Resolution : Ensure that your system’s iDRAC is not in POST state.
•
Issue : Discovery and Handshake fails and the error message " [Server Name]
- Handshake - getCredentialsInternal():[Server Name]: NOT
AUTHORIZED: No credentials returned
" appears.
Resolution : The service tag name is case sensitive. Ensure that the service
tag name imported through the
import.exe utility matches the service tag
name in the iDRAC GUI.
•
Issue : Blue screen or failure occurs when deploying Microsoft Windows
Server 2003 with the
Apply Drivers from LC option.
Resolution : Use the following steps to resolve this issue:
a Right-click the task sequence and click Edit . The Task Sequence
Editor
window appears.
b Select Add → Drivers → Apply Driver Package .
c Check the mass storage driver option.
d Select the applicable SAS or PERC driver.
e Select the model of the SAS or PERC driver.
f Save the task sequence and re-deploy the operating system.
•
Issue : During Discovery and Handshake, the DLC.log shows an empty
"
Site code: " followed by a cryptography exception.
DLCI_UserGuide.book Page 35 Thursday, April 22, 2010 10:48 AM