Users Guide

Restoring System Cong by Manually Entering ServiceTag

When you do not have a backup on a vFlash SD card:

1. Lifecycle Controller automatically displays the following message on the home page. Click Yes.

Unable to Detect Service Tag. Do you want to enter the service tag label?

NOTE: Before you restore the system conguration, make sure that the latest version of BIOS is installed.

2. On the Service Tag Settings page, type the service tag, and then click Apply.

Launch Messages, Causes, and Resolutions

The table lists the messages that appear during system startup, and their appropriate cause and resolution.

Message Cause Resolution

Lifecycle Controller disabled

• The system is turned on or restarted

while iDRAC is initializing. This occurs if:

– The system is turned on immediately

after AC is applied to the system.

– The system is restarted immediately

after resetting iDRAC.

• Lifecycle Controller is manually disabled.

Wait for a minute after resetting iDRAC to

restart the system, so that iDRAC initializes.

Lifecycle Controller Update Required The embedded device that stores the

product may contain corrupted data.

If an operating system is not installed on the

system, run the Lifecycle Controller repair

package using iDRAC.

Update the product using Lifecycle

Controller Dell Update Package (DUP). For

more information about DUPs, see the Dell

Update Packages User’s Guide available at

dell.com/support/manuals.

For more information about recovering

Lifecycle Controller from the Lifecycle

Controller Update Required mode, see the

Recovery from ‘Lifecycle Controller Update

Required’ white paper available at

delltechcenter.com/lc.

Lifecycle Controller not available Another process is currently using iDRAC. Wait for 30 minutes for the current process

to complete, restart the system, and then

retry.

Lifecycle Controller in Recovery

Mode (3-strike policy)

Ungracefully exit Lifecycle Controller for 3

consecutive times.

Update Lifecycle Controller using Lifecycle

Controller repair package through iDRAC.