User's Manual

9. Can I delete Lifecycle Controller?
No.
10. Can I use virtual media for the operating system media source during installation?
Yes. For more information about iDRAC, see the
iDRAC7 User’s Guide
available at dell.com/support/manuals.
11. Can I use a virtual USB Drive for my update repository?
Yes. For more information, see the
iDRAC7 User’s Guide
available at dell.com/support/manuals.
12. What is UEFI? With which version does Lifecycle Controller comply?
Unified Extensible Firmware Interface (UEFI) is a specification that details an interface for transitioning control
from the pre-boot environment to the operating system. Lifecycle Controller complies with the UEFI version 2.1. For
more information, go to
uefi.org.
13. Within Hardware Configuration, what is the difference between the Configuration Wizards and Advanced
Configuration?
Lifecycle Controller offers two methods to configure hardware: Configuration Wizards and Advanced
Configuration.
Configuration Wizards guide you through a sequence of tasks to configure your system devices. The Configuration
Wizards include iDRAC, RAID, System Date/Time, and Physical Security. For more information, see Configuring
System and Advanced Hardware Configuration.
Advanced Configuration allows you to configure (Human Interface Infrastructure) HII–enabled devices (for
example, NICs and BIOS). For more information Advanced Hardware Configuration.
14. Does Lifecycle Controller support rollback of BIOS and firmware?
Yes. For more information, see Platform Rollback.
15. Which devices support system updates?
Currently, Lifecycle Controller supports updates to the BIOS, iDRAC firmware, power supply firmware, and certain
RAID and NIC controller firmware. For more information, see Updating Platform.
16. Which devices are supported in Advanced Configuration within Hardware Configuration?
Advanced Configuration is available for BIOS, IDRAC, NIC, and RAID. Depending on your system configuration,
other devices may also appear under Advanced Hardware Configuration, if they support the HII configuration
standard. For more information, see Advanced Hardware Configuration.
17. What should I do if my system stops responding while using Lifecycle Controller?
If your system stops responding while using Lifecycle Controller, a black screen with red text appears. To resolve
this problem, first try restarting your system and reentering Lifecycle Controller. If it does not resolve the problem,
do the tasks in Repairing Lifecycle Controller. If the issue persists, contact your service provider.
For more information about recovering Lifecycle Controller from the Lifecycle Controller Update Required mode,
see the
Recovery from Lifecycle Controller Update Required
white paper available at delltechcenter.com/lc.
18. How do I find out the currently-installed version details of the Lifecycle Controller product?
Click About in the left navigation pane.
19. What should I do if I have an issue with mouse cursor synchronization when I access Lifecycle Controller through
the iDRAC Virtual Console?
Make sure that the Single Cursor option under Tools menu in the iDRAC Virtual Console is selected on the iDRAC
Virtual Console client. For more information, see
Integrated Dell Remote Access Controller 7 (iDRAC7) User’s Guide
available at dell.com/support/manuals.
20. Why should the CSIOR enabled?
The Collect System Inventory On Restart (CSIOR) option must be enabled so that Lifecycle Controller automatically
invokes part firmware update and hardware configuration on system startup.
21. Why are some features not accessible in Lifecycle Controller?
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