User's Manual

ManualsBrandsDell ManualsSoftwareLifecycle Controller 2 Version 1.3.0

Restoring System Config by Manually Entering ServiceTag

When you do not have a backup on a vFlash SD card:

1. Lifecycle Controller automatically displays the following message on the home page. Click Yes.

Unable to Detect Service Tag. Do you want to enter the service tag label?

NOTE: Before you restore the system configuration, make sure that the latest version of BIOS is installed.

2. On the Service Tag Settings page, type the service tag, and then click Apply.

Launch Messages, Causes, and Resolutions

The table lists the messages that appear during system startup, and their appropriate cause and resolution.

Message Cause Resolution

Lifecycle Controller disabled

• The system is turned on or

restarted while iDRAC is initializing.

This occurs if:

– The system is turned on

immediately after AC is applied

to the system.

– The system is restarted

immediately after resetting

iDRAC.

• Lifecycle Controller is manually

disabled.

Wait for a minute after resetting iDRAC

to restart the system, so that iDRAC

initializes.

Lifecycle Controller Update

Required

The embedded device that stores the

product may contain corrupted data.

If an operating system is not installed

on the system, run the Lifecycle

Controller repair package using iDRAC.

Update the product using Lifecycle

Controller Dell Update Package (DUP).

For more information about DUPs, see

the

Dell Update Packages User’s Guide

available at dell.com/support/manuals.

For more information about recovering

Lifecycle Controller from the Lifecycle

Controller Update Required mode, see

the

Recovery from ‘Lifecycle Controller

Update Required’

white paper available

at delltechcenter.com/lc.

Lifecycle Controller not available Another process is currently using

iDRAC.

Wait for 30 minutes for the current

process to complete, restart the

system, and then retry.

Lifecycle Controller in Recovery

Mode (3-strike policy)

Ungracefully exit Lifecycle Controller

for 3 consecutive times.

Update Lifecycle Controller using

Lifecycle Controller repair package

through iDRAC.