Users Guide
For Lifecycle Controller, press <F10> during startup. In the Lifecycle Controller GUI, click Platform Update and
select devices to update. For more information on Remote Services, see the Lifecycle Controller Web Services
Interface Guide–Windows and Linux version.
7. What do I do when a fatal error occurs followed by a red screen?
Perform a cold reboot (AC power cycle) of the system when the red screen is displayed.
8. Do I need to install an operating system (OS) to access Lifecycle Controller or Remote Services?
OS is not required to access Lifecycle Controller or remote service.
9. Which UEFI version is supported 32-bit or 64-bit?
UEFI supports 64-bit.
10. Why is the NIC inventory not returning anything even though the system is using Broadcom or Intel NICs?
The NICs that are installed on the system are not supported by Dell.
11. Can I remotely reboot the system using WS-Management functions?
Yes, the system can be rebooted using the RequestStateChange() method on the DCIM_ComputerSystem
class. A reboot can be scheduled by creating a reboot job using the CreateRebootJob() method on the
DCIM_JobService class and then scheduling the reboot job using the SetupJobQueue() method on the job
control service.
12. Why does the LastUpdateTime not change when I replace a DIMM?
If a DIMM is removed and reinstalled in the same slot then LastUpdateTime does not change in the view.
13. Are there ways to improve response time for getting DCIM_iDracCardAtrribute using WinRM?
Yes. Setting the WinRM configuration by executing the following command reduces the time taken by
PCIDeviceView enumeration.
#winrm set winrm/config @{MaxBatchItems="75"}
14. How to clear jobs?
Enumerate DCIM_LifecycleJob to list all the jobs in Lifecycle Controller and use DeleteJobqueue() method to
delete particular job.
15. How to clear all the jobs?
Invoke DeleteJobQueue() method with a job ID of JID_CLEARALL.
16. When do we see the changes reflected through the WS-Management if the changes are made locally in HII?
After exiting from Lifecycle Controller, the WS-Management interface updates the available information in
approximately two minutes.
17. What should be the system state to successfully invoke CreateTargetedConfigJob() method?
The system must either be powered off, after BIOS POST (for example, BIOS or UEFI boot manager), or must have
booted into the OS for the CreateTargetedConfigJob() method to be successful. However, the jobs do not run until
system is out of POST or has exit System Setup.
18. How to delete a job created using CreateTargetedConfigJob() method?
When invoking the CreateTargetConfigJob() method, an additional reboot job is created to allow the system to boot
to Lifecycle Controller to execute the job. If you want to delete the job, the reboot job must also be deleted. You can
either enumerate all jobs and select the relevant ones for deletion, or use JID_CLEARALL to delete all the jobs.
19. What is different about the ProcCore setting for Quad core processors?
For quad port processors, setting the attribute ProcCore value to four sets the current value to All.
20. Why are the NIC Blink LED attributes always set to NULL after the job is completed?
A blink LED NIC attribute is a one time setting. However, after the SSIB task is complete, it sets the current value to
null. The purpose of this attribute is to blink the NIC LEDs for a certain amount of time (seconds).
21. How many attributes can I set through the SetAttribute() method?
99