User's Manual

Troubleshooting Alerting Problems
You can use logged SNMP trap information to troubleshoot a particular type of DRAC 4 alert. SNMP trap deliveries are logged in the Trace Log by default.
However, since SNMP does not confirm delivery of traps, it is best to trace the packets on the managed system using a network analyzer or a tool such as
Microsoft's snmputil.
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DRAC 4 Log Messages
DRAC 4 Log messages can be used by administrators to debug alerting from the DRAC 4. Table4-31 provides a list of the DRAC 4 log message ID numbers,
messages, and suggested actions to take.
Table 4-31. DRAC 4 Log Messages
NOTE: In Table4-31, the character "L" is sometimes displayed in the Message ID column. "L" represents the severity level or type of the message,
which can be one of the following: W (warning), E (error), S (severe), F (fatal), or A (always).
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Message
ID

Description

Suggested Action
RAC186L
DHCP: no response from server, need LAN
address. The NIC cannot be enabled until a
response is received from the DHCP server.
Provides information only. No specific corrective action is indicated. Ensure that the DHCP
server is operational.
RAC187L
DHCP no response from server, using default PPP
addresses
Provides information only. No specific corrective action is indicated. Ensure that the DCHP
server is operational.
RAC188L
DHCP: no response from server, warm starting
with <IP address>
Provides information only. No specific corrective action is indicated. Ensure that the DHCP
server is operational.
RAC189L
SNMP: trap sent to <IP address>
Provides information only. No corrective action is necessary.
RAC191L
SNMP: internal failure during trap generation
Resets the DRAC 4 and retries the operation.
RAC198L
Email page successful
Provides information only. No corrective action is necessary.
RAC199L
Email paging attempts failed, SMTP protocol failure
A trace of the SMTP connection may be found in the trace log. Examine the trace log to
identify the source of the protocol failure, such as the connection could not be established
(SMTP server is down or an invalid IP address), an invalid email destination address, an
invalid domain in the email address, or the SMTP server does not support forwarding email.
Correct the problem and try again.
RAC256L
DRAC 4 hardware log event: <formatted hardware
log event>
Provides information only. No corrective action is necessary, unless the contents of the
hardware log indicate a problem. In this case, the corrective action is based on the problem
reported
RAC016A
DRAC 4 log cleared
Provides information only.
RAC030A
DRAC 4 time was set
Provides information only.
RAC048A
DRAC 4 firmware update was initiated.
Provides information only.
RAC049A
DRAC 4 Firmware Update was initiated with config
to defaults option.
Provides information only.
RAC064A
clear crash screen
Provides information only.
RAC065A
DRAC 4 hard reset, delay <seconds> was initiated
Provides information only.
RAC066A
DRAC 4 soft reset, delay <seconds> was initiated
Provides information only.
RAC067A
DRAC 4 graceful reset, delay <seconds> was
initiated
Provides information only.
RAC068A
DRAC 4 cfg2default reset, delay <seconds> was
initiated
Provides information only.
RAC069A
DRAC 4 shutdown was initiated
Provides information only.
RAC114A
Requested server {powerdown|powerup|
powercycle|hardreset|
graceshutdown|gracereboot|
gracereboot}
Provides information only.
RAC115A
Could not log graceful server action to hardware
log
Provides information only.
RAC122A
DRAC 4 booted
Provides information only.
RAC138A
Console redirect session enabled
Provides information only.
RAC139A
Console redirect session disabled
Provides information only.
RAC154A
Logout from <IP-address>
Provides information only.
RAC155A
Login from <IP-address>
Provides information only.
RAC156A
Session cancelled from <IP-address>, max log in
attempts exceeded.
Provides information only.
RAC157A
Session cancelled from <IP-address>, due to
inactivity.
Provides information only.
RAC158A
Unvalidated session from <IP-address> cancelled.
Provides information only.
RAC175A
vt-100: log in {successful|authentication failed}
Provides information only.
RAC176A
vt-100: log out
Provides information only.
RAC240A
DRAC 4 shutdown through hwmon
Provides information only.
RAC242A
DRAC 4 shutdown due to voltage below threshold
Provides information only.