User's Manual

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screen resolution? The mouse
sync works OK with 1024x768?
Why doesn't the vKVM mouse
and keyboard work when
changing mouse acceleration for
different operating systems?
The USB vKVM keyboard and mouse are inactive from 5 to 10 seconds after changing the mouse acceleration. The
network load can sometimes cause this operation to take longer than normal (more than 10 seconds).
Why can't I see the bottom of the
server screen from the vKVM
window?
Make sure the server screen resolution is in one of the supported resolutions (640x480, 800x600, and 1024x768).
Why can't I use a keyboard or
mouse while installing a Windows
operating system remotely by
using DRAC4 Console
Redirection?
When you remotely install a supported Microsoft operating system on a system with Console Redirection enabled in the
BIOS, you receive an EMS Connection Message that requires that you select OK before you can continue. You cannot use
the mouse to select OK remotely. You must either select OK on the local system or restart the remotely managed
system, reinstall, and then turn Console Redirection Off in the BIOS.
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NOTE: This message is generated by Microsoft to alert the user that Console Redirection is enabled. In order to ensure
that this message does not appear, always turn off Console Redirection in the BIOS before installing an operating system
remotely.
I manually selected Other
Display as Primary from the
vKVM window and now I cannot
remotely control the system.
In order to allow remote access after manually selecting Other Display as Primary, you must perform the following
steps:
1. Use the DRAC 4's power control to power cycle the unit.
2. During reboot, press <F8> and select to boot windows in safe mode (the POST screen will be visible from the
DRAC 4 user interface). Safe mode uses the DRAC 4 as the primary video.
3. Go to the Windows device manager and uninstall both video adaptors.
4. Reboot the system.
5. Reload the operating system. The hardware wizard finds both video controllers and restores the DRAC 4 as the
primary display (the screen blinks a few times after you press <Ctrl-Atl-Del> to login).
Why does console redirection fail
to show the operating system
boot menu in the Chinese,
Japanese, and Korean versions
of Microsoft Windows 2000?
On systems running Windows 2000 that can boot to multiple operating systems, change the default boot operating
system by performing the following steps:
1. Right-click the My Computer icon and select Properties.
2. Click the Advanced tab.
3. Click Startup and Recovery.
4. Select the new default operating system from the Startup list.
5. In the Show list for box, type the number of seconds that the list of choices should be displayed before the default
operating system automatically boots.