User's Manual
After I upgrade the firmware to
get a vKVM fix, why is the fix is
not there?
You need to clear the browser cache and the Java plug-in cache. Then, you must disable the Java plug-in cache.
Why can't I enter BIOS setup by
pressing the <F2> key?
This behavior is typical in a Windows environment. Use your mouse to click on an area of the Console Redirection window
to adjust the focus. To move the focus to the bottom menu bar of Console Redirection window, use the mouse and click
one of the objects on the bottom menu bar.
How can I set the server display
to 256 colors on Windows 2003?
To set the server display to 256 colors:
l Right–click desktop.
l Select Properties.
l Click the Settings tab.
l Click the Advanced button.
l Click the Adapter tab.
l Click the List All Modes... button.
l Select, for example:1024x768, 256 Colors, 60 Hertz.
Reason for setting the server display to 256 colors:
The FPGA does color matching the best it can. However, sometimes when a color is borderline, it displays differently than
what you would expect. If you can't see the color correctly, change the color depth to 256 colors on the managed system
or on the managed system.
Why doesn't the vKVM mouse
sync when I use the Dell
OpenManage Server Assistant CD
to remotely install the operating
system?
Select Linux for mouse acceleration on the vKVM window pull-down menu.
Why doesn't the vKVM mouse
sync after coming back from
hibernation on a Windows
system?
Select a different operating system for mouse acceleration on the vKVM window pull-down menu. Then, go back to the
original operating system to initialize the USB mouse device.
Why doesn't the mouse sync in
DOS when performing Console
Redirection?
The Dell BIOS is emulating the mouse driver as a PS/2 mouse. By design, the PS/2 mouse uses relative position for the
mouse pointer, which causes the lag in syncing. DRAC 4 has a USB mouse driver, which allows absolute position and
closer tracking of the mouse pointer. Even if DRAC 4 passes the USB absolute mouse position to the Dell BIOS, the BIOS
emulation would convert it back to relative position and the behavior would remain. The resolution of this issue would
require a design change in the Dell BIOS mouse emulation, but for now it is working as designed.
Is there a way to verify that the
ATI video driver update is
installed on Red Hat Enterprise
Linux, version 2.1?
For the video driver updates, you can verify that the update is installed by looking at the file sizes in this
directory: /usr/X11R6/lib/modules/drivers.
--------------------------------------------
x410 original files
--------------------------------------------
ati_drv.o 43316
radeon_drv.o 86288
---------------------------------------------
x410 updated files
---------------------------------------------
ati_drv.o 49644 Mar 3
radeon_drv.o 119971 Mar 3
Why doesn't the vKVM mouse
work with Red Hat Enterprise
Linux, version 2.1, update 3?
Red Hat Enterprise Linux, version 2.1 does not fully support multiple input devices.
You must manually select the USB mouse if there is a PS/2 mouse already connected to the managed system. You can do
this by running the Red Hat Enterprise Linux mouseconfig command and then selecting the type of mouse (USB) from the
mouseconfig GUI. Only one of the mice (either the USB or the PS/2) can be active at a given time. Other solutions are to
upgrade to Red Hat Enterprise Linux, version 3.0, or to remove the mouse attached to the managed system.
To use mouseconfig to enable RAC mouse control for XWindows:
1. Run Xconfigurator (if not previously run before).
2. Run mouseconfig GUI.
3. Select Generic Mouse (USB).
4. Run Xwindows (startx).
To use mouseconfig to re-enable local mouse control:
1. Run mouseconfig GUI.
2. Select Generic Mouse (PS/2).
3. Logout and log back in to activate the PS/2 mouse.
Is there a vKVM mouse sync
issue in Novell®NetWare®6.5
operating system with 800x600
Use the Dell OpenManage Server Assistant CD to install the NetWare operating system. The default screen resolution is
1024x768 so you won't have the issue with mouse sync.