Users Guide

Troubleshooting and Frequently Asked Questions 113
Lifecycle Controller Web Services Interface Guide–Windows and Linux
version
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11 What do I do when a fatal error occurs followed by a red screen?
Perform a cold reboot of the system when the red screen is displayed.
12 Do I need to install an operating system (OS) to access USC or Remote
Services?
OS is not required to access USC or remote service.
13 Which UEFI version is supported? 32 bit or 64 bit?
UEFI supports 64 bit.
14 Why is the NIC inventory not returning anything even though the system
is using Broadcom or INTEL NICs?
The NICs that are installed on the system are not supported by Dell.
15 Can I remotely reboot the system using WS-Management functions?
Yes, the system can be rebooted using the RequestStateChange() method
on the ComputerbSystem class. A reboot can be scheduled by creating a
reboot job using the
CreateRebootJob() method on the
SoftwarebInstallationbService class and then scheduling the reboot job
using the
SetupJobQueue() method on the Job control Service.
16 How do I cancel a system service when in use?
Use the iDRAC configuration utility (CTLR+E option during startup) or
remove the power cable to reset the iDRAC.
17 How do I reset the system to factory defaults?
Use the iDRAC configuration utility (CTLR+E option during boot),
Reset to Default  yes to continue.
18 What are the Dell licensed features that require a Dell vFlash SD card?
The part replacement feature is a licensed feature that requires the
presence of the Dell vFlash SD card. All vFlash SD Card management
capabilities require a Dell vFlash branded SD Card.
19 Why does the LastUpdateTime not change when I replace a DIMM?
If a DIMM is removed and reinstalled in the same slot then
LastUpdateTime does not change in the view.