Users Guide

112 Troubleshooting and Frequently Asked Questions
4 What is Remote Services or Remote Enablement?
Remote Services is a general term that refers the capability of enabling
users to remotely connect to the target servers and perform systems
management operations.
5 How to set the network configuration to use Remote Services?
Use the ping utility to verify the connection between the client and
managed server. Ensure that the client and network allows HTTP and SSL
protocols.
6 What are the firewall ports that need be to enabled to ensure proper
communication?
Use port 443 for HTTPS communication.
7 What is Part Replacement and how does it work?
Part Replacement is a feature that allows the system to automatically
update the firmware, or configuration, or both for a hardware component
that is installed or replaced.
8 What is CSIOR and when to enable it?
CSIOR stands for Collect System Inventory on Reboot. It enables
automatic firmware and hardware inventory refresh during system startup.
The system is shipped from the factory with CSIOR disabled. Ensure that
CSIOR is enabled before using any of the features like part replacement or
setting attributes.
9 How do I keep the System Inventory Information up-to-date when local
changes are made to any HII attribute?
Either manually press <F10> during system startup or set the CSIOR
attribute to enabled, to collect the system inventory and configuration
attribute information on every system startup.
Enumerate the DCIM_SystemView class to view the value under
LastUpdateTime property that gives the time of update for a specific
component.
10 How to update the managed node using USC or Remote Services?
For USC, press <F10> during startup. Select 'Platform Update' and select
'devices to update'. For more information on Remote Services, see the