User's Manual

78 Frequently Asked Questions
7 What is Part Replacement and how does it work?
Part Replacement is a feature that allows the system to automatically
update the firmware, or configuration, or both for a hardware component
that is installed or replaced.
8 What is CSIOR and when to enable it?
CSIOR stands for Collect System Inventory on Reboot. It enables
automatic firmware and hardware inventory refresh during system startup.
The system is shipped from the factory with CSIOR disabled. Ensure that
CSIOR is enabled before using any of the features like part replacement or
setting attributes.
9 How do I keep the System Inventory Information up-to-date when local
changes are made to any HII attribute?
Either manually press <F10> during system startup or set the CSIOR
attribute to enabled, to collect the system inventory and configuration
attribute information on every system startup.
Enumerate the DCIM_SystemView class to view the value under
LastUpdateTime property that gives the time of update for a specific
component.
10 How to update the managed node using USC or Remote Services?
For USC, press <F10> during startup. Select 'Platform Update' and select
'devices to update'. For more information on Remote Services, see the
Lifecycle Controller 1.4 Web Services Interface Guide .
11 What do I do when a fatal error occurs followed by a red screen?
Perform a cold reboot of the system when the red screen appears.
12 Do I need to install an operating system (OS) to access USC or Remote
Services?
OS is not required to access USC or remote service.
13 Which UEFI version is supported? 32 bit or 64 bit?
UEFI supports 64 bit.
14 Why is the NIC inventory not returning anything even though the system
is using Broadcom or INTEL NICs?
The NICs that are installed on the system are not supported by Dell.
RemoteServices1_4.book Page 78 Thursday, October 21, 2010 5:05 PM