User's Manual

Troubleshooting 69
5
Troubleshooting
This section describes some of the error messages commonly generated by
Remote Services, and provides suggestions for resolving the errors.
For more information on the error message IDs and the recommended
actions, see Dell Lifecycle Controller Remote Services Error Messages and
Tr o u b l e s h o o t i n g L i s t on support.dell.com/manuals. To view the error message
and related information, select the error message ID from the Error Message
ID drop-down list. Additionally, you can download the detailed error message
registry from delltechcenter.com/page/Lifecycle+Controller.
Error Messages
Table 5-1 describes the error messages commonly generated by Remote
Services, and provides suggestions for resolving the errors.
Table 5-1. Lifecycle Controller - Remote Services Error Messages and Resolutions
Error Message Resolution
General failure An error has occurred. No other details are available
at this time.
1 Run the command again.
2 Reset iDRAC and run the command.
Lifecycle Controller is
being used by another
process
Lifecycle Controller is currently locked by another process.
Ensure that the process is completed before attempting to
run another command.
1 Run the command again after sometime.
2 Ensure that USC or DUP is not running.
3 Reset iDRAC and run the command
RemoteServices1_4.book Page 69 Thursday, October 21, 2010 5:05 PM