User's Manual

Troubleshooting and Frequently Asked Questions 93
The inserted OS media
is invalid
The operating system media is damaged or corrupted,
or the optical device used to read the media is not
functioning correctly.
The updates you are
trying to apply are not
Dell-authorized updates
USC or USC - LCE has detected that one or more of the
DUPs used to update your system are not Dell authorized.
If you are using a local USB device for your update
repository and this problem persists, create it again
using DUPs from the Server Update Utility DVD
(see "Configuring a Local USB Device") or provide an
alternate repository.
Fatal error launching
USC has occurred.
The system will reboot.
A fatal error occurred when launching USC or USC - LCE.
The system will automatically reboot and attempt to enter
USC or USC - LCE again. If the problem persists after
rebooting, see "Repairing USC" or "Repairing USC - LCE."
Network is not
configured
Network settings must be configured for USC or USC -
LCE to work correctly.
See "Using USC Settings Wizard"
for information on
configuring USC or USC - LCE network
settings from the Network Settings page.
Unable to set new date
and time
USC or USC - LCE was unable to change the system date
and time. To resolve this issue:
1
Reboot the system.
2
Re-enter USC or USC - LCE by pressing the
<F10>
key.
3
Change the date and time settings again.
Invalid Proxy Server The proxy server specified to access the FTP server
is invalid.
See "Select Download Method" for
more information.
Please enter a valid
Encryption Key of
up to 40 Hex digits
Enter a valid encryption key that contains not more
than 40 hex digits. Valid characters are within the ranges
of 0–9, a–f, and A–F.
Please enter a valid
IPv4 Address for
this iDRAC
Enter a valid IPv4 protocol address for iDRAC that is
between 0.0.0.0 and 255.255.255.255.
Please enter a valid
Subnet Mask
Enter a valid Subnet Mask that is between 0.0.0.0 and
255.255.255.255.
Table A-1. USC and USC - LCE Error Messages and Resolutions
(continued)
Error Message Resolution
LC1_3.book Page 93 Monday, December 7, 2009 3:14 PM