Dell® Latitude® LT System User’s Guide
Notice Information in this manual is subject to change without notice and does not represent a commitment on the part of Dell Computer Corporation. Dell Computer Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. Dell strongly recommends that separate permanent written records be kept of all important data.
Notice for Users in the USA FCC Statement WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
About the Modem This equipment complies with Part 68 of FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The modem jack of this equipment complies with Sub-part F of Part 68 of FCC Rules. The REN is used to determine the quantity of devices which may be connected to the telephone line.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity o
Notice for Users in Canada About the Modem The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
combination of devices subject only to the requirement that the total Ringer Equivalence Number of all the devices does not exceed 5. CAUTION: Disconnect telephone lines before accessing the modem card. ATTENTION: Debrancher les lignes telephoniques avant d’enlever ce couvricle.
Notice for Users in Europe This equipment complies with the requirements of Directives 89/336/EEC and 73/23/EEC as amended by 93/68/EEC. Dieses Gerät entspricht den Anforderungen der EG-Richtlinien 89/336/EWG und 73/23/EWG mit Änderung 93/68/EWG. Ce matériel répond aux exigences contenues dans les directives 89/336/CEE et 73/23/CEE modifiées par la directive 93/68/CEE. Dit apparaat voldoet aan de eisen van de richtlijnen 89/336/EEG en 73/23/EEG, gewijzigd door 93/68/EEG.
CE Notice Marking by the symbol indicates compliance of this Dell system to the EMC (Electromagnetic Compatibility) directive and the LVD (Low Voltage Directive) of the European Union. Such marking is indicative that this Dell system meets or exceeds the following technical standards: • • • EN 55022 — “Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equipment.
CAUTION: To prevent electrical shock, disconnect the AC cord and the battery before servicing. CAUTION: FOR A COMPLETE ELECTRICAL DISCONNECTION, PULL OUT THE MAIN PLUG AND THE BATTERY. VORSICHT: UM DIE STROMZUFUHR VOLLSTÄNDIG ZU UNTERBRECHEN, DEN NETZSTECKER HERAUSZIEHEN UND DIE BATTERIE ÈNTFERNEN. ATTENTION: POUR UN ARRET TOTAL DU SYSTEME, DECONNECTEZ LA PRISE DE COURANT SECTEUR ET LA BATTERIE. VARNING: FÖR TOTAL ELEKTRISK URKOPPLING, KOPPLA UR KONTAKTEN OCH TA UR BATTERIET.
Safety Precautions General • • Follow all cautions and instructions which may be marked on the computer. Except as described elsewhere in this manual, refer all servicing to qualified personnel. Immediately shut off the computer and request servicing under the following conditions: • The power cord or plug is damaged or frayed. • Liquid has been spilled on the computer. • The computer has been dropped or the cabinet has been damaged. Location • • • • • • • Do not expose the computer to direct sunlight.
• • Do not scratch the surface of the LCD screen. Turn off the computer and disconnect the AC power cord before cleaning. Battery Pack Precautions Handling • • • • • • • Never put the battery pack in a fire. Do not attempt to open or alter the battery pack. Do not place the battery where it might get hotter than 60°C (140°F). Do not allow metal objects such as jewelry to short across the battery terminals. Do not allow liquids to come in contact with the battery pack.
Modem Precautions • • • • • • Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using the telephone during a lightning storm. There may be a remote risk of electric shock from lightning.
Recording Important Information For future reference, please record the following information in the spaces provided below. Model Number: Serial Number: Date of purchase: Dealer’s Name: Place of purchase: Password: The serial number is printed on a sticker located on the bottom of the computer.
Manual Conventions This manual uses a set of style conventions described below. Notes and Cautions are italicized with icons: A note icon informs you of a special technique or information that may help you perform a task or better understand a process. A caution icon alerts you to something that may cause problems or damage to hardware, software or data. Key Labels on the Keyboard, when referred to in the instructions, are shown in boldface: Press Enter to continue.
xviii
Overview of Computer Actual appearance of your computer may be slightly different depending on the model.
Right Left xx
Rear Bottom xxi
xxii
Table of Contents Quick Setup 1-1 Turning Power On ...................................................................................1-1 Setting Up the Windows Operating System..............................................1-3 Shutting Down the System.......................................................................1-4 Basic Operations 2-1 Choosing Power Source ..........................................................................2-1 Resetting the System .......................................
Security Features 6-1 Passwords ..............................................................................................6-1 Security Slot............................................................................................6-4 Setup Utility 7-1 Running the Setup Utility .........................................................................7-1 Main Menu ..............................................................................................7-3 Advanced Menu .........................
CHAPTER 1 Quick Setup Your computer is designed and pre-configured for easy setup and use. This chapter describes the steps to get your computer up and running as quickly as possible. Read this chapter first. Turning Power On Your computer is powered with either the rechargeable battery or AC power. See the next chapter for more information on power sources. Before using the computer for the first time: 1. Remove the battery protection sheet on the bottom of the computer.
4. Plug the AC power cord into a wall outlet. 5. Slide the display lock latch until the screen cover releases, and raise the cover. 6. Tilt the cover to a comfortable viewing position. 7. Slide the power switch to the rear and release it. When you turn on the computer, the power indicator ( ) turns green, the computer goes through a self test to detect any problems, and the operating system starts.
Setting Up the Windows® Operating System The first steps in the setup process are as follows: • • • Gathering information Configuring your computer Restarting your computer To set up the operating system, follow the instructions on the screen. See also the operating system manual. It takes approximately 5-10 minutes to complete the entire setup process. Do not turn off the computer until completing the operating system setup. If you turn off the computer, you cannot set it up later.
Shutting Down the System • Do not turn off the computer by sliding the power switch. Data may be lost or damaged. • Do not turn off or reset the computer while the hard disk indicator or the indicator on the external floppy disk drive unit or optional external CD-ROM drive is lit. Doing so may damage or even wipe out the data. • To protect the screen, always close the screen cover while the computer is off. • Wait at least 5 seconds after turning off the computer before turning it back on.
CHAPTER 2 Basic Operations This chapter describes the basic operations of your computer. Choosing Power Source You can use the computer with one of the following power sources: • • AC power from a wall outlet Use AC power whenever possible; rely on the battery only when AC power is not available. Rechargeable battery There is an internal standard battery in the computer. You can use an optional external battery pack to add to the operating time on battery power. See Chapter 3 for battery information.
Using the AC Adapter When connected to a wall outlet, the AC adapter provides power for operation and charges the battery. The AC input voltage can range from 100 to 240 volts so that you can use the computer with the appropriate plug adapter. The AC power cord included with the computer is appropriate for the voltage used in the area in which you purchased your computer.
You can turn off the computer with the power switch if you encounter hardware or software problems which lock up the system. In this case, slide and hold the switch for more than 5 seconds. Reset Switch Do not use metallic materials to slide the reset switch. Doing so may cause malfunction. If you cannot turn off the computer by sliding the power switch, you can use the reset switch on the bottom of your computer.
Using the Glide Pad Take a moment to become familiar with how the glide pad works. Place Your Fingertip Place your left or right hand next to the glide pad, resting your wrist naturally in a relaxed manner. Place your thumb or finger on the glide pad. Move Your Fingertip The rectangular pad of the glide pad acts like a miniature duplicate of the display. As you slide your fingertip across the pad, the pointer on the screen moves in the same direction across the screen.
Scroll You can scroll through information in a list or in a document by using the glide pad. Place your finger on the right part of the glide pad and move it back and forth. This procedure works only in some applications. Changing the Configuration In the Mouse Properties dialog box, you can change the configuration of the glide pad, such as swapping left and right buttons, changing the pointer size, etc.
Decreases the LCD screen brightness. Increases the LCD screen brightness. Turns the screen backlight on and off. Puts the computer in suspend mode (to RAM or to Disk, according to the setup selection). See also Chapter 3. Using External Floppy Disk Drive Unit You can use double-density (2DD) 720KB or high-density (2HD) 1.44MB floppy disks with the external floppy disk drive unit. The keyboard/mouse port, RS-232C serial port and parallel port are available on the rear side of the floppy disk drive unit.
3. Connect the connector of the floppy disk drive unit to the floppy disk drive port. Removing External Floppy Disk Drive Unit 1. Remove the floppy disk from the floppy disk drive. 2. Turn off the computer. 3. Disconnect the floppy disk drive unit by simultaneously pressing the buttons on each side of the connector and pulling it out. 4. Close the cover of the floppy disk drive port.
Inserting and Removing a Floppy Disk Inserting • Always insert a floppy disk straight into the computer. • When inserting the disk, make sure it is not upside down. • Do not use excessive force when inserting the floppy disk. If you have difficulty inserting or removing disks, seek the assistance of an authorized service technician. Hold the floppy disk with the arrow facing up and toward the drive. Slide the disk into the drive until it locks into place.
Formatting a Floppy Disk When you format a floppy disk, all data previously stored on the disk is lost. 1. Make sure the floppy disk is not write-protected, and insert it into the floppy disk drive. 2. Double-click My Computer on the desktop. 3. Click 3 ½ Floppy [A:]. From the File menu, select Format. 4. From the capacity drop-down list, select 1.44MB or 720KB. 5. Click Start to start formatting. Backing Up Data Dell recommends that you regularly back up the data on your hard disk drive.
2-10 Dell Latitude LT System User’s Guide
CHAPTER 3 Battery and Power Management This chapter explains how to manage the computer’s power effectively and use the standard battery or an optional battery pack. Standard Battery Pack When not connected to an external power source, your computer operates with the rechargeable internal standard battery pack. The duration of the battery life may be longer if the computer’s power management is active. See the Power Management section in this chapter for information about power management.
Checking the Battery Level You can check the battery level in the Power Management properties dialog box in the Control Panel or by double-clicking the battery or AC plug icon on the taskbar. You can also check the battery indicator on the front side of the computer. Press the button on the right of the battery indicator to show the battery power remaining. Refer to the table below. This battery indicator turns on automatically while the battery is being charged (when connected to AC power).
Low Battery Indication When the battery power becomes significantly low, the battery power indicator ( ) turns red and the warning beep sounds. Save your data and turn off the computer, or connect the computer to a wall outlet immediately. The computer will suspend data to disk when there is significantly low battery power. You can adjust this activity in the Power menu of the Setup Utility.
2. Turn on the computer. 3. When the message Press to enter Setup Utility appears, press F2 to open the Setup Utility. 4. Disable the power management and set Critical Battery Suspend to Disabled in the Power menu of the Setup Utility. See Disabling Power Management in this chapter and Power Menu in Chapter 7. 5. Press Esc; then Enter twice. The system restarts. 6. When the message Press to enter Setup Utility appears, press F2 to open the Setup Utility.
Optional External Battery Pack You can use an optional external battery pack to power your computer for longer periods of time. Use only the appropriate optional external battery pack, and attach it correctly. Connecting External Battery Pack 1. Slide the cover of the external battery port to locate the port. 2. Connect the optional battery by matching the projections on either side of the battery to the notched parts of the computer.
Removing External Battery Pack Before removing the external battery pack, turn off the computer or confirm that the standard battery pack has power remaining. If the standard battery pack has no power remaining, connect the computer to AC power; otherwise the computer will be shut down and data may be lost. Remove the optional battery by pressing the buttons on each end of the battery and sliding the battery off the computer.
Charging External Battery Pack You can charge the external battery pack by connecting AC power to the computer with the external battery connected. To charge most effectively, the standard and external battery pack should be charged as follows: 1. Charge standard battery pack to 80%. 2. Charge external battery pack to 80%. 3. Charge standard battery pack remaining 20%. 4. Charge external battery pack remaining 20%.
Power Management Power management saves electricity and extends battery life by controlling power supply to built-in devices. You can set the power management properties in the Setup Utility. The default properties are optimized for maximum battery life under normal operating conditions.
Suspend Modes The power management feature contains two types of suspend modes: suspend-toRAM mode and suspend-to-disk mode. In the Setup Utility, you can define which suspend mode the system enters in what conditions. • • Suspend-to-RAM mode stores the current condition of the computer in RAM and stops power supply to all but a few essential components. Your system enters and resumes from the suspend-to-RAM mode per the conditions mentioned below.
Resuming From Suspend-to-RAM Mode Your computer resumes from the suspend-to-RAM mode in each of the following cases: • You press any key. • The screen cover is opened. • The built-in modem receives a call if Resume On Modem Ring in the Power menu of the Setup Utility is set to Enabled (the built-in modem may not be available in some countries). • You slide the power switch when the item Power Switch Function is set as Suspend/Resume in the Setup Utility.
Disabling Power Management In the Setup Utility 1. In the Power menu, set Power Management Function to Enabled. 2. Set Hard Disk Power Down after, Video Power Down after and Auto Suspend to Disabled. 3. Set Power Management Function to Disabled. When you are using communication software or if sound or voice pauses or skips while played back, disable power management.
3-12 Dell Latitude LT System User’s Guide
CHAPTER 4 Peripherals This chapter describes how to use peripheral devices with your computer. You can connect a printer, external monitor, external keyboard, mouse or other device to the parallel, RS-232C serial, USB or keyboard/mouse ports. To ensure proper use, be sure to read the instructions for each peripheral device before connecting it to your computer. Using Peripherals You can use the peripheral devices shown under Peripherals Connection Overview.
Peripheral Connection Overview 4-2 Dell Latitude LT System User’s Guide
PC Card Your computer is equipped with a PC card (PCMCIA) slot, which can accommodate one Type II card. Before inserting a PC card into your computer, see its manual. When using a PC card which needs an IRQ, disable one of the following ports: Serial, IR, LPT, Modem, or Sound. Otherwise a PC card or the computer may malfunction. Never disable the USB port. Disabling the USB port in the Setup Utility may cause some PC cards to malfunction. Inserting a PC Card 1.
Raise the PC card eject button only when you need to push it. The eject button may get knocked off the computer if it is not pushed down. In this case, replace the button while the inserted PC card is pushed in. When a new card is correctly inserted, the appropriate driver is automatically installed. If the driver is not installed correctly, you will hear a warning beep. In this case, install the PC card driver by following the instructions on the screen.
Connecting the Optional External CD-ROM Drive You can connect the optional external CD-ROM drive using the PC card slot. Keyboard/Mouse You can use a full size desktop keyboard or external mouse with your computer. Two keyboard/mouse ports and one RS-232C serial port are available when the external floppy disk drive is connected. The ways of connecting a PS/2 mouse and a serial mouse are slightly different. Never connect or disconnect the devices to the keyboard/mouse port when the computer is powered on.
Using a Serial Mouse Connect the serial mouse to the RS-232C serial port of the external floppy disk drive unit. When starting the system, enter the Setup Utility and set the item Serial Port: to Auto or Enabled and Internal Pointing Device to Disabled in the Advanced menu. You cannot use a mouse and the glide pad simultaneously. Display You can use an external monitor with your computer. To display images on both displays simultaneously, use 800 x 600 resolution.
Switching the Display 1. 2. 3. 4. In the Display Properties dialog box, select Settings; then select Advanced …. Select NeoMagic tab; then click Display Options. Select the display and click OK. Click OK twice. • Although you can switch the display with Fn+F5, use the above procedure in normal use. • While playing video or animation, you may not be able to switch the display. Changing Resolution and Number of Colors When shipped, your computer is set to the default resolution and color.
True Color (24 bit) means about 16,770,000 (16M) colors. • If you select True Color in the Color Palette, * The drawing speed of screen is decreased. * The screen may seem corrupted when displaying video or animation. • Note that the above resolutions are ones that you can choose when you connect a monitor with appropriate resolution. Audio System You can output sound to speakers or headphones using an ordinary audio cable. Connecting Audio Equipment 1. Turn off the computer. 2.
USB Device Your computer has a new interface called Universal Serial Bus (USB). With a USB connection, you can connect/disconnect peripherals without turning off the computer. Remove the cover of the USB port before using the port. To use a USB device, set the item USB Port: to Enabled in the Advanced menu of the Setup Utility. See also the manuals of peripheral devices supporting USB. Printer You can connect a printer to a parallel port of the external floppy disk drive unit.
RS-232C Device You can use RS-232C devices, such as a modem or a terminal adapter, with your computer. An RS-232C port is available on the external floppy disk drive unit. To use an RS-232C device, set the item Serial Port: to Auto or Enabled in the Advanced menu of the Setup Utility. See each manual before using the device.
CHAPTER 5 Communication Functions This chapter explains how to use infrared communications and the built-in modem. Infrared Communication Using the IR (infrared) port located on the right side of your computer, you can communicate wirelessly with infrared-equipped devices such as electronic organizers, computers or printers. To establish infrared communication, follow the instructions below. See the manual or online help of each application for details.
• Disable the screen saver. IR Mode Your computer supports two available IR modes: IrDA (Infrared Data Association) and ASK (Amplitude Shift Keying). Each application automatically selects the appropriate IR mode. Logical Port For some software, you may have to change the assignment of the logical port: 1. In the IR dialog box, select Ports. 2. Change the settings, and click OK. 3. When the message You have changed the infrared communication port appears, click OK.
Built-in Modem (not available in some countries) You can use the built-in modem for data transfer, fax communication and voice communication. • The built-in modem on your computer is designed only for regular analog telephone lines. The modem may be damaged when connected to a digital ISDN terminal or a digital PBX. • If an unusual device is attached to the line you are connecting to, the modem may not function properly. Remove the device or contact the dealer of the device.
Disabling Power Management To use communication software, you may have to disable power management. See Disabling Power Management in Chapter 3. Setting Communication Information 1. In the Modems Properties dialog box, select Dialing Properties. 2. Set each item, following the instructions on the screen. Setting Communications Software 1.
CHAPTER 6 Security Features This chapter describes how to protect your computer against unauthorized use, computer viruses and theft. Passwords Setting a password will help protect against unauthorized access to your computer. When a password is set and the computer is turned on or resumes from the suspend-to-disk mode, the system will require a password. If you lose your password, you will be unable to access the computer or change the configuration.
• • Diskette access Fixed disk boot sector When the system starts or resumes from the suspend-to-disk mode If you have enabled Password on boot in the Security menu of the Setup Utility, the system requires a password when you turn on the computer. If you have enabled Power Management Security in the Power menu of the Setup Utility, the system requires a password when the system resumes from the suspend-to-disk mode.
4. Press Enter again. 5. When the confirmation message appears, press Enter. 6. Press Esc and select Exit Saving Changes. 7. Press Enter twice. The system restarts. Preventing Infection of Computer Viruses You can protect against some viruses by limiting writing to the hard disk. To limit writing to the hard disk, set the item Fixed disk boot sector to Write Protect in the Security menu of the Setup Utility. • You cannot prevent infection of all types of viruses with the above operation.
Security Slot You can prevent theft by using a security cable and the security slot on the left or right side of your computer.
CHAPTER 7 Setup Utility This chapter describes how to run the Setup Utility to change settings on your computer. Running the Setup Utility With the Setup Utility, you can customize the system configuration information, such as time and date, port assignments, passwords or power management settings. The information you have specified is saved in a special area called CMOS RAM, which the system reads every time you turn on the computer.
6. When the message Setup Confirmation appears, press Enter again. The system restarts. To turn off the computer when the Setup Utility is open, slide the power switch. Using the Setup Utility To navigate through the different menus, you can use the following keys: Moves the cursor from one menu to another. Moves the cursor from one item to another in a menu. Space bar Increases the numeric value or changes an item to the next value. Decreases the numeric value or changes an item to the previous value.
Main Menu System Time Defines the system time, using the format hour:minute:second (24hour format). The Tab key moves the cursor, and the space bar and the "-" key change numerals. System Date Defines the system date. The Tab key moves the cursor, and the space bar and the "-" key change numerals. Diskette A Defines whether to use the floppy disk. To use it, set this item to 1.44MB, 3½". Hard Disk Type Specifies the hard disk type. Set to Auto during normal use.
Advanced Menu Serial Port Sets the RS-232C serial port, selecting the base I/O address. Enabled means that you can select the item yourself. Auto (default) means that the item is automatically assigned. Disabled means that you cannot use the port. IR Port Sets the infrared port, selecting the mode, the I/O channel, the IRQ channel, and the DMA channel. Enabled means that you can select the items yourself. Auto means that all the items except the mode are automatically assigned.
Security Menu • See the previous chapter about setting passwords. • In some password settings, you cannot select some items. Set Supervisor Password Defines the supervisor password (up to eight characters). Set User Password Defines the user password (up to eight characters). You cannot set the user password unless you have set the supervisor password. If you lose your password, you will be unable to access the computer or change the configuration.
Power Menu See Chapter 3 for information about power management and the battery. The default Power menu options will maximize battery life under normal operating conditions. Power Switch Function Defines the function of the power switch. If you select On/Off , the switch works only to turn on/off the computer. If you select Suspend/Resume, the system enters the mode that is specified in the item Suspend Mode when you slide the power switch. To resume the system, slide the power switch again.
Resume On Modem Ring Defines whether the system resumes from the suspendto-RAM mode when the modem receives a call. The built-in modem may not be available in some countries. PCMCIA Power when Suspend RAM Defines whether the system supplies power to the PC card slot when suspended to RAM. Battery Level Shows the amount of battery power remaining. Battery 1 refers to the standard battery; Battery 2 refers to the optional external battery pack.
7-8 Dell Latitude LT System User’s Guide
CHAPTER 8 Getting Help This chapter describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to call Dell for technical or customer assistance. Help Tools Dell provides a number of tools to assist you. These tools are described in the following sections. Some of the following tools are not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability.
• • • • Self-diagnostic tools — A system-specific troubleshooting application for resolving many computer-related issues by following interactive flowcharts. Drivers, files and utilities — The latest drivers and BIOS updates to keep your system functioning at its best. Component support — Technical information, documentation and troubleshooting tips for different system components. Online Communications Center — Tool for submitting requests for both technical and non-technical information on Dell products.
continue the session later. The code number that the AutoTech service gives you allows you to continue your session where you ended it. The AutoTech service is available 24 hours a day, seven days a week. You can also access this service through the technical support service. For the telephone number to call, refer to Dell Contact Numbers found later in this chapter. TechFax Service Dell takes full advantage of fax technology to serve you better.
Technical Support Service Dell’s industry-leading hardware technical-support service is available 24 hours a day, seven days a week, to answer your questions about Dell hardware. Our technical support staff pride themselves on their track record: more than 90 percent of all problems and questions are taken care of in just one toll-free call, usually in less than 10 minutes. When you call, our experts can refer to records kept on your Dell system to better understand your particular question.
3. 4. Include any accessories that belong with the item(s) being returned (power cables, software diskettes, guides and so on) if the return is for credit. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell Computer Corporation. Collect-on-delivery (C.O.D.) packages are not accepted.
To place a long-distance call within your own country, use area codes instead of international access codes, country codes and city codes. For example, to call Paris, France from Montpellier, France, dial the area code plus the local number. The codes required depend on where you are calling from as well as the destination of your call; in addition, each country has a different dialing protocol. If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) Mexico (Colonia Granada) Netherlands (Amsterdam) New Zealand Norway (Lysaker) Poland (Warsaw) Singapore (Singapore) South Africa (Johannesburg) Spain (Madrid) Sweden (Upplands Vasby) Switzerland (Geneva) Taiwan Thailand U.K. (Bracknell) U.S.A.
Belgium (Brussels) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) Customer Technical Support.................................................02 481 92 88 Customer Care......................................................................02 481 91 19 Belgium (Brussels) (continued) Home/Small Business Sales ......................................
TechConnect BBS (Austin, Texas, U.S.A.)..........................512-728-8528 TechFax .............................................................toll free: 1-800-950-1329 Chili (Santiago) Customers in Chile call the U.S.A. for sales, customer and technical assistance. Sales, Customer Support and Technical Support ...............................................toll free: 1230-020-4823 China (Xiamen) Customer Service .................................................. toll free: 800 858 2437 Sales ..........
Fax Switchboard........................................................................45170117 Web site: support.euro.dell.com/cz E-mail: den_support@dell.com Finland (Helsinki) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) Technical Support...............................................................09 253 313 60 Customer Care........................................
Customer Technical Support ............................................. 06103 971-200 Customer Care .................................................................. 06103 971-500 TechConnect BBS ............................................................. 06103 971-666 Germany (Langen) (continued) Switchboard .......................................................................... 06103 971-0 Web site: support.euro.dell.com/de E-mail: tech_support_germany@dell.
Italy (Milan) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) Technical Support..................................................................2 57782.690 Customer Care.......................................................................2 57782.555 Italy (Milan) (continued) Sales......................................................................................
Customer Technical Support (Austin, Texas, U.S.A.) .......................................................512-728-4093 Customer Service (Austin, Texas, U.S.A.)...........................512-728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) .......................................................512-728-3883 Sales (Austin, Texas, U.S.A.) ..............................................512-728-4397 SalesFax (Austin, Texas, U.S.A.) ........................................
Corporate Sales.....................................................toll free: 1 800 888 213 Mexico (Colonia Granada) Customers in Mexico call the U.S.A. for access to the Automated Order-Status System and AutoTech. Automated Order-Status System (Austin, Texas, U.S.A.) ...................................................... 512-728-0685 AutoTech (Automated technical support) (Austin, Texas, U.S.A.) ......................................................
Fax...................................................................................... 0800 441 566 Norway (Lysaker) Customers in Norway call Sweden for fax technical support. For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) Technical Support .................................................................... 671 16882 Customer Care ....................................
Transaction Sales...................................................toll free: 800 6011 054 Corporate Sales......................................................toll free: 800 6011 053 South Africa (Johannesburg) Technical Support................................................................011 709 7710 Customer Care.....................................................................011 709 7710 Sales....................................................................................011 706 0495 Fax ....
Technical Support .............................................................. 08 590 05 199 Customer Care ................................................................... 08 590 05 169 Fax Technical Support ....................................................... 08 590 05 594 Sales .................................................................................. 08 590 05 185 Web site: support.euro.dell.com/se E-mail: swe_support@dell.
U.K. (Bracknell) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) Technical Support Department ......................................... 0870-908-0800 Corporate Customer Care ................................................... 01344 720206 Home/Small Business Customer Care ............................... 0870-906-0010 TechConnect BBS .......................................
toll free: 1-800-879-3355 Spare Parts Sales ........................................................toll free: 1-800-357-3355 DellWare®....................................................................toll free: 1-800-753-7201 DellWare FaxBack Service ..........................................................512-728-1681 Fee-Based Technical Support......................................toll free: 1-800-433-9005 Sales (Catalogs) ..........................................................
8-20 Dell Latitude LT System User’s Guide
APPENDIX A Maintenance and Specifications Maintenance This section provides you with information on how to maintain the computer in excellent working condition. Cleaning the Computer Cabinet Apply a small amount of mild cleaning solution to a dry, lint-free cloth and wipe the cabinet with the cloth. • Do not use alcohol, benzene, thinner or other strong chemical agents that may damage the cabinet. • Never clean the computer while it is powered on.
Traveling With the Computer This computer is designed for portability. For safety and convenience when traveling, please follow these guidelines: • • • • • • • A-2 Before traveling, back up your data on floppy disks or other external media. Take an extra copy of your backup data. Do not travel with an external floppy disk drive unit or optional CD-ROM drive connected. Do not travel with the computer powered on. This may result in loss of data and/or damage to the hard disk drive.
Specifications Parts CPU Secondary cache ROM RAM System Video Display Panel Video controller Keyboard Pointing device Drive Hard disk External floppy disk PC card slot Audio system I/O ports Audio Video Others Others (on external floppy disk drive) Infrared Modem (may not be available in some countries) Power AC adapter Battery Battery life Dimensions Battery charging time (standard and optional external battery pack) Computer Operating environment Floppy disk drive unit Temperature Humidity Specific
Options • • • • • A-4 AC Adapter External battery pack Carrying case PC Cards External CD-ROM drive Dell Latitude LT System User’s Guide
APPENDIX B Troubleshooting This chapter describes how to troubleshoot computer problems. Common Problems Problems with your computer can be caused by something as minor as an unplugged power cord or as major as a damaged hard disk drive. The information in this troubleshooting section is designed to help you find and solve minor problems. If you still have a problem after trying all the suggested remedies in this chapter, contact your service representative.
computer has been connected to any peripheral devices, look for loose or disconnected cables. You may also need to check the fuses and breakers in your electric box. A few common problems and suggested solutions are presented in the examples which follow. Trouble When Starting Question: Why doesn't the power switch function? • • Make sure the AC power cable is correctly connected to a live wall outlet. If the computer is operating with batteries, batteries may be discharged.
Question: Why do I get the message Operating system not found? • • If you get this message when starting from the hard disk, insert the boot up disk into the external floppy disk drive unit; then check the condition of the hard disk. Enter the Setup Utility and check the status of the hard disk. Check the size of the hard disk and make sure the item Hard Disk Type of Main menu is set to Auto. Trouble With Display See also the Display section in Chapter 4.
Question: Why is the image on an external monitor display distorted? • • • • Confirm the monitor is connected correctly. Make sure the CRT is not near any electric devices having strong magnetic fields such as a TV set or radio. Do not share an outlet with a TV set or radio. Make sure the value of the Screen area in the Display Properties is lower than the resolution of the CRT monitor.
Trouble With Keyboard/Glide Pad Question: Why doesn't the keyboard or the glide pad function? • • • Perform a software reset by pressing Ctrl+Alt+Delete. If you cannot perform a software reset, slide and hold the power switch for more than five seconds to turn off the system. Five seconds later, turn the computer on. If you still cannot turn off the system with the power switch, slide the reset switch on the bottom of your computer to turn off the system.
• • From the Start menu, select Settings - Printers to confirm your printer is installed here. If not, click Add Printer to install your printer. See also the Windows Help. Question: Why doesn't the device connected to the RS-232C serial port function? • • • • Confirm the device is correctly connected to the external floppy disk drive with an appropriate cable. Confirm the external floppy disk drive unit is connected correctly.
Question: Why can't I communicate through the built-in modem? (The built-in modem may not be available in some countries) • • • • • • • Confirm the item Modem is set to Enabled or Auto in the Advanced menu of the Setup Utility. Confirm the telephone line is properly connected to the modem jack. Confirm the dial settings of the communication software are matched with the telephone line (Example: To access an outside line, first dial "7" for local, "1" for long distance).
B-8 Dell Latitude LT System User’s Guide
APPENDIX C Warranty, Return Policy, and Year 2000 Statement of Compliance Limited One-Year Warranty (U.S. and Canada Only) Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industrystandard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship.
Customer Technical Support within the warranty period. Refer to the chapter titled “Getting Help” in this manual to find the appropriate telephone number for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LMITATION MAY NOT APPLY TO YOU. These provisions apply to Dell’s limited one-year warranty only.
issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned products must be in asnew condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it.
Previous Products For Dell-branded hardware products shipped prior to January 1, 1997, that have an upgradable basic input/output system (BIOS), Dell makes available a BIOS upgrade. Although these products may not have been tested under the YMARK2000 test, Dell believes that the hardware would pass the YMARK2000 test, provided the appropriate BIOS upgrade is properly loaded.
C-6 Dell Latitude LT System User’s Guide
Index 3 3D sound, 4-8 A AC adapter, 2-2 assistance contacting Dell, 8-5 warranty repair or credit, 8-4 audio, 4-8 AutoTech service, 8-2 B backing up data, 2-9 battery pack changing, 3-4 charging, 3-3 charging the battery, 3-7 checking the battery level, 3-2, 3-6 initializing, 3-3, 3-7 low battery indication, 3-3 optional external battery pack, 3-5 standard battery, 3-1 C computer viruses, 6-3 connecting keyboard/mouse, 4-5 peripheral device, 4-1 printer, 4-9 D display external monitor, 4-6 resolution an
K keyboard, 2-5 connecting, 4-5 system function keys, 2-5 L logical port, 5-2 M microphone, 4-8 modem, 5-3 mouse, 4-5 P password deleting, 6-2 setting, 6-2 PC card ejecting, 4-4 inserting, 4-3 power indicators, 2-1 power management disabling, 3-10 stopping power supply to the display, 38 stopping power supply to the hard disk, 3-8 power source, 2-1 power switch, 2-2 printer, 4-9 problems with your order, 8-4 product information, 8-4 properties dialog box, 1-3 R regulatory information, v reset switch, 2-
Y year 2000 compliance, C-5 Index 3
