Setup Guide

ManualsBrandsDell ManualslaptopsDell Latitude E6400 ATG

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Latitude™ ATG E6400 ﻝﻮﻤﺤﻤﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ

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ﻊﻳﺮﺴﻟﺍ ﻲﻌﺟﺮﻤﻟﺍ ﻞﻴﻟﺪﻟﺍﻭ ﺩﺍﺪﻋﻹﺍ

ﻑﺎﺸﻜﺘﺳﺍ ﺕﺎﻣﻮﻠﻌﻣﻭ ﺞﻣﺍﺮﺒﻟﺍﻭ ﻊﻳﺮﺴﻟﺍ ﺩﺍﺪﻋﻹﺍﻭ ﺕﺎﻔﺻﺍﻮﻤﻟﺍﻭ ﺕﺍﺰﻴﻤﻟﺍ ﻰﻠﻋ ﺔﻣﺎﻋ ﺓﺮﻈﻧ ﻞﻴﻟﺪﻟﺍ ﺍﺬﻫ ﻡﺪﻘﻳ

ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻝﻮﺣ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻣ ﺪﻳﺰﻣ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ .ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ ﻲﻓ ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ

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Dell Technology Guide ﻊﺟﺍﺭ ،ﻚﻳﺪﻟ ﺕﺎﻴﻨﻘﺘﻟﺍﻭ ﺓﺰﻬﺟﻷﺍﻭ

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PP27L ﺯﺍﺮﻄﻟﺍ

Summary of content (70 pages)

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‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻤﺤﻤﻮﻝ ‪Latitude™ ATG E6400‬‬ ‫ﻣﻦ ™‪Dell‬‬ ‫ﺍﻹﻋﺪﺍﺩ ﻭﺍﻟﺪﻟﻴﻞ ﺍﻟﻤﺮﺟﻌﻲ ﺍﻟﺴﺮﻳﻊ‬ ‫ﻳﻘﺪﻡ ﻫﺬﺍ ﺍﻟﺪﻟﻴﻞ ﻧﻈﺮﺓ ﻋﺎﻣﺔ ﻋﻠﻰ ﺍﻟﻤﻴﺰﺍﺕ ﻭﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ ﻭﺍﻟﺒﺮﺍﻣﺞ ﻭﻣﻌﻠﻮﻣﺎﺕ ﺍﺳﺘﻜﺸﺎﻑ‬ ‫ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺍﻷﺟﻬﺰﺓ ﻭﺍﻟﺘﻘﻨﻴﺎﺕ ﻟﺪﻳﻚ‪ ،‬ﺭﺍﺟﻊ ‪) Dell Technology Guide‬ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪ ( Dell‬ﻋﻠﻰ ﻣﻮﻗﻊ‬ ‫‪.support.dell.com‬‬ ‫ﺍﻟﻄﺮﺍﺯ ‪PP27L‬‬ ‫‪www.dell.com | support.dell.
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‫ﺍﻟﻤﻼﺣﻈﺎﺕ ﻭﺍﻹﺷﻌﺎﺭﺍﺕ ﻭﺍﻟﺘﻨﺒﻴﻬﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺸﻴﺮ ﺍﻟﻤﻼﺣﻈﺔ ﺇﻟﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻬﺎﻣﺔ ﺍﻟﺘﻲ ﺗﺴﺎﻋﺪﻙ ﻓﻲ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺃﻗﺼﻰ ﺍﺳﺘﻔﺎﺩﺓ ﻣﻦ‬ ‫ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﺸﻴﺮ ﺍﻹﺷﻌﺎﺭ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺗﻠﻒ ﻓﻲ ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﻓﻘﺪ ﺑﻴﺎﻧﺎﺕ‪ ،‬ﻭﻳﻌﻠﻤﻚ ﺑﻜﻴﻔﻴﺔ ﺗﻔﺎﺩﻱ ﺍﻟﻤﺸﻜﻠﺔ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻳﺸﻴﺮ ﺍﻟﺘﻨﺒﻴﻪ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺿﺮﺭ ﺑﺎﻟﻤﻤﺘﻠﻜﺎﺕ ﺃﻭ ﺇﺻﺎﺑﺔ ﺷﺨﺼﻴﺔ ﺃﻭ ﻭﻓﺎﺓ‪.
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫‪ ١‬ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ ‪٩ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺴﻔﻠﻲ ‪١٠ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺇﺯﺍﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ ‪١٠ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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‫‪ ٣‬ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‪٢١ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫‪ ٤‬ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ ‪٣١ . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻷﺩﻭﺍﺕ ‪٣١ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺍﻟﻄﺎﻗﺔ‪٣١ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪٣١ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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‫‪ ٦‬ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ‪٥٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫‪ ٧‬ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ‪٥٩ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٥٩ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء ‪٦٠ . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫™‪٦٠ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DellConnect‬‬ ‫ﺍﻟﺨﺪﻣﺎﺕ ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ ‪٦٠ . . . . . . .
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‫‪٦‬‬ ‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬
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‫‪١‬‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ‬ ‫‪٣‬‬ ‫‪٢‬‬ ‫‪١‬‬ ‫‪٤‬‬ ‫‪٥‬‬ ‫‪٢٧‬‬ ‫‪٢٦‬‬ ‫‪٢٥‬‬ ‫‪٦‬‬ ‫‪٢٤‬‬ ‫‪٢٣‬‬ ‫‪٧‬‬ ‫‪٨‬‬ ‫‪٩‬‬ ‫‪٢٢‬‬ ‫‪١٠‬‬ ‫‪١١‬‬ ‫‪٢١‬‬ ‫‪١٢‬‬ ‫‪٢٠‬‬ ‫‪١٣‬‬ ‫‪١٤‬‬ ‫‪١٩‬‬ ‫‪١٥‬‬ ‫‪١٦‬‬ ‫‪١٨‬‬ ‫‪١٧‬‬ ‫‪١‬‬ ‫ﺍﻟﻤﻴﻜﺮﻭﻓﻮﻥ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪٢‬‬ ‫ﻣﺼﺒﺎﺡ ﺍﻟﻜﺎﻣﻴﺮﺍ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪٣‬‬ ‫ﺍﻟﻜﺎﻣﻴﺮﺍ )ﺍﺧﺘﻴﺎﺭﻳﺔ(‬ ‫‪٤‬‬ ‫ﻗﻔﻞ ﺍﻟﺸﺎﺷﺔ‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪٧‬‬
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‫‪٥‬‬ ‫ﺍﻟﺸﺎﺷﺔ ﻭﺷﺎﺷﺔ ﺑﺎﻟﻠﻤﺲ )ﺍﺧﺘﻴﺎﺭﻳﺔ(‬ ‫‪٦‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺣﺎﻟﺔ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‬ ‫‪٧‬‬ ‫ﺃﺯﺭﺍﺭ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﻣﺴﺘﻮﻯ ﺍﻟﺼﻮﺕ‬ ‫‪٨‬‬ ‫ﺯﺭ ﺍﻟﻄﺎﻗﺔ‬ ‫‪٩‬‬ ‫ﻣﻮﺻﻼﺕ ‪(٢) USB‬‬ ‫‪١٠‬‬ ‫ﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫™‪Wi-Fi Catcher‬‬ ‫‪ ١١‬ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ‬ ‫‪١٢‬‬ ‫ﻣﻮﺻﻼﺕ ﺍﻟﺼﻮﺕ )‪(٢‬‬ ‫‪ ١٣‬ﺍﻟﺴﻤﺎﻋﺔ ﺍﻟﻴﻤﻨﻰ‬ ‫‪١٤‬‬ ‫ﻋﻠﺒﺔ ﺍﻟﻮﺳﺎﺋﻂ )ﻣﻊ ﻣﺤﺮﻙ‬ ‫ﺍﻷﻗﺮﺍﺹ ﺍﻟﻀﻮﺋﻴﺔ(‬ ‫‪ ١٥‬ﻗﺎﺭﺉ ﺍﻟﺒﺼﻤﺎﺕ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪١٦‬‬ ‫ﻓﺘﺤﺔ ‪PC Card‬‬ ‫‪ ١٧‬ﻣﻮﺻﻞ ‪IEEE 1394a‬‬ ‫‪١٨‬‬ ‫ﻗﺎﺭﺉ ﺍﻟﺒﻄﺎﻗﺔ ﺍﻟﺬﻛﻴﺔ ﺍﻟﺬﻱ ﻻ ﻳﺤﺘﻮﻯ‬ ‫ﻋﻠﻰ ﺃﻃﺮﺍﻑ ﺗﻼﻣﺲ‬ ‫‪ ١٩‬ﻗﺎﺭﺉ ﺑﻄﺎﻗﺔ ﺍﻟﺬﺍﻛﺮ
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‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ‬ ‫‪١‬‬ ‫‪١٠‬‬ ‫‪٢‬‬ ‫‪٩‬‬ ‫‪٨‬‬ ‫‪٣‬‬ ‫‪٧‬‬ ‫‪٦‬‬ ‫‪٤‬‬ ‫‪٥‬‬ ‫‪١‬‬ ‫ﻣﻮﺻﻞ ‪) RJ-11‬ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪٢‬‬ ‫ﻣﻮﺻﻞ ‪RJ-45‬‬ ‫‪٣‬‬ ‫ﻣﺼﺒﺎﺡ ﺍﻟﺒﻄﺎﺭﻳﺔ‪/‬ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ‬ ‫‪٤‬‬ ‫ﻣﻨﻔﺬ ﻋﺮﺽ ‪DisplayPort‬‬ ‫ﻣﺘﻌﺪﺩ ﺍﻷﻭﺿﺎﻉ‬ ‫‪٥‬‬ ‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ‬ ‫‪٦‬‬ ‫ﻓﺘﺤﺔ ﻛﺎﺑﻞ ﺍﻷﻣﺎﻥ‬ ‫‪٧‬‬ ‫ﻣﻮﺻﻞ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫‪٨‬‬ ‫ﻣﻮﺻﻞ ‪eSATA/USB‬‬ ‫‪٩‬‬ ‫ﻣﻮﺻﻞ ‪USB PowerShare‬‬ ‫‪١٠‬‬ ‫ﻗﺎﺭﺉ ﺍﻟﺒﻄﺎﻗﺔ ﺍﻟﺬﻛﻴﺔ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺗﺠﻨﺐ ﺳﺪ ﻓﺘﺤﺎﺕ ﺍﻟﺘﻬﻮﻳﺔ ﺃﻭ ﺩﻓﻊ ﺃﺟﺴﺎﻡ ﺩﺍﺧﻠﻬﺎ ﺃﻭ ﺗﺮﻙ ﺍﻟﻐﺒﺎﺭ ﻳﺘﺮﺍﻛﻢ ﺩﺍﺧﻠﻬﺎ‪ .
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‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺴﻔﻠﻲ‬ ‫‪٢‬‬ ‫‪٣‬‬ ‫‪١‬‬ ‫‪٥‬‬ ‫‪٤‬‬ ‫‪١‬‬ ‫ﻣﻘﻴﺎﺱ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪٢‬‬ ‫ﻓﺘﺤﺎﺕ ﺍﻟﺘﻬﻮﻳﺔ‬ ‫‪٣‬‬ ‫ﻣﻔﺘﺎﺡ ﺗﺤﺮﻳﺮ ﻗﻔﻞ ﺣﺎﻭﻳﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪٤‬‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪٥‬‬ ‫ﻣﻮﺻﻞ ﺟﻬﺎﺯ ﺍﻹﺭﺳﺎء‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﻢ ﺑﺈﺯﺍﻟﺔ ﻟﻮﺣﺔ ﺍﻟﺤﻤﺎﻳﺔ ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﻣﻮﺻﻞ ﺟﻬﺎﺯ ﺍﻹﺭﺳﺎء ﻗﺒﻞ ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺇﺯﺍﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻳﺰﻳﺪ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﺒﻄﺎﺭﻳﺎﺕ ﻏﻴﺮ ﺍﻟﻤﺘﻮﺍﻓﻘﺔ ﻣﻦ ﺧﻄﻮﺭﺓ ﻧﺸﻮﺏ ﺣﺮﻳﻖ ﺃﻭ ﻭﻗﻮﻉ ﺍﻧﻔﺠﺎﺭ‪ .
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‫ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ ﻭﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫™‪ Wi-Fi Catcher‬ﻣﻦ ™‪Dell‬‬ ‫ﺭﻣﺰ ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ‬ ‫ﺭﻣﺰ ﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ ‪Wi-Fi Catcher‬‬ ‫ﻣﻦ ‪Dell‬‬ ‫ﺍﺳﺘﺨﺪﻡ ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ ﻟﺘﻤﻜﻴﻦ ﺃﻭ ﺗﻌﻄﻴﻞ ﺃﺟﻬﺰﺓ ﺍﻟﺸﺒﻜﺔ ﺍﻟﻼﺳﻠﻜﻴﺔ‪ .‬ﻭﺍﺳﺘﺨﺪﻡ ﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ‬ ‫ﺍﻟﻼﺳﻠﻜﻴﺔ ‪ Wi-Fi Catcher‬ﻟﺘﻌﻴﻴﻦ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‪،‬‬ ‫ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫‪١٢‬‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬
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‫‪٢‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ ﻣﻊ ﻣﺂﺧﺬ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻓﻲ ﺟﻤﻴﻊ ﺃﻧﺤﺎء ﺍﻟﻌﺎﻟﻢ‪ .‬ﺇﻻ ﺃﻥ ﻣﻮﺻﻼﺕ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻳﻌﻤﻞ ّ‬ ‫ﺍﻟﻄﺎﻗﺔ ﻭﻣﺸﺘﺮﻛﺎﺕ ﺍﻟﻜﻬﺮﺑﺎء ﺗﺨﺘﻠﻒ ﻣﻦ ﺑﻠﺪ ﺇﻟﻰ ﺃﺧﺮﻯ‪ .‬ﻭﻳﺆﺩﻱ ﺍﺳﺘﺨﺪﺍﻡ ﻛﺎﺑﻞ ﻏﻴﺮ ﻣﺘﻮﺍﻓﻖ ﺃﻭ ﺗﻮﺻﻴﻞ‬ ‫ﺍﻟﻜﺎﺑﻞ ﺑﺸﻜﻞ ﻏﻴﺮ ﺳﻠﻴﻢ ﻓﻲ ﻣﺸﺘﺮﻙ ﺍﻟﻜﻬﺮﺑﺎء ﺃﻭ ﺍﻟﻤﺄﺧﺬ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﺇﻟﻰ ﻧﺸﻮﺏ ﺣﺮﻳﻖ ﺃﻭ ﺇﺗﻼﻑ ﺍﻟﻤﻌﺪﺍﺕ‪.
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‫‪ ٢‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﻛﺎﺑﻞ ﺍﻟﺸﺒﻜﺔ‪.‬‬ ‫‪ ٣‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺃﺟﻬﺰﺓ ‪ ،USB‬ﻣﺜﻞ ﺍﻟﻤﺎﻭﺱ ﺃﻭ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‪.‬‬ ‫‪ ٤‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺃﺟﻬﺰﺓ ‪ IEEE 1394‬ﻣﺜﻞ ﻣﺸﻐﻞ ﺃﻗﺮﺍﺹ ‪.DVD‬‬ ‫‪ ٥‬ﻗﻢ ﺑﻔﺘﺢ ﺷﺎﺷﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻟﺘﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﻮﺻﻰ ﺑﺘﺸﻐﻴﻞ ﻭﺇﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ ﻣﺮﺓ ﻭﺍﺣﺪﺓ ﻋﻠﻰ ﺍﻷﻗﻞ ﻗﺒﻞ ﺗﺜﺒﻴﺖ ﺃﻱ ﺑﻄﺎﻗﺎﺕ‬ ‫ﺃﻭ ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺠﻬﺎﺯ ﺇﺭﺳﺎء ﺃﻭ ﺃﻱ ﺟﻬﺎﺯ ﺧﺎﺭﺟﻲ‪ ،‬ﻣﺜﻞ ﺍﻟﻄﺎﺑﻌﺔ‪.‬‬ ‫‪ ٦‬ﺍﺗﺼﻞ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ .‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ١٦‬ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.
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‫ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺨﺘﻠﻒ ﻣﺰﻭﺩﻭ ﺧﺪﻣﺎﺕ ﺍﻹﻧﺘﺮﻧﺖ ﻭﺍﻟﻌﺮﻭﺽ ﺍﻟﺘﻲ ﻳﻘﺪﻣﻮﻧﻬﺎ ً‬ ‫ﻭﻓﻘﺎ ﻟﻠﺪﻭﻟﺔ‪.‬‬ ‫ﻟﻼﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﺃﻧﺖ ﺑﺤﺎﺟﺔ ﺇﻟﻰ ﺍﺗﺼﺎﻝ ﻣﻮﺩﻡ ﺃﻭ ﺍﺗﺼﺎﻝ ﺷﺒﻜﺔ ﻭﻣﺰﻭﺩ ﺧﺪﻣﺔ ﺇﻧﺘﺮﻧﺖ )‪.(ISP‬‬ ‫ً‬ ‫ﺍﺗﺼﺎﻻ ﻫﺎﺗﻔﻴﺎً‪ ،‬ﻓﻘﻢ ﺑﺘﻮﺻﻴﻞ ﺧﻂ ﺍﻟﻬﺎﺗﻒ ﻓﻲ ﻣﻮﺻﻞ ﺍﻟﻤﻮﺩﻡ ﺍﻟﻤﻮﺟﻮﺩ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺇﺫﺍ ﻛﻨﺖ ﺗﺴﺘﺨﺪﻡ‬ ‫ﻭﺑﻤﻮﺻﻞ ﺍﻟﻬﺎﺗﻒ ﻋﻠﻰ ﺍﻟﺤﺎﺋﻂ ﻗﺒﻞ ﺇﻋﺪﺍﺩ ﺍﺗﺼﺎﻝ ﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﺇﺫﺍ ﻛﻨﺖ ﺗﺴﺘﺨﺪﻡ ﺍﺗﺼﺎﻝ ‪ DSL‬ﺃﻭ ﺍﺗﺼﺎﻝ‬ ‫ﻛﺎﺑﻞ‪/‬ﻣﻮﺩﻡ ﺍﻟﻘﻤﺮ ﺍﻟﺼﻨﺎﻋﻲ‪ ،‬ﻓﺎﺗﺼﻞ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ ﺃﻭ ﻣﻘﺪﻡ ﺧﺪﻣﺔ ﺍﻟﻬﺎﺗﻒ ﺍﻟﻤﺤﻤﻮﻝ ﻟﻠﺤﺼﻮﻝ‬ ‫ﻋﻠﻰ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻹﻋﺪﺍﺩ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﺗﻌﺮﻑ ﻧﻮﻉ ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﻄﻠﻮﺏ‪ ،‬ﻓﺎﻧﻘﺮ ﻓﻮﻕ ‪) Help me choose‬ﺳﺎﻋﺪﻧﻲ ﻋﻠﻰ ﺍﻻﺧﺘﻴﺎﺭ(‬ ‫ﺃﻭ ﺍﺗﺼﻞ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ ﻟﺪﻳﻚ‪.‬‬ ‫‪ ٥‬ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻭﺍﺳﺘﺨﺪﻡ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻘﺪﻣﺔ ﻣﻦ ﻣﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ‬ ‫ﻻﺳﺘﻜﻤﺎﻝ ﺍﻹﻋﺪﺍﺩ‪.‬‬ ‫‪Microsoft Windows® XP‬‬ ‫‪١‬‬ ‫‪٢‬‬ ‫‪٣‬‬ ‫‪٤‬‬ ‫ﻗﻢ ﺑﺤﻔﻆ ﻭﺇﻏﻼﻕ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﻣﻔﺘﻮﺣﺔ‪ ،‬ﻭﺇﻧﻬﺎء ﺃﻱ ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪.‬‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(← ‪Connect to the Internet ←Internet Explorer‬‬ ‫)ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ(‪.
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‫‪Microsoft Windows® XP‬‬ ‫ﻳﻮﻓﺮ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪ Microsoft Windows XP‬ﻣﻴﺰﺓ ‪Files and Settings Transfer Wizard‬‬ ‫)ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ( ﻟﻨﻘﻞ ﺍﻟﺒﻴﺎﻧﺎﺕ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻤﺼﺪﺭ ﺇﻟﻰ ﻛﻤﺒﻴﻮﺗﺮ ﺟﺪﻳﺪ‪.‬‬ ‫ﻳﻤﻜﻨﻚ ﻧﻘﻞ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺇﻟﻰ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺠﺪﻳﺪ ﻋﺒﺮ ﺷﺒﻜﺔ ﺃﻭ ﺍﺗﺼﺎﻝ ﺗﺴﻠﺴﻠﻲ ﺃﻭ ﻳﻤﻜﻨﻚ ﺗﺨﺰﻳﻦ ﺍﻟﺒﻴﺎﻧﺎﺕ‬ ‫ﻋﻠﻰ ﻭﺳﺎﺋﻂ ﻗﺎﺑﻠﺔ ﻟﻺﺯﺍﻟﺔ‪ ،‬ﻣﺜﻞ ﻗﺮﺹ ﻣﻀﻐﻮﻁ ﻗﺎﺑﻞ ﻟﻠﻜﺘﺎﺑﺔ‪ ،‬ﻟﻨﻘﻠﻬﺎ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺠﺪﻳﺪ‪.
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‫‪ ٤‬ﻣﻦ ﺷﺎﺷﺔ ?‪) Which computer is this‬ﺃﻱ ﻛﻤﺒﻴﻮﺗﺮ ﻫﺬﺍ؟( ﺍﻧﻘﺮ ﻓﻮﻕ ‪Old Computer‬‬ ‫)ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ(← ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٥‬ﻣﻦ ﺷﺎﺷﺔ ‪) Select a transfer method‬ﺗﺤﺪﻳﺪ ﺃﺳﻠﻮﺏ ﺍﻟﻨﻘﻞ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺃﺳﻠﻮﺏ ﺍﻟﻨﻘﻞ‬ ‫ﺍﻟﺬﻱ ﺗﻔﻀﻠﻪ‪.‬‬ ‫‪ ٦‬ﻣﻦ ﺷﺎﺷﺔ ?‪) What do you want to transfer‬ﻣﺎ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﻧﻘﻠﻪ؟( ﺣﺪﺩ ﺍﻟﻌﻨﺎﺻﺮ‬ ‫ﺍﻟﺘﻲ ﺗﺮﻳﺪ ﻧﻘﻠﻬﺎ ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫ﺑﻌﺪ ﺍﻻﻧﺘﻬﺎء ﻣﻦ ﻧﺴﺦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪ ،‬ﺗﻈﻬﺮ ﺷﺎﺷﺔ ‪Completing the Collection Phase‬‬ ‫)ﺍﺳﺘﻜﻤﺎﻝ ﻣﺮﺣﻠﺔ ﺍﻟﺘﺠﻤﻴﻊ(‪.‬‬ ‫‪ ٧‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Finish‬ﺇﻧﻬﺎء(‪.
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‫‪ ٦‬ﻋﻨﺪ ﺍﻻﻧﺘﻬﺎء ﻣﻦ ﺇﻧﺸﺎء ﺍﻟﻘﺮﺹ ﻭﻇﻬﻮﺭ ﺍﻟﺮﺳﺎﻟﺔ ‪Now go to your old computer‬‬ ‫)ﺍﻧﺘﻘﻞ ﺍﻵﻥ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ(‪ ،‬ﻻ ﺗﻨﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٧‬ﺍﻧﺘﻘﻞ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ‪.‬‬ ‫ﻟﻨﺴﺦ ﺑﻴﺎﻧﺎﺕ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ‪:‬‬ ‫‪ ١‬ﻓﻲ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ‪ ،‬ﺍﺩﺧﻞ ﻗﺮﺹ ﺍﻟﻤﻌﺎﻟﺞ‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(← ‪) Run‬ﺗﺸﻐﻴﻞ(‪.‬‬ ‫‪ ٢‬ﻓﻲ ﺍﻟﺤﻘﻞ ‪) Open‬ﻓﺘﺢ( ﻓﻲ ﺇﻃﺎﺭ ‪) Run‬ﺗﺸﻐﻴﻞ(‪ ،‬ﺍﺳﺘﻌﺮﺽ ﺇﻟﻰ ﻣﺴﺎﺭ ‪fastwiz‬‬ ‫)ﻋﻠﻰ ﺍﻟﻮﺳﺎﺋﻂ ﺍﻟﻘﺎﺑﻠﺔ ﻟﻺﺯﺍﻟﺔ ﺍﻟﻤﻨﺎﺳﺒﺔ( ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) OK‬ﻣﻮﺍﻓﻖ(‪.
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‫‪٣‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺨﺘﻠﻒ ﺍﻟﻌﺮﻭﺽ ﺑﺎﺧﺘﻼﻑ ﺍﻟﻤﻨﻄﻘﺔ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻬﻴﺌﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪،‬‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(← ‪) Help and Support‬ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ( ﺛﻢ ﺣﺪﺩ ﺧﻴﺎﺭ ﻋﺮﺽ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﻗﺎﺭﺉ ﺑﻄﺎﻗﺔ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﺮﻗﻤﻴﺔ ﺍﻵﻣﻨﺔ )‪(SD‬‬ ‫ﺍﻟﺒﻄﺎﻗﺎﺕ ﺍﻟﻤﻌﺘﻤﺪﺓ‬ ‫‪ SD‬ﻭ‪ SDIO‬ﻭ‪ SD HC‬ﻭ‪) Mini SD‬ﻣﻊ ﻣﺤﻮّﻝ(‬ ‫‪ MMC‬ﻭ‪ MMC+‬ﻭ‪) Mini MMC‬ﻣﻊ ﻣﺤﻮّﻝ(‬ ‫ﺍﻟﺬﺍﻛﺮﺓ‬ ‫ﻣﻮﺻﻞ ﻭﺣﺪﺓ ﺍﻟﺬﺍﻛﺮﺓ‬ ‫ﻣﻘﺒﺴﺎﻥ ﻣﻦ ﻧﻮﻉ ‪DIMM‬‬ ‫ﺳﻌﺔ ﻭﺣﺪﺓ ﺍﻟﺬﺍﻛﺮﺓ‬ ‫‪ ٥١٢‬ﻣﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺲ ‪ DIMM‬ﻭﺍﺣﺪ(‬ ‫‪ ١‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺲ ‪ DIMM‬ﻭﺍﺣﺪ ﺃﻭ ﻣﻘﺒﺴﺎ ‪(DIMM‬‬ ‫‪ ٢‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺲ ‪ DIMM‬ﻭﺍﺣﺪ ﺃﻭ ﻣﻘﺒﺴﺎ ‪(DIMM‬‬ ‫‪ ٣‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺲ ‪ DIMM‬ﻭﺍﺣﺪ ﺃﻭ ﻣﻘﺒﺴﺎ ‪(DIMM‬‬ ‫‪ ٤‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺲ ‪ DIMM‬ﻭﺍﺣﺪ ﺃﻭ ﻣﻘﺒﺴﺎ ‪(DIMM‬‬ ‫‪ ٨‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺴﺎ ‪ ،DIMM‬ﺗﺘﻄﻠﺐ ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ‬ ‫‪ Wi
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‫ﺍﻟﻤﻨﺎﻓﺬ ﻭﺍﻟﻤﻮﺻﻼﺕ‬ ‫ﺩﻋﻢ ‪) Mini-Card‬ﻓﺘﺤﺎﺕ ﺗﻤﺪﻳﺪ ﺩﺍﺧﻠﻴﺔ(‬ ‫ﻓﺘﺤﺔ ﻭﺍﺣﺪﺓ ﻟﺒﻄﺎﻗﺔ ‪ Half-Mini-Card‬ﻣﺨﺼﺼﺔ ﻟﺸﺒﻜﺔ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﺤﻠﻴﺔ ﺍﻟﻼﺳﻠﻜﻴﺔ )‪(WLAN‬‬ ‫ﻓﺘﺤﺔ ﻭﺍﺣﺪﺓ ﻟﺒﻄﺎﻗﺔ ‪ Full-Mini-Card‬ﻣﺨﺼﺼﺔ ﻟﺸﺒﻜﺔ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﺤﻠﻴﺔ ﺍﻟﻼﺳﻠﻜﻴﺔ ﻭﺍﺳﻌﺔ ﺍﻟﻨﻄﺎﻕ ‪WWAN‬‬ ‫)ﺷﺒﻜﺔ ﺍﻟﻤﺤﻤﻮﻝ ﺫﺍﺕ ﺍﻟﻨﻄﺎﻕ ﺍﻟﺘﺮﺩﺩﻱ ﺍﻟﻌﺮﻳﺾ(‬ ‫ﻓﺘﺤﺔ ﻭﺍﺣﺪﺓ ﻟﺒﻄﺎﻗﺔ ‪ Full-Mini-Card‬ﻣﺨﺼﺼﺔ ﻟﺸﺒﻜﺔ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺍﻟﻼﺳﻠﻜﻴﺔ ﺍﻟﺸﺨﺼﻴﺔ ‪) WPAN‬ﺗﻘﻨﻴﺔ ®‪Bluetooth‬‬ ‫ﺍﻟﻼﺳﻠﻜﻴﺔ ﺃﻭ ‪([UWB] ultra wideband‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﻤﻜﻨﻚ ﺃﻳﻀﺎً ﺍﺳﺘﺨﺪﺍﻡ ﻓﺘﺤﺔ ﺑﻄﺎﻗﺔ ‪Full-Mini-Card‬‬ ‫ﻟﺸﺒﻜﺘﻲ ‪ WWAN‬ﺃﻭ ‪ WPAN‬ﻟﺬﺍﻛﺮﺓ
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‫ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻧﻮﻉ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻣﺪﻣﺞ ﻋﻠﻰ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ ﻣﻊ ﺃﺟﻬﺰﺓ ﺗﺴﺮﻳﻊ‬ ‫ﻧﺎﻗﻞ ﺍﻟﺒﻴﺎﻧﺎﺕ‬ ‫ﻓﻴﺪﻳﻮ ﻣﺪﻣﺞ‬ ‫ﻭﺣﺪﺓ ﺗﺤﻜﻢ ﻓﻲ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻣﻌﺠﻞ ﻭﺳﺎﺋﻂ ﺍﻟﺮﺳﻮﻣﺎﺕ ﻣﻦ ‪ Intel‬ﻣﻊ ﻣﺤﺮﻙ‬ ‫ﻓﻴﺪﻳﻮ ﻣﺪﻣﺞ‪ّ :‬‬ ‫ﻗﺮﺹ ﺻﻠﺐ ﺑﺴﺮﻋﺔ ‪ ٤٥٠٠‬ﻟﻔﺔ‬ ‫ﺫﺍﻛﺮﺓ ﺍﻟﻔﻴﺪﻳﻮ‪:‬‬ ‫ﺇﺟﻤﺎﻟﻲ ﺫﺍﻛﺮﺓ ﺍﻟﺮﺳﻮﻣﺎﺕ‪:‬‬ ‫‪:Windows XP‬‬ ‫ﻟﻐﺎﻳﺔ ‪ ٥١٢‬ﻣﻴﺠﺎﺑﺎﻳﺖ ﻛﺤﺪ ﺃﻗﺼﻰ )ﻣﻊ ‪ ١‬ﺟﻴﺠﺎﺑﺎﻳﺖ ﺇﻟﻰ‬ ‫‪ ١٫٥‬ﺟﻴﺠﺎﺑﺎﻳﺖ ﻣﻦ ﺇﺟﻤﺎﻟﻲ ﺫﺍﻛﺮﺓ ﺍﻟﻨﻈﺎﻡ(‬ ‫ﻟﻐﺎﻳﺔ ‪ ٧٦٨‬ﻣﻴﺠﺎﺑﺎﻳﺖ ﻛﺤﺪ ﺃﻗﺼﻰ )ﻣﻊ ‪ ١٫٥‬ﺟﻴﺠﺎﺑﺎﻳﺖ ﺇﻟﻰ‬ ‫‪ ٢‬ﺟﻴﺠﺎﺑﺎﻳﺖ ﻣﻦ ﺇﺟﻤﺎﻟﻲ ﺫﺍﻛﺮﺓ ﺍﻟﻨﻈﺎﻡ(‬ ‫ﻟﻐﺎﻳﺔ ‪ ١‬ﺟﻴﺠﺎﺑﺎﻳﺖ ﻛﺤﺪ ﺃﻗﺼﻰ )ﻣﻊ ‪ ٢‬ﺟﻴﺠﺎﺑﺎﻳﺖ ﻭﺃﻛﺜﺮ ﻣﻦ‬
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‫ﺍﻟﺼﻮﺕ )ﺗﺎﺑﻊ(‬ ‫ﺍﻟﻮﺻﻼﺕ ﺍﻟﺒﻴﻨﻴﺔ‪:‬‬ ‫ﺩﺍﺧﻠﻴﺔ‬ ‫ﺑﺮﻧﺎﻣﺞ ﺗﺮﻣﻴﺰ ﺻﻮﺗﻲ ﻋﺎﻟﻲ ﺍﻟﺪﻗﺔ‬ ‫ﺧﺎﺭﺟﻴﺔ‬ ‫ﻣﻮﺻﻞ ﺩﺧﻞ ﺍﻟﻤﻴﻜﺮﻭﻓﻮﻥ‪ ،‬ﻣﻮﺻﻞ ﺳﻤﺎﻋﺎﺕ ﺍﻟﺮﺃﺱ‪/‬ﻣﻜﺒﺮﺍﺕ‬ ‫ﺍﻟﺼﻮﺕ ﺍﻻﺳﺘﺮﻳﻮ‬ ‫ﻣﻜﺒﺮﺍﺕ ﺍﻟﺼﻮﺕ‬ ‫ﻣﻜﺒﺮﺍ ﺻﻮﺕ ﺑﻘﻮﺓ ‪ ١‬ﻭﺍﺕ ﻭﺑﻤﻘﺎﻭﻣﺔ ‪ ٤‬ﺃﻭﻡ‬ ‫ﻣﻀﺨﻢ ﻣﻜﺒﺮ ﺻﻮﺕ ﺩﺍﺧﻠﻲ‬ ‫ﺑﻘﻮﺓ ‪ ١‬ﻭﺍﺕ ﻟﻜﻞ ﻗﻨﺎﺓ ﻭﺑﻤﻘﺎﻭﻣﺔ ‪ ٤‬ﺃﻭﻡ‬ ‫ﻣﻴﻜﺮﻭﻓﻮﻥ ﺩﺍﺧﻠﻲ‬ ‫ﻣﻴﻜﺮﻭﻓﻮﻥ ﺭﻗﻤﻲ ﻭﺍﺣﺪ‬ ‫ﻋﻨﺎﺻﺮ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺼﻮﺕ‬ ‫ﺃﺯﺭﺍﺭ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﻣﺴﺘﻮﻯ ﺍﻟﺼﻮﺕ ﻭ ﻗﻮﺍﺋﻢ ﺍﻟﺒﺮﻧﺎﻣﺞ‬ ‫ﺍﻟﺸﺎﺷﺔ‬ ‫ﺍﻟﻨﻮﻉ )ﻧﻈﺎﻡ ﻣﺼﻔﻮﻓﺔ ﺍﻷﻟﻮﺍﻥ ﺍﻟﻨﺸﻄﺔ ‪(TFT‬‬ ‫‪WXGA‬‬ ‫ﻣﺴﺎﺣﺔ ﺍﻟﻨﺸﺎﻁ )ﺱ‪/‬ﺹ(‬ ‫‪١٨٩٫٦ x ٣٠٣٫٣٦‬‬ ‫ﺍﻷﺑﻌﺎﺩ‪:‬‬ ‫
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‫ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‬ ‫ﻋﺪﺩ ﺍﻟﻤﻔﺎﺗﻴﺢ‬ ‫‪) ٨٣‬ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﻭﻛﻨﺪﺍ(‪) ٨٤ ،‬ﺃﻭﺭﻭﺑﺎ(‪) ٨٧ ،‬ﺍﻟﻴﺎﺑﺎﻥ(‬ ‫ﺍﻟﺘﺨﻄﻴﻂ‬ ‫‪QWERTY/AZERTY/Kanji‬‬ ‫ﺍﻟﺤﺠﻢ‬ ‫ﺣﺠﻢ ﻛﺎﻣﻞ )ﺩﺭﺟﺔ ﻣﻴﻞ ﺍﻟﻤﻔﺘﺎﺡ ‪ ١٩‬ﻣﻢ(‬ ‫ﻟﻮﺣﺔ ﺍﻟﻠﻤﺲ‬ ‫ﺩﻗﺔ ﻣﻮﺿﻊ ‪X/Y‬‬ ‫)ﻭﺿﻊ ﺟﺪﻭﻝ ﺭﺳﻮﻣﺎﺕ(‬ ‫‪ ٢٤٠‬ﺣﺮﻑ ﻓﻲ ﺍﻟﺒﻮﺻﺔ‬ ‫ﺍﻟﺤﺠﻢ‪:‬‬ ‫ﺍﻟﻌﺮﺽ‬ ‫ﻣﻨﻄﻘﺔ ﺣﺴﺎﺳﻴﺔ ﺍﻟﻤﺴﺘﺸﻌﺮ ‪ ٧٣٫٠‬ﻣﻢ )‪ ٢٫٩‬ﺑﻮﺻﺔ(‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫ﻣﺴﺘﻄﻴﻞ ‪ ٤٢٫٩‬ﻣﻢ )‪ ١٫٧‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺑﻄﺎﺭﻳﺔ ﺷﺮﻳﺤﺔ ﺃﻳﻮﻥ ﺍﻟﻠﻴﺜﻴﻮﻡ "ﺍﻟﺬﻛﻴﺔ" ﺍﻟﻤﻨﺸﻮﺭﻳﺔ ﺫﺍﺕ‬ ‫‪ ١٢‬ﺧﻠﻴﺔ )‪ ٨٤‬ﻭﺍﺕ ﻟﻜﻞ ﺳﺎﻋﺔ(‬ ‫ﺑﻄﺎﺭﻳﺔ ﺃﻳﻮﻥ ﺍﻟﻠﻴﺜﻴﻮﻡ "ﺍﻟﺬﻛﻴﺔ" ﺫﺍﺕ ‪ ٩‬ﺧﻼﻳﺎ )‪ ٨٥‬ﻭﺍ
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‫ﺍﻟﺒﻄﺎﺭﻳﺔ )ﺗﺎﺑﻊ(‬ ‫ﺑﻄﺎﺭﻳﺎﺕ ﺷﺮﻳﺤﺔ ﺃﻳﻮﻥ ﺍﻟﻠﻴﺜﻴﻮﻡ ﺫﺍﺕ ‪ ١٢‬ﺧﻠﻴﺔ‪:‬‬ ‫ﺍﻟﻌﻤﻖ‬ ‫‪ ١٤٫٤٨‬ﻣﻢ )‪ ٠٫٥٧‬ﺑﻮﺻﺔ(‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫‪ ٢١٧٫٢٤‬ﻣﻢ )‪ ٨٫٥٥‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﺮﺽ‬ ‫‪ ٣٢٢٫١٧‬ﻣﻢ )‪ ١٢٫٦٨‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻮﺯﻥ‪:‬‬ ‫ﺑﻄﺎﺭﻳﺔ ﺭﺋﻴﺴﻴﺔ ﺫﺍﺕ ‪ ٤‬ﺧﻼﻳﺎ‬ ‫‪ ٠٫٢٤‬ﻛﺠﻢ )‪ ٠٫٥٣‬ﺭﻃﻞ(‬ ‫ﺑﻄﺎﺭﻳﺔ ﺭﺋﻴﺴﻴﺔ ﺫﺍﺕ ‪ ٦‬ﺧﻼﻳﺎ‬ ‫‪ ٠٫٣٣‬ﻛﺠﻢ )‪ ٠٫٧٣‬ﺭﻃﻞ(‬ ‫ﺑﻄﺎﺭﻳﺔ ﺑﺴﻌﺔ ﻋﺎﻟﻴﺔ ﺫﺍﺕ ‪ ٩‬ﺧﻼﻳﺎ‬ ‫‪ ٠٫٥١‬ﻛﺠﻢ )‪ ١٫١٢‬ﺭﻃﻞ(‬ ‫ﺑﻄﺎﺭﻳﺔ ﺍﻟﺸﺮﻳﺤﺔ ﺫﺍﺕ ‪ ١٢‬ﺧﻠﻴﺔ‬ ‫‪ ٠٫٨٥‬ﻛﺠﻢ )‪ ١٫٨٧‬ﺭﻃﻞ(‬ ‫ﺍﻟﺠﻬﺪ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ‪:‬‬ ‫ﺑﻄﺎﺭﻳﺔ ﺫﺍﺕ ‪ ٤‬ﺧﻼﻳﺎ‬ ‫‪ ١٤٫٨‬ﻓﻮﻟﺖ ﺗﻴﺎﺭ ﻣﺴﺘﻤﺮ‬ ‫ﺑﻄﺎﺭﻳﺔ ﺫﺍﺕ ‪ ٦‬
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‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ )ﺗﺎﺑﻊ(‬ ‫ﻧﻄﺎﻕ ﺩﺭﺟﺔ ﺍﻟﺤﺮﺍﺭﺓ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻣﻦ ﺻﻔﺮ ﺇﻟﻰ ‪ ٣٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )‪ ٣٢‬ﺇﻟﻰ ‪ ٩٥‬ﺩﺭﺟﺔ‬ ‫ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﻣﻦ –‪ ٤٠‬ﺇﻟﻰ ‪ ٦٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )–‪ ٤٠‬ﺇﻟﻰ ‪ ١٤٩‬ﺩﺭﺟﺔ‬ ‫ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ ﻣﻦ ﻧﻮﻉ ‪ PA-12‬ﺍﻟﻤﺨﺼﺺ‬ ‫ﻟﻠﺘﻨﻘﻞ ﺑﻘﻮﺓ ‪ ٦٥‬ﻭﺍﺕ‪:‬‬ ‫ﺟﻬﺪ ﺍﻹﺧﺮﺍﺝ‬ ‫‪ ١٩٫٥‬ﻓﻮﻟﺖ ﺗﻴﺎﺭ ﻣﺴﺘﻤﺮ‬ ‫ﺗﻴﺎﺭ ﺍﻹﺧﺮﺍﺝ‬ ‫‪ ٣٫٣٤‬ﺃﻣﺒﻴﺮ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫‪ ١٥‬ﻣﻢ )‪ ٠٫٦‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﺮﺽ‬ ‫‪ ٦٦‬ﻣﻢ )‪ ٢٫٦‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﻤﻖ‬ ‫‪ ١٢٧‬ﻣﻢ )‪ ٥٫٠‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻮﺯﻥ‬ ‫‪ ٠٫٢٩‬ﻛﺠﻢ )‪ ٠٫٦٤‬ﺭﻃﻞ(‬ ‫ﻣﺤﻮﻝ ﺗﻴﺎﺭ ﻣﺘﺮﺩﺩ ﻣﻦ
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‫ﺍﻟﺨﺼﺎﺋﺺ ﺍﻟﻔﻴﺰﻳﺎﺋﻴﺔ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫‪ ٤٠٫٥‬ﻣﻢ )‪ ١٫٥٩٤‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﺮﺽ‬ ‫‪ ٣٤٢‬ﻣﻢ )‪ ١٣٫٤٦٤‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﻤﻖ‬ ‫‪ ٢٥١٫٧‬ﻣﻢ )‪ ٩٫٩٠٩‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻮﺯﻥ‬ ‫‪ ٢٫٧٨‬ﻛﺠﻢ )‪ ٦٫١٢‬ﺭﻃﻞ( ﻣﻊ ﺭﺳﻮﻣﺎﺕ ‪ UMA‬ﻭﺑﻄﺎﺭﻳﺔ‬ ‫ﺫﺍﺕ ‪ ٦‬ﺧﻼﻳﺎ ﻭﻏﻄﺎء ﻣﻨﻔﺬ ﻭﻣﺤﺮﻙ ﺃﻗﺮﺍﺹ ﺿﻮﺋﻴﺔ‬ ‫‪ ٢٫٦٥‬ﻛﺠﻢ )‪ ٥٫٨٤‬ﺭﻃﻞ( ﻣﻊ ﺭﺳﻮﻣﺎﺕ ‪ UMA‬ﻭﺑﻄﺎﺭﻳﺔ‬ ‫ﺫﺍﺕ ‪ ٦‬ﺧﻼﻳﺎ ﻭﻏﻄﺎء ﻣﻨﻔﺬ ﻭﻭﺣﺪﺓ ﺗﺨﻔﻴﻒ ﺍﻟﻮﺯﻥ‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﺍﻟﺒﻴﺌﻴﺔ‬ ‫ﻧﻄﺎﻕ ﺩﺭﺟﺔ ﺍﻟﺤﺮﺍﺭﺓ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻣﻦ ﺻﻔﺮ ﺇﻟﻰ ‪ ٣٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )‪ ٣٢‬ﺇﻟﻰ ‪ ٩٥‬ﺩﺭﺟﺔ ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﻣﻦ –‪ ٤٠‬ﺇﻟﻰ ‪ ٦٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )–‪ ٤٠‬ﺇﻟﻰ ‪
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‫‪٣٠‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬
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‫‪٤‬‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻟﻠﺤﻤﺎﻳﺔ ﻣﻦ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺻﺪﻣﺔ ﻛﻬﺮﺑﺎﺋﻴﺔ ﺃﻭ ﺍﻟﻔﺼﻞ ﺑﺴﺒﺐ ﺗﺤﺮﻳﻚ ﺭﻳﺶ ﺍﻟﻤﺮﻭﺣﺔ ﺃﻭ ﺍﻹﺻﺎﺑﺎﺕ‬ ‫ﺍﻷﺧﺮﻯ ﺍﻟﻤﺘﻮﻗﻌﺔ‪ ،‬ﻗﻢ ﺩﺍﺋﻤًﺎ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻦ ﺍﻟﻤﺄﺧﺬ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻗﺒﻞ ﻓﺘﺢ ﺍﻟﻐﻄﺎء‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﺇﺫﺍ ﺃﺻﺪﺭ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺃﺻﻮﺕ ﺗﻨﺒﻴﻪ ﺃﺛﻨﺎء ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﻓﻘﻢ ﺑﺎﻟﺘﺎﻟﻲ‪:‬‬ ‫‪ ١‬ﺗﺪﻭﻳﻦ ﻛﻮﺩ ﺍﻟﺘﻨﺒﻴﻪ‪.‬‬ ‫‪ ٢‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ‪ Dell™ Diagnostics‬ﻟﺘﺤﺪﻳﺪ ﺳﺒﺐ ﺃﻛﺜﺮ ﺧﻄﻮﺭﺓ )ﺭﺍﺟﻊ "‪"Dell Diagnostics‬‬ ‫ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٤٠‬‬ ‫ﺍﻟﻜﻮﺩ‬ ‫)ﺃﺻﻮﺍﺕ ﺗﻨﺒﻴﻪ‬ ‫ﻗﺼﻴﺮﺓ ﻣﺘﻜﺮﺭﺓ(‬ ‫ﺍﻟﻮﺻﻒ‬ ‫ﺍﻟﺤﻞ ﺍﻟﻤﻘﺘﺮﺡ‬ ‫‪١‬‬ ‫ﻓﺸﻞ ﺍﻟﻤﺠﻤﻮﻉ ﺍﻻﺧﺘﺒﺎﺭﻱ‬ ‫ﻟـ ‪ .BIOS‬ﺧﻄﺄ ﻣﺤﺘﻤﻞ ﻓﻲ‬ ‫ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‪.‬‬ ‫ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫‪٢‬‬ ‫ﻟﻢ ﻳﺘﻢ ﺍﻛﺘﺸﺎﻑ ﻭﺣﺪﺍﺕ‬ ‫ﺍﻟﺬﺍﻛﺮﺓ‬ ‫‪٣‬‬ ‫ﺧﻄﺄ ﻣﺤﺘﻤﻞ ﻓﻲ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.
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‫ﺍﻟﻜﻮﺩ‬ ‫)ﺃﺻﻮﺍﺕ ﺗﻨﺒﻴﻪ‬ ‫ﻗﺼﻴﺮﺓ ﻣﺘﻜﺮﺭﺓ(‬ ‫ﺍﻟﻮﺻﻒ‬ ‫‪٦‬‬ ‫ﻓﺸﻞ ﺍﺧﺘﺒﺎﺭ ‪ BIOS‬ﻟﻠﻔﻴﺪﻳﻮ ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫‪٧‬‬ ‫ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫ﻓﺸﻞ ﺍﺧﺘﺒﺎﺭ ﺫﺍﻛﺮﺓ ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﺍﻟﻤﺆﻗﺖ ﻟﻮﺣﺪﺓ ﺍﻟﻤﻌﺎﻟﺠﺔ‬ ‫ﺍﻟﻤﺮﻛﺰﻳﺔ‬ ‫ﺍﻟﺤﻞ ﺍﻟﻤﻘﺘﺮﺡ‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺇﺫﺍ ﻟﻢ ﺗﻜﻦ ﺍﻟﺮﺳﺎﻟﺔ ﻣﺪﺭﺟﺔ ﻫﻨﺎ‪ ،‬ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﻛﺎﻥ ﻳﻌﻤﻞ ﻋﻨﺪ ﻇﻬﻮﺭ ﺍﻟﺮﺳﺎﻟﺔ‪.
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‫‪) Drive not ready‬ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﻏﻴﺮ ﺟﺎﻫﺰ( — ﻳﺤﺘﺎﺝ ﺍﻟﺘﺸﻐﻴﻞ ﺇﻟﻰ ﻭﺟﻮﺩ ﻗﺮﺹ ﺻﻠﺐ ﻓﻲ ﺍﻟﺤﺎﻭﻳﺔ‬ ‫ﻗﺒﻞ ﺍﻟﻤﺘﺎﺑﻌﺔ‪ .‬ﻗﻢ ﺑﺘﺮﻛﻴﺐ ﻣﺤﺮﻙ ﻗﺮﺹ ﺻﻠﺐ ﻓﻲ ﺣﺎﻭﻳﺔ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .‬ﺭﺍﺟﻊ ‪Service‬‬ ‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫‪) Error reading PCMCIA card‬ﺧﻄﺄ ﻓﻲ ﻗﺮﺍءﺓ ﺑﻄﺎﻗﺔ ‪ — (PCMCIA‬ﻻ ﻳﻤﻜﻦ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺘﻌﺮﻑ‬ ‫ﻋﻠﻰ ﺑﻄﺎﻗﺔ ‪ .ExpressCard‬ﺃﻋﺪ ﺗﺜﺒﻴﺖ ﺍﻟﺒﻄﺎﻗﺔ ﺃﻭ ﺣﺎﻭﻝ ﺗﺜﺒﻴﺖ ﺑﻄﺎﻗﺔ ﺃﺧﺮﻯ‪ .‬ﺭﺍﺟﻊ ‪Service‬‬ ‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.
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‫ﺛﻢ‪ ،‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺃﻋﺪ ﺗﺮﻛﻴﺐ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ ،‬ﺛﻢ ﺃﻋﺪ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ‬ ‫ﺍﻟﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟﻈﻬﻮﺭ‪ ،‬ﺟﺮﺏ ﺍﺳﺘﺨﺪﺍﻡ ﻣﺤﺮﻙ ﺁﺧﺮ‪ .‬ﻗﻢ ﺑﺈﺟﺮﺍء ﺍﺧﺘﺒﺎﺭﺍﺕ ‪) Hard Disk Drive‬ﻣﺤﺮﻙ‬ ‫ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( ﻓﻲ ﺑﺮﻧﺎﻣﺞ ‪) Dell Diagnostics‬ﺭﺍﺟﻊ "‪ "Dell Diagnostics‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٤٠‬‬ ‫‪) Hard-disk drive read failure‬ﻓﺸﻞ ﻓﻲ ﻗﺮﺍءﺓ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( — ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺧﻠﻞ ﻓﻲ‬ ‫ﺍﻟﻤﺤﺮﻙ ﺍﻟﺼﻠﺐ‪ .‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺇﺯﺍﻟﺔ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ )ﺭﺍﺟﻊ ‪Service Manual‬‬ ‫)ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ(ﻋﻠﻰ ﻣﻮﻗﻊ ‪ (support.dell.
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‫‪) Memory address line failure at address, read value expecting value‬ﻓﺸﻞ ﺧﻂ‬ ‫ﻋﻨﻮﺍﻥ ﺍﻟﺬﺍﻛﺮﺓ ﻋﻨﺪ ﺍﻟﻌﻨﻮﺍﻥ ﻭﻗﻴﻤﺔ ﺍﻟﻘﺮﺍءﺓ ﺗﻨﺘﻈﺮ ﺍﻟﻘﻴﻤﺔ( — ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺧﻠﻞ ﻓﻲ ﻭﺣﺪﺓ ﺍﻟﺬﺍﻛﺮﺓ ﺃﻭ ﺃﻧﻬﺎ ﻏﻴﺮ‬ ‫ﻣﺴﺘﻘﺮﺓ ﻓﻲ ﻣﻮﺿﻌﻬﺎ ﺑﺸﻜﻞ ﺳﻠﻴﻢ‪ .‬ﺃﻋﺪ ﺗﺜﺒﻴﺖ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ‪ ،‬ﻭﺇﺫﺍ ﻟﺰﻡ ﺍﻷﻣﺮ‪ ،‬ﺍﺳﺘﺒﺪﻟﻬﺎ‪ .‬ﺭﺍﺟﻊ ‪Service‬‬ ‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫‪) Memory allocation error‬ﺧﻄﺄ ﻓﻲ ﺗﺨﺼﻴﺺ ﺍﻟﺬﺍﻛﺮﺓ( — ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﺗﺤﺎﻭﻝ ﺗﺸﻐﻴﻠﻪ ﻳﺘﻌﺎﺭﺽ‬ ‫ﻣﻊ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﻣﻊ ﺑﺮﻧﺎﻣﺞ ﺁﺧﺮ ﺃﻭ ﻣﻊ ﺃﺩﺍﺓ ﻣﺴﺎﻋﺪﺓ ﺃﺧﺮﻯ‪ .
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‫‪) Operating system not found‬ﻟﻢ ﻳﺘﻢ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ( — ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‬ ‫)ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ .(support.dell.com‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ‪،‬‬ ‫ﻓﺎﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪) Dell‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٦٥‬‬ ‫‪) Optional ROM bad checksum‬ﺍﻟﻤﺠﻤﻮﻉ ﺍﻻﺧﺘﺒﺎﺭﻱ ﻟﺬﺍﻛﺮﺓ ‪ ROM‬ﺍﻻﺧﺘﻴﺎﺭﻳﺔ ﻏﻴﺮ ﺻﺎﻟﺢ( —‬ ‫ﻓﺸﻠﺖ ﺫﺍﻛﺮﺓ ‪ ROM‬ﺍﻻﺧﺘﻴﺎﺭﻳﺔ‪ .‬ﻗﻢ ﺑﺎﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪) Dell‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ‬ ‫ﺍﻟﺼﻔﺤﺔ ‪.(٦٥‬‬ ‫‪) A required.
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‫‪) Time-of-day clock lost power‬ﺳﺎﻋﺔ ﺗﺤﺪﻳﺪ ﺍﻟﻮﻗﺖ ﻓﻘﺪﺕ ﺍﻟﻄﺎﻗﺔ( — ﺇﻋﺪﺍﺩﺍﺕ ﺗﻬﻴﺌﺔ ﺍﻟﻨﻈﺎﻡ ﺗﺎﻟﻔﺔ‪.‬‬ ‫ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﻟﻠﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻟﺸﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ .‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺣﺎﻭﻝ ﺍﺳﺘﻌﺎﺩﺓ‬ ‫ﺍﻟﺒﻴﺎﻧﺎﺕ ﻋﻦ ﻃﺮﻳﻖ ﺍﻟﺪﺧﻮﻝ ﺇﻟﻰ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ‪ ،‬ﺛﻢ ﺍﻟﺨﺮﻭﺝ ﻣﻦ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻓﻲ ﺍﻟﺤﺎﻝ )ﺭﺍﺟﻊ‬ ‫‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﺍﻟﻤﻮﻗﻊ ‪ .(support.dell.com‬ﺇﺫﺍ ﻋﺎﺩﺕ ﺍﻟﺮﺳﺎﻟﺔ‬ ‫ﻟﻠﻈﻬﻮﺭ‪ ،‬ﻓﺎﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪) Dell‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫‪) CPU fan failure‬ﺧﻠﻞ ﻓﻲ ﻣﺮﻭﺣﺔ ﻭﺣﺪﺓ ﺍﻟﻤﻌﺎﻟﺠﺔ ﺍﻟﻤﺮﻛﺰﻳﺔ( — ﺧﻠﻞ ﻓﻲ ﻣﺮﻭﺣﺔ ﺍﻟﻤﻌﺎﻟﺞ‪ .‬ﻗﻢ ﺑﺎﺳﺘﺒﺪﺍﻝ‬ ‫ﻣﺮﻭﺣﺔ ﺍﻟﻤﻌﺎﻟﺞ‪ .‬ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪.support.dell.com‬‬ ‫‪) Hard-disk drive failure‬ﺧﻠﻞ ﻓﻲ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( — ﺧﻠﻞ ﻣﺤﺘﻤﻞ ﻓﻲ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺃﺛﻨﺎء‬ ‫ﺇﺟﺮﺍء ﻋﻤﻠﻴﺔ ‪ POST‬ﻋﻠﻰ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .‬ﺍﻓﺤﺺ ﺍﻟﻜﺎﺑﻼﺕ ﺃﻭ ﻗﻢ ﺑﺘﺒﺪﻳﻞ ﺍﻷﻗﺮﺍﺹ ﺍﻟﺼﻠﺒﺔ ﺃﻭ ﺭﺍﺟﻊ‬ ‫"ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٦٥‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‪.
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‫ﻟﺒﺪء ﺗﺸﻐﻴﻞ ﺃﺩﺍﺓ ﺍﺳﺘﻜﺸﺎﻑ ﺃﺧﻄﺎء ﺍﻷﺟﻬﺰﺓ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫‪:Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺯﺭ ‪) Start‬ﺍﺑﺪﺃ( ﻓﻲ ﻧﻈﺎﻡ ‪Windows Vista‬‬ ‫‪) Support‬ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ(‪.‬‬ ‫‪ ،‬ﻭﺍﻧﻘﺮ ﻓﻮﻕ ‪Help and‬‬ ‫‪ ٢‬ﺍﻛﺘﺐ ‪ hardware troubleshooter‬ﻓﻲ ﺣﻘﻞ ﺍﻟﺒﺤﺚ ﻭﺍﺿﻐﻂ ﻋﻠﻰ >‪
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‫ﺑﺪء ﺗﺸﻐﻴﻞ ‪ Dell Diagnostics‬ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﺗﻌﺬﺭ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﺮﺽ ﺻﻮﺭﺓ ﺍﻟﺸﺎﺷﺔ‪ ،‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.٦٥‬‬ ‫‪ ١‬ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﺗﻴﺎﺭ ﻛﻬﺮﺑﺎﺋﻲ ﻳﻌﻤﻞ ﺑﻜﻔﺎءﺓ‪.‬‬ ‫‪ ٢‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ )ﺃﻭ ﺇﻋﺎﺩﺓ ﺗﺸﻐﻴﻞ( ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫‪ ٣‬ﻋﻨﺪ ﻇﻬﻮﺭ ﺷﻌﺎﺭ ™‪ ،DELL‬ﺍﺿﻐﻂ ﻋﻠﻰ >‪ ‪.
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‫ﺗﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﺍﺗﺒﻊ ﻫﺬﻩ ﺍﻟﺘﻠﻤﻴﺤﺎﺕ ﻋﻨﺪ ﺍﺳﺘﻜﺸﺎﻑ ﺃﺧﻄﺎء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫• ﺇﺫﺍ ﺃﺿﻔﺖ ﺃﻭ ﺃﺯﻟﺖ ﺟﺰءﺍً ﻗﺒﻞ ﺃﻥ ﺗﺒﺪﺃ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺭﺍﺟﻊ ﺇﺟﺮﺍءﺍﺕ ﺍﻟﺘﺜﺒﻴﺖ ﻭﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺠﺰء ﻣﺜﺒﺖ‬ ‫ﺑﺸﻜﻞ ﺻﺤﻴﺢ )ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪.(support.dell.com‬‬ ‫•‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﻌﻤﻞ ﺃﺣﺪ ﺍﻷﺟﻬﺰﺓ‪ ،‬ﻓﺘﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻠﻪ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.‬‬ ‫•‬ ‫ﻓﻲ ﺣﺎﻟﺔ ﻇﻬﻮﺭ ﺭﺳﺎﻟﺔ ﺧﻄﺄ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪ ،‬ﻗﻢ ﺑﺘﺪﻭﻳﻦ ﺍﻟﺮﺳﺎﻟﺔ ﻋﻠﻰ ﻧﺤﻮ ﺩﻗﻴﻖ‪ .‬ﻗﺪ ﺗﺴﺎﻋﺪ ﻫﺬﻩ‬ ‫ﺍﻟﺮﺳﺎﻟﺔ ﻣﺴﺆﻭﻟﻲ ﺍﻟﺪﻋﻢ ﻋﻠﻰ ﺗﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻠﺔ )ﺍﻟﻤﺸﻜﻼﺕ( ﻭﺇﺻﻼﺣﻬﺎ‪.
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‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻀﻲء ﺑﺎﻟﻠﻮﻥ ﺍﻷﺯﺭﻕ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻻ ﻳﺴﺘﺠﻴﺐ —‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻞ ﺍﻟﺸﺎﺷﺔ ﻭﺗﺸﻐﻴﻠﻬﺎ‪.‬‬ ‫•‬ ‫ﺇﺫﺍ ﻛﺎﻧﺖ ﺍﻟﺸﺎﺷﺔ ﻣﺘﺼﻠﺔ ﻭﻗﻴﺪ ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﺭﺍﺟﻊ "ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.٣١‬‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻮﻣﺾ ﺑﺎﻟﻠﻮﻥ ﺍﻷﺯﺭﻕ — ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﻭﺿﻊ ﺍﻻﻧﺘﻈﺎﺭ‪ .‬ﺍﺿﻐﻂ ﻋﻠﻰ ﺃﻱ ﻣﻔﺘﺎﺡ ﻋﻠﻰ‬ ‫ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﺃﻭ ﻗﻢ ﺑﺘﺤﺮﻳﻚ ﺍﻟﻤﺎﻭﺱ ﺃﻭ ﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻻﺳﺘﺌﻨﺎﻑ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﻌﺎﺩﻱ‪.
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‫•‬ ‫ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﺗﺮﻛﻴﺐ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ )ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ‬ ‫‪ (support.dell.com‬ﻟﻀﻤﺎﻥ ﺍﺗﺼﺎﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺎﻟﺬﺍﻛﺮﺓ ﺑﻨﺠﺎﺡ‪.‬‬ ‫•‬ ‫ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ‪) Dell Diagnostics‬ﺭﺍﺟﻊ "‪ "Dell Diagnostics‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٤٠‬‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﺃﻳﺔ ﻣﺸﻜﻼﺕ ﺃﺧﺮﻯ ﻓﻲ ﺍﻟﺬﺍﻛﺮﺓ —‬ ‫•‬ ‫ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﺗﺮﻛﻴﺐ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ )ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ‬ ‫‪ (support.dell.com‬ﻟﻀﻤﺎﻥ ﺍﺗﺼﺎﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺎﻟﺬﺍﻛﺮﺓ ﺑﻨﺠﺎﺡ‪.
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‫ﺗﻮﻗﻒ ﺃﺣﺪ ﺍﻟﺒﺮﺍﻣﺞ ﻋﻦ ﺍﻻﺳﺘﺠﺎﺑﺔ‬ ‫ﻗﻢ ﺑﺈﻧﻬﺎء ﺍﻟﺒﺮﻧﺎﻣﺞ —‬ ‫‪ ١‬ﺍﺿﻐﻂ ﻋﻠﻰ >‪
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‫ﻣﺸﻜﻼﺕ ﺃﺧﺮﻯ ﻓﻲ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﺍﻟﺒﺮﺍﻣﺞ ﺃﻭ ﺍﺗﺼﻞ ﺑﺠﻬﺔ ﺗﺼﻨﻴﻊ ﺍﻟﺒﺮﺍﻣﺞ ﻟﻠﺘﻌﺮﻑ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ —‬ ‫•‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻣﺘﻮﺍﻓﻖ ﻣﻊ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﻤﺜﺒﺖ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ ﻳﻔﻲ ﺑﺎﻟﺤﺪ ﺍﻷﺩﻧﻰ ﻟﻤﺘﻄﻠﺒﺎﺕ ﺍﻷﺟﻬﺰﺓ ﺍﻟﻀﺮﻭﺭﻳﺔ ﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﻟﺒﺮﺍﻣﺞ‪ .‬ﺍﻧﻈﺮ ﻭﺛﺎﺋﻖ ﺍﻟﺒﺮﺍﻣﺞ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻭﺗﻬﻴﺌﺘﻪ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.‬‬ ‫•‬ ‫ﺗﺤﻘﻖ ﻣﻦ ﺃﻥ ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﺍﻟﺠﻬﺎﺯ ﻻ ﺗﺘﻌﺎﺭﺽ ﻣﻊ ﺍﻟﺒﺮﻧﺎﻣﺞ‪.
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‫ﺇﺫﺍ ﻟﻢ ﻳﻈﻬﺮ ﺭﻣﺰ ‪) Dell Support‬ﺩﻋﻢ ‪ (Dell‬ﻓﻲ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ‪:‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(← ‪) All Programs‬ﻛﻞ ﺍﻟﺒﺮﺍﻣﺞ(← ‪Dell Support‬‬ ‫)ﺩﻋﻢ ‪) Dell Support Settings ←(Dell‬ﺇﻋﺪﺍﺩﺍﺕ ﺩﻋﻢ ‪.(Dell‬‬ ‫‪ ٢‬ﺗﺄﻛﺪ ﻣﻦ ﺗﺤﺪﻳﺪ ﺍﻟﺨﻴﺎﺭ ‪) Show icon on the taskbar‬ﻋﺮﺽ ﺍﻟﺮﻣﺰ ﻋﻠﻰ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﺗﻜﻦ ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ﻟﺪﻋﻢ ‪ Dell‬ﻣﺘﺎﺣﺔ ﻣﻦ ﻗﺎﺋﻤﺔ ‪) Start‬ﺍﺑﺪﺃ(‪ ،‬ﺍﻧﺘﻘﻞ ﺇﻟﻰ‬ ‫‪ support.dell.com‬ﻭﻗﻢ ﺑﺘﻨﺰﻳﻞ ﺍﻟﺒﺮﻧﺎﻣﺞ‪.
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‫‪٤٨‬‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬
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‫‪٥‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻰ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺃﻱ ﺟﻬﺎﺯ‪ ،‬ﻓﻌﻠﻴﻚ ﺗﺤﺪﻳﺪ ﻣﺎ ﺇﺫﺍ ﻛﺎﻥ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻫﻮ ﻣﺼﺪﺭ ﺍﻟﻤﺸﻜﻠﺔ ﺃﻡ ﻻ‪،‬‬ ‫ﻭﺇﺫﺍ ﻟﺰﻡ ﺍﻷﻣﺮ‪ ،‬ﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‪.‬‬ ‫®‪:Microsoft® Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺍﻟﺰﺭ ™‪) Start‬ﺍﺑﺪﺃ( ﻓﻲ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪Windows Vista‬‬ ‫ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ‪) Computer‬ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﺑﺰﺭ‬ ‫‪ ٢‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Properties‬ﺧﺼﺎﺋﺺ(← ‪) Device Manager‬ﺇﺩﺍﺭﺓ ﺍﻷﺟﻬﺰﺓ(‪.
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‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﻮﻓﺮ ﻛﻞ ﻣﻦ ﻣﻮﻗﻊ ﺍﻟﺪﻋﻢ ‪ Dell Support‬ﺍﻟﺘﺎﺑﻊ ﻟﺸﺮﻛﺔ ‪ Dell‬ﻋﻠﻰ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ‬ ‫‪ support.dell.com‬ﻭﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪،‬‬ ‫ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﻣﻌﺘﻤﺪﺓ ﻷﺟﻬﺰﺓ ﻛﻤﺒﻴﻮﺗﺮ ™‪ .Dell‬ﺇﺫﺍ ﻗﻤﺖ ﺑﺘﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﻣﻦ ﻣﺼﺎﺩﺭ ﺃﺧﺮﻯ‪ ،‬ﻓﻘﺪ ﻻ‬ ‫ﻳﻌﻤﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.
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‫‪ ٢‬ﺍﺗﺒﻊ ﺍﻟﻤﻄﺎﻟﺒﺎﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻋﻨﺪ ﺑﺪء ﺗﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ﺗﺜﺒﻴﺖ ﻭﺳﺎﺋﻂ ‪Drivers and‬‬ ‫‪) Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻓﻲ ﻣﻌﻈﻢ ﺍﻟﺤﺎﻻﺕ ﻳﺒﺪﺃ ﺑﺮﻧﺎﻣﺞ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ‬ ‫ﺍﻟﻤﺴﺎﻋﺪﺓ( ﺗﻠﻘﺎﺋﻴﺎً‪ .‬ﺇﺫﺍ ﻟﻢ ﻳﺒﺪﺃ ﺍﻟﺘﺸﻐﻴﻞ ﺗﻠﻘﺎﺋ ًﻴًﺎ‪ ،‬ﻓﻘﻢ ﺑﻔﺘﺢ ‪ ،Windows Explorer‬ﻭﺍﻧﻘﺮ ﻓﻮﻕ ﺩﻟﻴﻞ‬ ‫ﻣﺤﺮﻙ ﺍﻟﻮﺳﺎﺋﻂ ﻟﻌﺮﺽ ﻣﺤﺘﻮﻳﺎﺕ ﺍﻟﻮﺳﺎﺋﻂ‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻓﻮﻕ ﻣﻠﻒ ‪.autorcd.
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‫‪ ٣‬ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻓﻮﻕ ﻧﻮﻉ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﻘﻮﻡ ﺑﺘﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ )ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ‪،‬‬ ‫‪) Audio‬ﺻﻮﺕ( ﺃﻭ ‪) Video‬ﻓﻴﺪﻳﻮ((‪.‬‬ ‫‪ ٤‬ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻓﻮﻕ ﺍﺳﻢ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﻘﻮﻡ ﺑﺘﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ‪.‬‬ ‫‪ ٥‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻋﻼﻣﺔ ﺍﻟﺘﺒﻮﻳﺐ ‪) Driver‬ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(← ‪) Update Driver‬ﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ(← ‪) Browse my computer for driver software‬ﺍﺳﺘﻌﺮﺍﺽ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺑﺤﺜﺎً ﻋﻦ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫‪ ٦‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Browse‬ﺍﺳﺘﻌﺮﺍﺽ( ﻭﺍﺳﺘﻌﺮﺽ ﺇﻟﻰ ﺍﻟﻤﻜﺎﻥ ﺍﻟﺬﻱ ﻗﻤﺖ ﺑﻨﺴﺦ ﻣﻠﻔﺎﺕ ﺑﺮﻧﺎﻣﺞ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ﻓﻴﻪ ﻣﺴﺒﻘﺎً‪.
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‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﻢ ﺑﺸﻜﻞ ﻣﻨﺘﻈﻢ ﺑﻌﻤﻞ ﻧﺴﺦ ﺍﺣﺘﻴﺎﻃﻴﺔ ﻣﻦ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ‪ .‬ﻓﺨﺎﺻﻴﺔ ‪System Restore‬‬ ‫)ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ( ﻻ ﺗﺮﺍﻗﺐ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ ﻭﻻ ﺗﻘﻮﻡ ﺑﺎﺳﺘﻌﺎﺩﺗﻬﺎ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﻤﺖ ﻛﺘﺎﺑﺔ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻤﺴﺘﻨﺪ ﻟﻠﻌﺮﺽ ﺍﻻﻓﺘﺮﺍﺿﻲ ﻓﻲ ‪،Windows‬‬ ‫ﻟﺬﻟﻚ ﻗﺪ ﻻ ﺗﻨﻄﺒﻖ ﺇﺫﺍ ﻗﻤﺖ ﺑﻀﺒﻂ ﻛﻤﺒﻴﻮﺗﺮ ™‪ Dell‬ﻋﻠﻰ ﻋﺮﺽ ‪Windows Classic‬‬ ‫)‪ Windows‬ﺍﻟﻜﻼﺳﻴﻜﻲ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﻢ ﺑﺈﻋﺪﺍﺩ ﺟﻬﺎﺯ ﻛﻤﺒﻴﻮﺗﺮ ™‪ Dell‬ﻋﻠﻰ ﻋﺮﺽ ‪ Windows Classic‬ﺍﻟﻜﻼﺳﻴﻜﻲ‪.‬‬ ‫ﺑﺪء ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‬ ‫‪:Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫‪.
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‫‪:Windows Vista‬‬ ‫‪.‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫‪ ٢‬ﻓﻲ ﻣﺮﺑﻊ ‪) Start Search‬ﺑﺪء ﺍﻟﺒﺤﺚ(‪ ،‬ﺍﻛﺘﺐ ‪ System Restore‬ﻭﺍﺿﻐﻂ‬ ‫ﻋﻠﻰ >‪.
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‫ﺑﺮﻧﺎﻣﺞ ‪ Dell Factory Image Restore‬ﻓﻲ ‪Windows Vista‬‬ ‫‪ ١‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﻋﻨﺪ ﻇﻬﻮﺭ ﺷﻌﺎﺭ ‪ ،Dell‬ﺍﺿﻐﻂ >‪
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‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﺒﻞ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺘﺜﺒﻴﺖ‪ ،‬ﻗﻢ ﺑﻌﻤﻞ ﻧﺴﺦ ﺍﺣﺘﻴﺎﻃﻴﺔ ﻟﺠﻤﻴﻊ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺼﻠﺐ ﺍﻷﺳﺎﺳﻲ‪ .‬ﻟﻠﻘﻴﺎﻡ ﺑﺎﻟﺘﻬﻴﺌﺔ ﺍﻟﺘﻘﻠﻴﺪﻳﺔ ﻟﻤﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ ،‬ﻳﺘﻢ ً‬ ‫ﺃﻭﻻ ﺍﻟﻜﺸﻒ ﻋﻦ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺼﻠﺐ ﺍﻷﺳﺎﺳﻲ ﺑﻮﺍﺳﻄﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻻﺳﺘﻌﺎﺩﺓ ﺗﺜﺒﻴﺖ ‪ ،Windows‬ﺗﺤﺘﺎﺝ ﺇﻟﻰ ﻭﺳﺎﺋﻂ ‪) Operating System‬ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ( ﻣﻦ ™‪Dell‬‬ ‫ﻭﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ( ﻣﻦ ‪.
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‫‪٦‬‬ ‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻟﻤﺰﺍﻳﺎ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﺍﺧﺘﻴﺎﺭﻳﺔ‪ ،‬ﻭﻗﺪ ﻻ ﻳﺘﻢ ﺷﺤﻨﻬﺎ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻭﻗﺪ ﻻ‬ ‫ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﻤﺰﺍﻳﺎ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﻓﻲ ﺑﻠﺪﺍﻥ ﻣﻌﻴﻨﺔ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺠﻮﺯ ﺷﺤﻦ ﻣﻌﻠﻮﻣﺎﺕ ﺇﺿﺎﻓﻴﺔ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﻤﻠﺼﻖ‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ(‪Express /‬‬ ‫‪) Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‬ ‫ﻳﻮﺟﺪ ‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( ﻭ‪Express‬‬ ‫‪) Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ( ﻋﻠﻰ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.
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‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﻤﻠﺼﻖ‬ ‫ﻭﺛﺎﺋﻖ ﺍﻷﻣﺎﻥ ﻭﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ ﻭﺍﻟﻀﻤﺎﻥ ﻭﺍﻟﺪﻋﻢ‬ ‫ﻗﺪ ﻻ ﻳﺘﻢ ﺷﺤﻦ ﻫﺬﺍ ﺍﻟﻨﻮﻉ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ‪ ،‬ﺭﺍﺟﻊ ‪Regulatory‬‬ ‫‪) Compliance Homepage‬ﺍﻟﺼﻔﺤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ‬ ‫ﻟﺴﻴﺎﺳﺔ ﺍﻻﻟﺘﺰﺍﻡ ﺑﺎﻟﻘﻮﺍﻧﻴﻦ( ﻋﻠﻰ ‪www.dell.com‬‬ ‫ﻋﻠﻰ ﺍﻟﻤﻮﻗﻊ ﺍﻟﺘﺎﻟﻲ‪:‬‬ ‫‪.www.dell.com/regulatory_compliance‬‬ ‫‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ(‬ ‫ﻳﻤﻜﻦ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ(‬ ‫ﺍﻟﺨﺎﺹ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻠﻰ ﻣﻮﻗﻊ ‪.support.dell.
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‫‪٧‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺇﺫﺍ ﺃﺭﺩﺕ ﺇﺯﺍﻟﺔ ﻏﻄﺎء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻓﻘﻢ ً‬ ‫ﺃﻭﻻ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﻛﺎﺑﻼﺕ ﺍﻟﻤﻮﺩﻡ ﻋﻦ ﻛﺎﻓﺔ ﻣﺂﺧﺬ‬ ‫ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ‪ .‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻳﻤﻜﻨﻚ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺨﻄﻮﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻟﺘﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻠﺔ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫‪ ١‬ﺭﺍﺟﻊ "ﺗﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٤٢‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﻭﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻤﺸﻜﻠﺔ ﺍﻟﺘﻲ ﻳﻮﺍﺟﻬﻬﺎ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻓﻲ ﺟﻤﻴﻊ ﺍﻟﺒﻠﺪﺍﻥ ﺧﺎﺭﺝ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ‪ .‬ﺍﺗﺼﻞ ﺑﻤﻨﺪﻭﺏ ‪Dell‬‬ ‫ﺍﻟﻤﺤﻠﻲ ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻮﺍﻓﺮ ﻫﺬﻩ ﺍﻟﺨﺪﻣﺎﺕ‪.‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‬ ‫ﺗﺘﻮﻓﺮ ﺧﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﻣﻦ ﺃﺟﻞ ﺍﻹﺟﺎﺑﺔ ﻋﻠﻰ ﺃﺳﺌﻠﺘﻚ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺄﺟﻬﺰﺓ ™‪ .Dell‬ﻳﺴﺘﺨﺪﻡ ﻓﺮﻳﻖ‬ ‫ﺍﻟﻌﻤﻞ ﻟﺪﻳﻨﺎ ﻧﻈﺎﻡ ﺗﺸﺨﻴﺺ ﻳﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺫﻟﻚ ﻟﺘﻘﺪﻳﻢ ﺇﺟﺎﺑﺎﺕ ﺳﺮﻳﻌﺔ ﻭﺩﻗﻴﻘﺔ‪.‬‬ ‫ﻟﻼﺗﺼﺎﻝ ﺑﺨﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﺭﺍﺟﻊ "ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٦٣‬ﺛﻢ ﺍﻧﻈﺮ ﻓﻲ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ‬ ‫ﺍﻟﺨﺎﺻﺔ ﺑﻤﻨﻄﻘﺘﻚ ﺃﻭ ﺍﻧﺘﻘﻞ ﺇﻟﻰ ﻣﻮﻗﻊ ‪.support.dell.
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‫•‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﺨﺪﻣﺔ ‪) Dell Support‬ﺩﻋﻢ ‪(Dell‬‬ ‫‪mobile_support@us.dell.com‬‬ ‫‪support@us.dell.com‬‬ ‫‪) la-techsupport@dell.com‬ﺩﻭﻝ ﺃﻣﺮﻳﻜﺎ ﺍﻟﻼﺗﻴﻨﻴﺔ ﻭﺍﻟﺒﺤﺮ ﺍﻟﻜﺎﺭﻳﺒﻲ ﻓﻘﻂ(‬ ‫‪) apsupport@dell.com‬ﺩﻭﻝ ﺃﺳﻴﺎ‪/‬ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﺉ ﻓﻘﻂ(‬ ‫•‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﻘﺴﻢ ﺍﻟﺘﺴﻮﻳﻖ ﻭﺍﻟﻤﺒﻴﻌﺎﺕ ﻟﺪﻯ ‪Dell‬‬ ‫‪) apmarketing@dell.com‬ﺩﻭﻝ ﺃﺳﻴﺎ‪/‬ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﺉ ﻓﻘﻂ(‬ ‫‪) sales_canada@dell.com‬ﻛﻨﺪﺍ ﻓﻘﻂ(‬ ‫•‬ ‫ﺑﺮﻭﺗﻮﻛﻮﻝ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ )‪ (FTP‬ﺑﺪﻭﻥ ﺍﺳﻢ ﺩﺧﻮﻝ‬ ‫‪ftp.dell.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‬ ‫ﺇﺫﺍ ﻛﻨﺖ ﻓﻲ ﺣﺎﺟﺔ ﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻟﻤﻨﺘﺠﺎﺕ ﺍﻹﺿﺎﻓﻴﺔ ﺍﻟﻤﺘﺎﺣﺔ ﻣﻦ ‪ ،Dell‬ﺃﻭ ﺇﺫﺍ ﻛﻨﺖ ﺗﺮﻏﺐ ﻓﻲ‬ ‫ﺗﻘﺪﻳﻢ ﻃﻠﺒﻴﺔ‪ّ ،‬‬ ‫ﺗﻔﻀﻞ ﺑﺰﻳﺎﺭﺓ ﻣﻮﻗﻊ ‪ Dell‬ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ ‪ .www.dell.com‬ﻟﻼﻃﻼﻉ ﻋﻠﻰ ﺭﻗﻢ‬ ‫ﺍﻟﻬﺎﺗﻒ ﺍﻟﺬﻱ ﻳﻤﻜﻨﻚ ﺍﻻﺗﺼﺎﻝ ﺑﻪ ﻣﻦ ﻣﻨﻄﻘﺘﻚ ﺃﻭ ﻟﻠﺘﺤﺪﺙ ﺇﻟﻰ ﺃﺣﺪ ﻣﺘﺨﺼﺼﻲ ﺍﻟﻤﺒﻴﻌﺎﺕ‪ ،‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ‬ ‫ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺠﺐ ﺃﻥ ﻳﻜﻮﻥ ‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ( ﻓﻲ ﻣﺘﻨﺎﻭﻝ ﻳﺪﻙ ﻋﻨﺪﻣﺎ‬ ‫ﺗﻘﻮﻡ ﺑﺎﻻﺗﺼﺎﻝ‪ .‬ﻳﺴﺎﻋﺪ ﻫﺬﺍ ﺍﻟﺮﻣﺰ ﺍﻟﻨﻈﺎﻡ ﺍﻟﻬﺎﺗﻔﻲ ﻟﺨﺪﻣﺔ ﺍﻟﺪﻋﻢ ﺍﻵﻟﻲ ﻣﻦ ‪ Dell‬ﻋﻠﻰ ﺗﻮﺟﻴﻪ ﻣﻜﺎﻟﻤﺘﻚ ﺑﺸﻜﻞ‬ ‫ﺃﻛﺜﺮ ﻓﻌﺎﻟﻴﺔ‪ .‬ﻗﺪ ﺗﺘﻢ ﻣﻄﺎﻟﺒﺘﻚ ﺃﻳﻀﺎً ﺑﺈﺩﺧﺎﻝ ‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( )ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﺍﻟﺠﺰء ﺍﻟﺨﻠﻔﻲ ﺃﻭ‬ ‫ﺍﻟﺴﻔﻠﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫ﺗﺬﻛﺮ ﺃﻥ ﺗﻘﻮﻡ ﺑﺎﺳﺘﻜﻤﺎﻝ ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ )ﺭﺍﺟﻊ "ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ‬ ‫ﺍﻻﺳﻢ‪:‬‬ ‫ﺍﻟﺘﺎﺭﻳﺦ‪:‬‬ ‫ﺍﻟﻌﻨﻮﺍﻥ‪:‬‬ ‫ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ‪:‬‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( )ﺍﻟﺮﻣﺰ ﺍﻟﺸﺮﻳﻄﻲ ﺍﻟﻤﻮﺟﻮﺩ ﻋﻠﻰ ﺍﻟﺠﺰء ﺍﻟﺨﻠﻔﻲ ﺃﻭ ﺍﻟﺴﻔﻠﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪:‬‬ ‫‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‪:‬‬ ‫‪) Return Material Authorization Number‬ﺭﻗﻢ ﺗﺨﻮﻳﻞ ﺍﻟﻤﻮﺍﺩ ﺍﻟﻤﺮﺗﺠﻌﺔ( )ﺇﺫﺍ ﻣﺎ ﺗﻢ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻴﻪ‬ ‫ﻣﻦ ﻓﻨﻲ ﺩﻋﻢ ‪:(Dell‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺇﺻﺪﺍﺭﻩ‪:‬‬ ‫ﺍﻷﺟﻬﺰﺓ‪:‬‬ ‫ﺑﻄﺎﻗﺎﺕ ﺍﻟﺘﻤﺪﻳﺪ‪:‬‬ ‫ﻫﻞ ﺃﻧﺖ ﻣﺘﺼﻞ ﺑﺸﺒﻜﺔ؟ ﻧﻌﻢ ﻻ‬ ‫ﺍﻟﺸﺒﻜﺔ ﻭﺍﻹﺻﺪﺍﺭ ﻭﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ‪:‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻹﺻﺪﺍﺭﺍﺕ‪:‬‬ ‫ً‬ ‫ﻣﺘﺼﻼ‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍ
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‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪Dell‬‬ ‫ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻌﻤﻼء ﻓﻲ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﺍﻷﻣﺮﻳﻜﻴﺔ‪ ،‬ﻳﺮﺟﻰ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ ‪800-WWW-DELL‬‬ ‫)‪.(800-999-3355‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﻳﻜﻦ ﻟﺪﻳﻚ ﺍﺗﺼﺎﻝ ﻧﺸﻂ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﻓﻴﻤﻜﻨﻚ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ ﻓﺎﺗﻮﺭﺓ‬ ‫ﺍﻟﺸﺮﺍء ﺃﻭ ﺇﻳﺼﺎﻝ ﺍﻟﺸﺤﻦ ﺃﻭ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺃﻭ ﻛﺘﺎﻟﻮﺝ ﻣﻨﺘﺞ ‪.Dell‬‬ ‫ﺗﻮﻓﺮ ‪ Dell‬ﺍﻟﻌﺪﻳﺪ ﻣﻦ ﺧﻴﺎﺭﺍﺕ ﺍﻟﺨﺪﻣﺎﺕ ﻭﺍﻟﺪﻋﻢ ﺍﻟﻘﺎﺋﻤﺔ ﻋﻠﻰ ﺍﻟﻬﺎﺗﻒ ﻭﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﻭﺗﺨﺘﻠﻒ ﺣﺎﻟﺔ ﺍﻟﺘﻮﺍﻓﺮ‬ ‫ﻭﻓﻘﺎً ﻟﻠﺪﻭﻟﺔ ﻭﺍﻟﻤﻨﺘﺞ‪ ،‬ﻭﻗﺪ ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﻓﻲ ﻣﻨﻄﻘﺘﻚ‪ .
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‫‪٦٦‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬
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‫ﺍﻟﻔﻬﺮﺱ‬ ‫‪٤٠ ،Dell Diagnostics‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﻠﺒﻴﺎﻧﺎﺕ ﻣﻦ ‪٥٥ ،Dell‬‬ ‫ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪٤١ ،‬‬ ‫ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﻭﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٤١ ،‬‬ ‫‪Dell‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﻬﺎ ‪٦٥ ،٥٩‬‬ ‫ﺃﺩﺍﺓ ﺍﻟﺪﻋﻢ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٤٦ ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﻠﺒﻴﺎﻧﺎﺕ‪٥٤ ،‬‬ ‫ﺗﺤﺪﻳﺜﺎﺕ ﺍﻟﺒﺮﺍﻣﺞ‪٤٦ ،‬‬ ‫ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ‪٤٦ ،‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‪٦٠ ،‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﺗﺼﺎﻝ ﺍﻹﻧﺘﺮﻧﺖ‪١٧ ،‬‬ ‫ﺍﻟﻌﻮﺩﺓ ﺇﻟﻰ ﺇﺻﺪﺍﺭ ﺳﺎﺑﻖ ﻣﻦ ﺑﺮﻧﺎﻣﺞ ﺗﺸﻐﻴﻞ‬ ‫ﺍﻟﺠﻬﺎﺯ‪٥٠ ،‬‬ ‫ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ‪١٧ ،‬‬ ‫ﺃ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪٦٥ ،٥٩ Dell‬‬
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‫ﺇﻋﺎﺩﺓ ﺍﻟﺘﺜﺒﻴﺖ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٥٠ ،‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ‪٤٩ ،‬‬ ‫ﺇﻋﺪﺍﺩ‬ ‫ﺇﻧﺘﺮﻧﺖ‪١٦ ،‬‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪٣١ ،‬‬ ‫ﺍﻹﻧﺘﺮﻧﺖ‬ ‫ﺇﻋﺪﺍﺩ‪١٦ ،‬‬ ‫ﺏ‬ ‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪٥٧ ،‬‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‪٤٩ ،‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺘﻬﺎ ‪٥٠‬‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻴﻬﺎ‪٤٩ ،‬‬ ‫ﺍﻟﻌﻮﺩﺓ ﺇﻟﻰ ﺇﺻﺪﺍﺭ ﺳﺎﺑﻖ‪٥٠ ،‬‬ ‫ﻭﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٥٧ ،‬‬ ‫ﺑﺮﺍﻣﺞ‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‪٤٦-٤٥ ،‬‬ ‫ﺇﻋﺎﺩﺓ ﺍﻟﺘﺜﺒﻴﺖ‪٤٩ ،‬‬ ‫ﺗﺤﺪﻳﺜﺎﺕ‪٤٦ ،‬‬ ‫ﻣﺸﻜﻼﺕ‪٤٥ ،‬‬ ‫ﺗﻮﺻﻴﻞ‬ ‫ﺃﺟﻬﺰﺓ ‪١٤ ،IEEE 1394‬‬ ‫ﺃﺟﻬﺰﺓ ‪١٤ ،USB‬‬ ‫ﻛﺎﺑﻞ ﺍﻟﺸﺒﻜﺔ‪١٤ ،‬‬ ‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ‪١٣ ،‬‬ ‫ﺩ‬
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‫ﻙ‬ ‫ﻭ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻣﻮﺍﺻﻔﺎﺕ‪٢١ ،‬‬ ‫ﺍﻟﻮﺛﺎﺋﻖ‪٥٧ ،‬‬ ‫ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ‪٥٨ ،‬‬ ‫ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪٥٨ ،Dell‬‬ ‫ﻡ‬ ‫ﻭﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ‬ ‫ﺍﻟﻤﺴﺎﻋﺪﺓ‪٥٧ ،٥٠ ،‬‬ ‫‪٤٠ ،Dell Diagnostics‬‬ ‫ﺍﻟﻤﺸﻜﻼﺕ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺇﻟﻰ ﺍﻟﺤﺎﻟﺔ ﺍﻟﺴﺎﺑﻘﺔ‪٥٢ ،‬‬ ‫ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ‪١٧ ،‬‬ ‫ﺍﻟﻤﻌﺎﻟﺠﺎﺕ‬ ‫ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ‪٤٥ ،‬‬ ‫ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ‪١٧ ،‬‬ ‫ﻭﺳﺎﺋﻂ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٥٧ ،‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪٥٧ ،‬‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻬﻨﺪﺳﺔ ﺍﻟﺒﺸﺮﻳﺔ‪٥٨ ،‬‬ ‫ﻣﻔﺘﺎﺡ ﻣﻨﺘﺞ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪٥٨ ،‬‬ ‫ﻣﻠﺼﻖ ﺗﺮﺧﻴﺺ ‪٥٨ ،Windows‬‬ ‫ﻣﻮﺍﺻﻔﺎﺕ‪٢١
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‫‪٧٠‬‬ ‫ﺍﻟﻔﻬﺮﺱ‬