Service manual

Running the Dell Diagnostics: Dell Latitude CP
Running the Dell Diagnostics: Dell™ Latitiude™ CP
Overview Features of the Dell
Diagnostics
When to Use
the Dell
Diagnostics
Before
You Start
Testing
Starting the Dell
Diagnostics
How to Use the
Dell Diagnostics
Confirming the
System
Configuration
Information
How to Use the
Menu
Main
Menu
Options
Tests in the Dell
Diagnostics
Error Messages RAM Test Group System Set
Test Group
Video Test
Group
Keyboard Test
Group
Mouse Test Diskette Drives
Test Group
Hard-Disk
Drives (Non-
SCSI) Test
Group
IDE CD
ROM
Drives
Test Group
Serial/Infrared
Ports Test
Group
Parallel Ports
Test Group
SCSI Devices Test
Group
Network
Interface Test
Group
Audio Test
Group
Other Test
Group
Overview
Unlike many diagnostic programs, the Dell Diagnostics helps you check the computer's
hardware without any additional equipment and without destroying any data. By using the Dell
Diagnostics, you can have confidence in the computer's operation. If you find a problem you
cannot solve by yourself, the diagnostic tests can provide you with important information you
will need when talking to Dell's service and support personnel.
CAUTION: Use the Dell Diagnostics to test only your Dell computer. Using this
program with other computers may cause incorrect computer responses or
result in misleading error messages.
NOTE: If the computer does not boot, call Dell for technical assistance. See Getting
Help, for instructions.
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