Service manual

Troubleshooting Your Computer: Dell Latitude CP
Yes. Go to step 5.
No. Load the driver and return to step 1 to begin this procedure again. (To load the
driver, use the program diskette sets you made when you first received your Dell
computer.)
5. Attach the diskette drive to the parallel port. Insert a bootable diskette, and reboot the
computer.
6. Check drive D in the Windows 95 Explorer. Are the root directory contents for drive D
displayed?
Yes. The problem is resolved.
No. Go to step 7.
7. Insert your Dell Diagnostics diskette into the diskette drive, and reboot the computer.
then run the IDE CD ROM Drives test group. Does your CD-ROM drive pass all the
tests?
Yes. Return to step 1, and perform this troubleshooting procedure again. If you continue
to experience trouble, call Dell for technical assistance. (See Getting Help, for
instructions.)
No. Go to step 8.
8. Call Dell for technical assistance.
See
Getting Help for instructions.
Troubleshooting the Hard-Disk Drive
During POST, the computer checks the hard-disk drive, comparing its characteristics with the
system configuration information. (The hard-disk drive/CD-ROM drive access indicator blinks
as the computer performs this check.) If a failure occurs with the drive, make a copy of the
Diagnostics checklist found in Getting Help and fill it out as you complete the following
procedure.
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