Service manual
Troubleshooting Your Computer: Dell Latitude CP
During the power-on self-test (POST), the computer checks the diskette drive, comparing its
characteristics with the system configuration information. (The diskette-drive access indicator
blinks as the computer performs this check.)
If a failure occurs with the drive, make a copy of the Diagnostics Checklist found in Getting
Help and fill it out as you complete the following procedure.
1. Reboot the computer. Does the access indicator blink during the boot routine (or does
the activity indicator light up on the external diskette drive)?
Yes. Go to step 3.
No. Go to step 2.
2. Remove and reinsert the diskette drive (or disconnect and reconnect the drive if used
externally). reboot the computer. Does the drive access indicator blink during the boot
routine?
Yes. Go to step 3.
No. Go to step 6.
3. Does the computer display a drive error message?
Yes. See
Table 3-2 for an explanation of the message, and then go to step 4.
No. Go to step 6.
4. Insert a bootable 1.44-MB diskette into the drive, and reboot the computer.
5. Does the drive access indicator blink during the boot routine, and does the drive boot
the operating system?
Yes. The diskette drive problem has probably been resolved. If you continue to
experience trouble, call Dell for technical assistance. (See
Getting Help, for instructions.)
No. Go to step 6.
6. Call Dell for technical assistance.
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