Service manual

Troubleshooting Your Computer: Dell Latitude CP
To determine if there is any power to the computer, make a copy of the Diagnostics Checklist
found in Getting Help, and fill it out as you complete the following procedure.
1. Turn on the computer. Does the green power indicator light up?
Yes. Continue to step 2.
No. Go to step 3.
2. Save all your work, exit any open application programs, Turn off the computer,
disconnect the AC adapter, and remove any installed batteries. Then reinstall the
batteries, reconnect the AC adapter, and turn on the computer. Does the green power
indicator turn on?
Yes. Go to step 6.
No. Continue to step 3.
3. Turn off the computer. Then press the power button. Does the power indicator light up?
Yes. Your computer is receiving power. Continue to step 4.
No. Your computer is not receiving power. Go to step 5.
4. Does the computer boot successfully?
Yes. The problem is resolved.
No. Go to step 6.
5. Reseat the batteries, and check the AC adapter connection. Do the indicators light up?
Yes. The problem is resolved.
No. If the computer is powered by the AC adapter, see
Total Power Failure When using
the AC Adapter. If the computer is powered by a battery, see Total Power Failure When
Using the Battery.
6. Call Dell for technical assistance.
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