Service manual

Troubleshooting Your Computer: Dell Latitude CP
4. Ground yourself by touching the unpainted metal surface of the I/O panel.
5. Remove the options cover from the bottom of the computer. Remove any memory
modules from their sockets on the system board.
To remove a memory module, carefully spread apart the inner metal tabs of the memory
module socket just far enough for the memory module to disengage from the socket (the
module should pop up slightly). Then lift the memory module way from the socket.
6. Open the display, and place the computer across two books or similar props to let air
circulate all around it. Let the computer dry for at least 24 hours.
Place the computer in a dry area at room temperature. Do not use artificial means to
speed up the drying process.
WARNING: Before continuing with the remainder of this procedure, verify
that the computer is thoroughly dry.
7. Ground yourself again by touching the unpainted metal surface of the I/O panel.
8. Reinstall the memory modules into their sockets on the system board. Then replace the
options cover on the bottom of the computer.
To reinstall a memory module, align the memory module's edge connector with the slot
in the center of the memory module socket. Press the memory module's edge connector
firmly into the socket. Pivot the memory module down until it clicks into place. If you do
not hear a sharp click, remove the memory module and reinstall it.
NOTE: Memory modules are keyed, or designed, to fit into their sockets in only one
direction. The sockets on the system board are notched so that the memory module
can be firmly seated only one way.
9. Reinstall the diskette drive, hard-disk drive, or PC Cards that you removed in step 3.
10. Replace any batteries you removed in step 2.
11. Reconnect your computer and peripherals to AC power, and turn them on.
12. Does the computer work properly?
Yes. The problem is resolved.
No. If the computer is able to boot, run the Dell Diagnostics to identify computer
damage. (See
Running the Dell Diagnostics, for instructions.) If the computer is unable
to boot, see
Troubleshooting a Power Failure. if you cannot identify the damaged
component(s), call Dell for technical assistance. (For instructions, see
Getting Help.)
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