Service manual
Troubleshooting Your Computer: Dell Latitude CP
Troubleshooting a Wet Computer or Troubleshooting a Damaged Computer.
No. Continue to step 2.
● Perform the steps in the next subsection, Checking Connections.
Is the problem resolved?
Yes. A connection to your computer was loose. You have fixed the problem.
No. Continue to step 3.
● Perform the steps in Look and Listen.
Did your computer complete the start-up (boot) routine?
NOTE: The boot routine is the operating system's attempt to load its files into memory from
the boot-up sector on the hard-disk drive or bootable diskette. It is normal for the computer's
keyboard indicators to flash briefly during the boot routine.
Yes. Continue to step 4.
No. Call Dell for technical assistance. (See Getting Help, for instructions.)
● Did you receive a system message or flash code?
Yes. Go to
Messages and Codes.
No. Continue to step 5.
● Verify, and correct if necessary, the System Setup settings as explained in Using the
System Setup Program."
Is the problem resolved?
Yes. The system configuration information was incorrect. You have fixed the problem.
No. Continue to step 6.
file:///I|/SERVICE%20MANUALS/DELL%20MANUA...20REF%20AND%20TROUBLESHOOTING/TROUBLE.HTM (2 of 45)6/21/2004 1:38:41 AM