Service manual

Warranties and Return Policy: Dell Latitude CP
your online System User's Guide) to receive a Credit Return Authorization Number. You must
ship the products to Dell in their original packaging, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment. You may return software for
refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened.
Returned products must be in as-new condition, and all of the manuals, diskette(s), CD(s),
power cables, and other items included with a product must be returned with it.
This "Total Satisfaction" Return Policy does not apply to DellWare products, which may be
returned under DellWare's then-current return policy.
file:///I|/SERVICE%20MANUALS/DELL%20MANUA...%20REF%20AND%20TROUBLESHOOTING/POLICY.HTM (4 of 4)6/21/2004 1:38:54 AM