Service manual
Warranties and Return Policy: Dell Latitude CP
required, Dell will issue a Return Material Authorization Number. You must ship the products
back to Dell in their original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or
replacement products to you freight prepaid if you use an address in the continental U.S. or
Canada, where applicable. Shipments to other locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk drive
(s) and any other storage device(s) in the product(s). Remove any removable media,
such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost data or
software.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts
made by various manufacturers in performing warranty repairs and building replacement
products. If Dell repairs or replaces a product, its warranty term is not extended.
Coverage During Years Two and Three
During the second and third years of this limited warranty, Dell will provide, on an exchange
basis and subject to Dell's Exchange Policy in effect on the date of the exchange, replacement
parts for the Dell hardware product(s) covered under this limited warranty when a part requires
replacement. You must report each instance of hardware failure to Dell's Customer Technical
Support in advance to obtain Dell's concurrence that a part should be replaced and to have
Dell ship the replacement part. Dell will ship parts and prepay the shipping costs if you use an
address in the continental U.S. or Canada, where applicable. Shipments to other locations will
be made freight collect. Dell will include a prepaid shipping container with each replacement
part for your use in returning the replaced part to Dell. Replacement parts are new or
reconditioned. Dell may provide replacement parts made by various manufacturers when
supplying parts to you. The warranty term for a replacement part is the remainder of the limited
warranty term.
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process
for returning replaced parts, and your obligation to pay for replacement parts if you do not
return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on
the date of the exchange.
You accept full responsibility for your software and data. Dell is not required to advise or
remind you of appropriate backup and other procedures.
General
DELL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED IN THIS
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