Service manual

Warranties and Return Policy: Dell Latitude CP
Warranties and Return Policy: Dell™ Latitiude™ CP
Overview Limited Three-Year Warranty (U.
S. and Canada Only)
"Total Satisfaction" Return Policy (U.S. and
Canada Only)
Overview
Limited Three-Year Warranty (U.S. and Canada Only)
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and
components that are new or equivalent to new in accordance with industry-standard practices.
Dell warrants that the hardware products it manufactures will be free from defects in materials
and workmanship. The warranty term is three years beginning on the date of invoice, as
described in the following text.
Damage due to shipping the products to you is covered under this warranty. Otherwise, this
warranty does not cover damage due to external causes, including accident, abuse, misuse,
problems with electrical power, servicing not authorized by Dell, usage not in accordance with
product instructions, failure to perform required preventive maintenance, and problems caused
by use of parts and components not supplied by Dell.
This warranty does not cover any items that are in one or more of the following categories:
software; external devices (except as specifically noted); accessories or parts added to a Dell
system after the system is shipped from Dell; accessories or parts added to a Dell system
through Dell's system integration department; accessories or parts that are not installed in the
Dell factory; or DellWare
SM
products. Monitors, keyboards, and mice that are Dell-branded or
that are included on Dell's standard price list are covered under this warranty; all other
monitors, keyboards, and mice (including those sold through the DellWare program) are not
covered. Batteries for portable computers are covered only during the initial one-year period of
this warranty.
Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace products
covered under this limited warranty that are returned to Dell's facility. To request warranty
service, you must call Dell's Customer Technical Support within the warranty period. Refer to
Getting Help, or to the section titled "Contacting Dell" in your online System User's Guide to
find the appropriate telephone number for obtaining customer assistance. If warranty service is
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