Service manual

Getting Help: Dell Latitude CP
Dell provides a number of tools to assist you. Table 5-1 lists subjects you may want
information about, tasks you may want to perform, and the tool(s) you can use for help. Each
tool is described later in this section.
Table 5-1. Help Tools
Subject or Task Tool
BIOS revisions TechConnect BBS
Frequently asked questions Dell Q&A, AutoTech service
Information about Dell, its products, and its
service and support policies
TechFax service, TechConnect BBS, World
Wide Web on the Internet
Installation instructions Online System User's Guide, Reference
and Troubleshooting Guide, technical
support service, AutoTech service
Interrupt maps TechFax service
Ordering parts Technical support service, TechConnect
BBS
Software update information TechFax service
System board layouts TechFax service, system documentation
Technical notes on system compatibility and
revisions
TechFax service
Technical training class information TechFax service
Technical specifications TechFax service, online System User's
Guide, Reference and Troubleshooting
Guide
Troubleshooting, step-by-step instructions Reference and Troubleshooting Guide, Dell
Diagnostics program, AutoTech service
Unresolved problems requiring assistance
from a Dell technician
Technical support service, TechConnect
BBS
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary
in the online System User's Guide.
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