Service manual

Getting Help: Dell Latitude CP
Getting Help: Dell™ Latitude™ CP
Overview Technical Assistance Help Tools Problems With Your
Order
Product Information Returning Items for
Warranty
Repair or Credit
Before You Call Dell Contact Numbers
Overview
This chapter describes the tools Dell provides to help you when you have a problem with your
computer. It also tells you when and how to call Dell Computer Corporation for technical or
customer assistance in the following situations:
● If you have a technical problem, read Technical Assistance.
● If you are looking for information about a specific subject or about Dell's services, read
Help Tools.
● If you have a problem with your order, read Problems With Your Order.
● If you need to return an item for warranty repair or credit, read Returning Items for
Warranty Repair or Credit.
● If you would like to place an order or need information about additional products
available from Dell, call Dell at the appropriate telephone number listed in
Dell Contact
Numbers.
Technical Assistance
If you need assistance with a technical problem, perform the following steps:
1. Review the Dell Q&A.
Look for the Dell Q&A icon in the Dell Accessories folder in the Windows 95 operating
system.
2. Review the remaining documentation that accompanied your Dell computer.
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