Reference Guide

Chapter 1: Installation overview.................................................................................................... 4
Chapter 2: Introduction.................................................................................................................5
Chapter 3: Order of reinstallation..................................................................................................6
Chapter 4: Order of reinstallation..................................................................................................7
Chapter 5: Updating or resetting the BIOS....................................................................................8
Flashing the BIOS................................................................................................................................................................ 8
Clearing CMOS settings.....................................................................................................................................................8
Trusted Platform Module (TPM) security..................................................................................................................... 8
Chapter 6: Reinstalling the operating system................................................................................ 9
Chapter 7: Reinstalling drivers and applications...........................................................................10
Displaying drivers and applications on your computer.............................................................................................. 10
Chapter 8: Reinstallation sequence for drivers and applications................................................... 11
Intel chipset device software...........................................................................................................................................11
Downloading and installing the chipset driver........................................................................................................11
Critical Microsoft Quick Fix Engineering (QFE) updates.......................................................................................... 11
Media-card reader driver.................................................................................................................................................. 11
Downloading and installing the media-card reader driver.................................................................................. 12
Intel Rapid Storage Technology (IRST)........................................................................................................................12
Downloading and installing the IRST driver........................................................................................................... 12
Graphics............................................................................................................................................................................... 12
Downloading and installing the Dell graphics driver.............................................................................................12
Audio..................................................................................................................................................................................... 13
Downloading and installing the Dell audio driver...................................................................................................13
Dell ControlVault3 Driver Firmware............................................................................................................................... 13
Downloading and installing the Dell ControlVault3 driver and firmware.........................................................13
Dell Power Manager Service........................................................................................................................................... 13
Downloading and installing the DPM....................................................................................................................... 14
Wireless Local Network (WLAN) drivers and applications...................................................................................... 14
Downloading and installing the Wi-Fi driver...........................................................................................................14
Dell Docking Station WD19/WD19DC............................................................................................................................14
Dell Thunderbolt Dock WD19TB..................................................................................................................................... 15
Chapter 9: .NET Framework.........................................................................................................16
Chapter 10: Getting help and contacting Dell............................................................................... 17
Contents
Contents 3