Personal Computer User Manual
Table Of Contents
- Contents
- Finding Information
- Setting Up and Using Your Computer
- Front View of the Computer
- Back View of the Computer
- Installing Your Computer in an Enclosure
- Setting Up a Printer
- Playing CDs and DVDs
- Copying CDs and DVDs
- Using a Media Card Reader (Optional)
- Connecting Two Monitors
- Power Management Options in Windows XP
- Power Management Options in Windows Vista
- Enabling SpeedStep™ Technology
- About RAID Configurations
- Transferring Information to a New Computer
- Setting Up a Home and Office Network
- Connecting to the Internet
- Solving Problems
- Troubleshooting Tips
- Battery Problems
- Drive Problems
- E-Mail, Modem, and Internet Problems
- Error Messages
- Keyboard Problems
- Lockups and Software Problems
- Media Card Reader Problems
- Memory Problems
- Mouse Problems
- Network Problems
- Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Video and Monitor Problems
- Troubleshooting Tools
- Removing and Installing Parts
- Appendix
- Glossary
- Index
82 Troubleshooting Tools
System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT
CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE
THIS CHECKPOINT AND CONTACT DELL TECHNICAL SUPPORT — The computer
failed to complete the boot routine three consecutive times for the same error. See
"Contacting Dell" on page 183 for assistance.
CMOS CHECKSUM ERROR — Possible motherboard failure or RTC battery low.
Replace battery (see "Replacing the Battery" on page 143). See "Contacting Dell"
on page 183 for assistance.
CPU FAN FAILURE — CPU fan failure. Replace CPU fan. See "Processor" on
page 152.
DISKETTE DRIVE 0 SEEK FAILURE — A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections. See "Contacting Dell" on page 183 for assistance.
DISKETTE READ FAILURE — The floppy disk may be defective or a cable may be
loose. Replace floppy disk and check for loose cable connection.
HARD-DISK DRIVE FAILURE — Possible hard disk drive failure during HDD POST.
Check cables or swap hard disks. See "Contacting Dell" on page 183 for assistance.
HARD-DISK DRIVE READ FAILURE — Possible HDD failure during HDD boot test.
See "Contacting Dell" on page 183 for assistance.
KEYBOARD FAILURE — Keyboard failure or keyboard cable may be loose.
See"Keyboard Problems" on page 64.