Personal Computer User Manual
Table Of Contents
- Contents
- Finding Information
- Setting Up and Using Your Computer
- Front View of the Computer
- Back View of the Computer
- Installing Your Computer in an Enclosure
- Setting Up a Printer
- Playing CDs and DVDs
- Copying CDs and DVDs
- Using a Media Card Reader (Optional)
- Connecting Two Monitors
- Power Management Options in Windows XP
- Power Management Options in Windows Vista
- Enabling SpeedStep™ Technology
- About RAID Configurations
- Transferring Information to a New Computer
- Setting Up a Home and Office Network
- Connecting to the Internet
- Solving Problems
- Troubleshooting Tips
- Battery Problems
- Drive Problems
- E-Mail, Modem, and Internet Problems
- Error Messages
- Keyboard Problems
- Lockups and Software Problems
- Media Card Reader Problems
- Memory Problems
- Mouse Problems
- Network Problems
- Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Video and Monitor Problems
- Troubleshooting Tools
- Removing and Installing Parts
- Appendix
- Glossary
- Index
Solving Problems 77
Video and Monitor Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: See the monitor documentation for troubleshooting procedures.
If the screen is blank
ENSURE THAT THE CORRECT AUDIO SOLUTION IS ENABLED IN THE BIOS SETUP
PROGRAM — See "System Setup" on page 170.
CHECK THE MONITOR CABLE CONNECTION —
• Ensure that the graphics cable is connected as shown on the setup diagram for
your computer.
If an optional video card is installed, check that the monitor cable is connected to
the card, rather than the video connector on the system board.
• If you are using a graphics extension cable and removing the cable solves the
problem, the cable is defective.
• Swap the computer and monitor power cables to determine whether the power
cable is defective.
• Check the connector for bent or broken pins. (It is normal for monitor cable
connectors to have missing pins.)
CHECK THE MONITOR POWER LIGHT — If the power light is off, firmly press the
button to ensure that the monitor is turned on. If the power light is lit or blinking,
the monitor has power. If the power light is blinking, press a key on the keyboard or
move the mouse.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
CHECK THE DIAGNOSTIC LIGHTS — See "Power Lights" on page 79.