Personal Computer User Manual
Table Of Contents
- Contents
- Finding Information
- Setting Up and Using Your Computer
- Front View of the Computer
- Back View of the Computer
- Installing Your Computer in an Enclosure
- Setting Up a Printer
- Playing CDs and DVDs
- Copying CDs and DVDs
- Using a Media Card Reader (Optional)
- Connecting Two Monitors
- Power Management Options in Windows XP
- Power Management Options in Windows Vista
- Enabling SpeedStep™ Technology
- About RAID Configurations
- Transferring Information to a New Computer
- Setting Up a Home and Office Network
- Connecting to the Internet
- Solving Problems
- Troubleshooting Tips
- Battery Problems
- Drive Problems
- E-Mail, Modem, and Internet Problems
- Error Messages
- Keyboard Problems
- Lockups and Software Problems
- Media Card Reader Problems
- Memory Problems
- Mouse Problems
- Network Problems
- Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Video and Monitor Problems
- Troubleshooting Tools
- Removing and Installing Parts
- Appendix
- Glossary
- Index
Solving Problems 67
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed on your
computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS,
OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR
COMPUTER THROUGH THE START MENU