Personal Computer User Manual

60 Solving Problems
Hard drive problems
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
RUN CHECK DISK —
Windows XP
1 Click Start and click My Computer .
2 Right-click Local Disk C: .
3 Click Properties → Tools → Check Now .
4 Click Scan for and attempt recovery of bad sectors and click Start .
Windows Vista
1 Click Start and click Computer .
2 Right-click Local Disk C: .
3 Click Properties → Tools → Check Now .
The
User Account Control window may appear. If you are an administrator on the
computer, click
Continue ; otherwise, contact your administrator to continue the
desired action.
4 Follow the instructions on the screen.
NOTE: You must be logged in with Administrator privileges to perform this procedure.
CHECK THE MICROSOFT OUTLOOK
®
EXPRESS SECURITY SETTINGS — If you
cannot open your e-mail attachments:
1 In Outlook Express, click Tools → Options → Security .
2 Click Do not allow attachments to remove the checkmark.