Dell™ Inspiron™ 2000 System Reference Conventions Technical Overview Using the Computer Installing Drivers Technical Specifications System Setup Error Messages and IRQ Assignments Passwords and Security Ports and Connectors Power Sources Power Management Removing and Replacing Parts Information in this document is subject to change without notice. © 1999 Dell Computer Corporation. All rights reserved.
Back to Contents Page Power Management: Dell™ Inspiron™ 2000 System Reference Experimenting With Power Conservation Standby Mode Using Key Combinations Suspend-to-Disk (Hibernate) Mode Closing the Display Power Management Properties for Windows 98 Suspend Mode Power Management Properties for Windows NT Experimenting With Power Conservation In general, the lower the value you set for each power conservation feature, the longer thebattery's charge lasts.
Suspend Mode If your computer is running the Microsoft Windows NT® operating system, suspend mode stops almost all computer activity, but leaves the computer ready to resume operations immediately in about 20 to 30 seconds. Use suspend mode whenever you leave the computer unattended. NOTICE: Windows NT saves data to random-access memory (RAM), not to your hard-disk drive, before entering suspend mode.
To access the Power Management Properties window and set the power management features, perform the following steps: 1. Click the Start button, point to Settings, and click Control Panel. 2. Double-click the Power Management Properties icon.
Back to Contents Page Conventions: Dell™ Inspiron™ 2000 System Reference Notational Conventions Typographical Conventions Notational Conventions The following subsections list notational conventions used in this document. Notes, Notices, and Cautions Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
l Variables are symbols for which you substitute a value. They are presented in italics.
Back to Contents Page Installing Drivers: Dell™ Inspiron™ 2000 System Reference All of your computer’s drivers for Dell-installed devices are operative when you receive the computer. No further installation or configuration is needed. However, if you ever need to reinstall any of these drivers, the driver files are provided on the System Software CD. Often device problems can be corrected by reinstalling the appropriate drivers.
Back to Contents Page Error Messages and IRQ Assignments: Dell™ Inspiron™ 2000 System Reference Error Messages IRQ Assignments Error Messages Your application programs, operating system, and the computer itself can identify problems and alert you to them. When this occurs, a message may appear on the computer's display or on an external monitor (if one is attached). If an error message appears on the display or external monitor, make a note of the message.
0270:Real time clock error The CMOS battery that supports data stored in NVRAM may be dead. 0231:Shadow RAM failed at offset: nnnn Shadow RAM failed at address nnnn. Call Dell for technical assistance. 0210:Stuck Key If the built-in keyboard is being used, it may be faulty. A key on the built-in keyboard may have been pressed while the computer was booting. Run the Stuck Key test in the Dell Diagnostics. If the problem cannot be corrected, call Dell for technical assistance.
the microprocessor Back to Contents Page
Back to Contents Page Ports and Connectors: Dell™ Inspiron™ 2000 System Reference About the I/O Connectors AC Adapter Mouse, Keyboard, and External Numeric Keypad Audio Devices USB Devices Modem Connector Parallel Devices NIC Connector External Monitor External Media Options About the I/O Connectors You can connect external devices to the input/output (I/O) connectors on the back and left side of the computer (see Figure 1).
NOTE: If the computer is in suspend (or standby) mode or S2D mode when you attach an external keyboard, the device is recognized immediately by the computer when it resumes normal operation. You can use the computer's keyboard and an external keyboard at the same time. When you attach a keyboard to the computer, the embedded numeric keypad is automatically disabled.
The drive access indicator does not blink when data is being accessed from the diskette drive connected to the parallel connector. NOTICE: Protect the diskette drive when it is not in the external media bay. Do not squeeze the drive or place objects on top of it; doing so could damage the drive motor. External Monitor You can use the 15-pin video connector to attach an external monitor to the computer. Connecting an External Monitor To attach an external monitor, perform the following steps.
Modem Connector You can connect a telephone line to the integrated modem through the RJ11 modem connector on the back of the computer. NOTICE: Do not confuse the modem and NIC connectors on your computer. Do not plug a telephone line into the NIC connector. NIC Connector You can connect to the integrated network interface controller (NIC) through the RJ45 connector on the back of the computer. NOTICE: Do not confuse the modem and NIC connectors on your computer.
Back to Contents Page Technical Overview: Dell™ Inspiron™ 2000 System Reference Front View Back View Bottom View Front View Figure 1.
1 USB port connector 2 Speakers and headphones (line-out/speaker-out) jack 3 Microphone (MIC IN) jack 4 Fan exhaust vent 5 External media bay 6 Air intake 7 PS/2 connector 8 AC adapter connector 9 External media bay connector 10 Parallel connector 11 Video connector 12 Modem connector 13 NIC connector Bottom View Figure 3.
Back to Contents Page Power Sources: Dell™ Inspiron™ 2000 System Reference AC Adapter Batteries Turning On the Computer AC Adapter The AC adapter converts AC power from an electrical outlet to the DC power used by the computer. The AC adapter kit includes the AC adapter with its attached DC cable (which connects to the computer) as well as an AC power cable that connects the adapter to an electrical outlet. You can connect the AC adapter with your computer either turned on or off.
l The battery’s self-test capability alerts you to battery conditions such as low charge. NOTE: If the battery is totally drained the alert functions will not operate. l You can charge the battery whenever you like without fear of reducing its charge capacity. l A battery has a life span of up to 350 full charges and 2000 partial charges, provided it is charged at normal room temperature. NOTICE: The batteries are designed to work only with Dell Inspiron 2000 portable computers.
Charging a Hot Battery If your battery is hot from being used in your computer or being in a hot environment, take note of the following precautions: l l A hot battery will not charge when you connect the AC adapter to the computer. This safety feature is important because charging a hot battery shortens the battery’s life span and may damage the battery and the computer. If the computer is not allowed to return to room temperature, the battery stops charging before it reaches its full capacity.
1 Battery charge indicators (4) 2 Battery test button NOTES: A charge indicator that blinks rapidly indicates a temporary failure or a potentially recoverable failure such as overheating. Allow the battery to cool for several minutes before checking the charge level again. If the battery has permanently failed or completely discharged, no charge indicators will light when you press the battery test button.
Battery Disposal CAUTION: Do not puncture or incinerate the battery. NOTE: To purchase a new battery, call Dell or access the Dell World Wide Web site at http://www.dell.com. Your computer system uses both a lithium-ion battery pack and a nickel-metal hydride (NiMH) coin cell battery. For instructions about replacing the lithium-ion battery pack in your computer, see "Replacing the Battery." The NiMH battery is a long-life battery, and it is very possible that you will never need to replace it.
Back to Contents Page Removing and Replacing Parts: Dell™ Inspiron™ 2000 System Reference NOTICE: Only a certified service technician should perform the procedures for removing and replacing parts. The warranty on the computer becomes void if anyone other than a certified technician performs these procedures.
1 Back of computer 2 Right side 3 Front of computer 4 Left side Recommended Tools Most of the procedures in this manual require the use of one or more of the following tools: l #0 and #1 magnetized Phillips-head screwdrivers l Small flat-blade screwdriver l 5-mm socket wrench l Small plastic scribe l Needle-nose pliers Preparing to Work Inside Your Computer NOTICE: Only a certified service technician should perform the procedures for removing and replacing parts.
1 Battery bay latch 2 Battery 8. Ground yourself by touching the unpainted metal surface of an I/O connector on the back of the computer. NOTICE: While you work, periodically touch the I/O panel to dissipate any static electricity that might harm components. Screw Identification NOTICE: When reinstalling a screw, you must use a screw of the correct length. Otherwise, you could damage the hardware. Make sure that the screw is properly aligned with its corresponding hole, and avoid overtightening.
ZIF Connectors Some of the computer's interface connectors are zero insertion force (ZIF) connectors. These connectors are not removable, but they must be released to disconnect a cable from them (see Figure 3). Figure 3. Disconnecting an Interface Cable 1 Movable part of connector (do not remove) NOTICE: The ZIF connectors are fragile. To avoid damage, do not apply too much pressure to the movable part of the connector.
1 Keyboard bezel 2 Right hinge cover 3 Hard-disk drive 4 Modem 5 System board assembly 6 Fan 7 Docking doors (not supported) 8 Bottom case assembly 9 Battery 10 Speaker 11 Audio I/O port cover 12 Audio EMI shield 13 Palmrest assembly 14 Keyboard 15 Left hinge cover 16 Display assembly Hard-Disk Drive Assembly Figure 5. Hard-Disk Drive Assembly Removal 1 Hard-disk drive 2 M3 x 3-mm screws (2) NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer.
Figure 6. Keyboard Bezel Removal 1 Microphone hole 2 Keyboard bezel release hole 3 Keyboard bezel NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer. NOTICE: To avoid damaging the microphone, do not put any objects into the microphone hole (see Figure 6). 1. Place the point of a paper clip, a very small flat-blade screwdriver, or a tool of similar size in the keyboard bezel hole and carefully push down (see Figure 6). 2.
3. Remove the two M2 x 5-mm screws at the back of the computer that secure the display assembly to the bottom case (see Figure 7). 4. Turn the computer upside down on a flat work surface. 5. Remove the two M2 x 4-mm screws at the bottom of the computer that secure the display assembly to the bottom case (see Figure 7). 6. Turn the computer right-side up. 7. Open the display. 8. Remove the left and right hinge covers (see Figure 7).
1 Display assembly bezel 2 Latch 3 M2.6 x 4-mm screws (4) 4 Right hinge 5 Display-assembly top cover 6 Inverter 7 M2 x 3.5-mm screw 8 Left hinge 9 Back light plug 10 LCD panel 11 M2 x 3.5-mm screw (6) 12 Large rubber screw covers (6) NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer. 1.
To replace the display-assembly latch, perform the following steps: 1. Carefully place the latch spring over the post on the display-assembly top cover. You may need to use a small flat-blade screwdriver to place the spring over the post. Hold the spring on the post with the screwdriver while performing the next step. 2. Holding the latch, stretch the spring slightly and set the display-assembly latch in place in the display assembly top cover. 3. Reinstall the bezel. LCD Panel Figure 10.
15. Disconnect the wide flex cable from the connector on the back of the LCD panel. To replace the LCD panel, perform the following steps: 1. Connect the LCD flex cable to the connector on the back of the LCD panel. 2. Reinstall the tape that covers the LCD flex-cable connector on the back of the LCD panel. 3. If you are installing a new LCD flex cable, peel off the backing tapes that are on the LCD flex-cable EMI sponges. 4. Reinstall the LCD panel in the top cover. a.
1 M2 x 4-mm screws (4) 2 Keyboard cable 3 Keyboard assembly To remove the keyboard assembly, perform the following steps. NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer. NOTICE: Make sure that the work surface is clean to prevent scratching the computer cover. 1. Remove the keyboard bezel. 2. Remove the four M2 x 4-mm screws located across the top of the keyboard assembly (see Figure 11).
6. Reinstall the keyboard bezel. Memory Module Figure 12. Memory Module Removal 1 Memory module 2 Inner tabs (2) NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer. 1. Remove the keyboard bezel. 2. Remove the keyboard assembly. 3. Ground yourself by touching the unpainted metal surface of an I/O connector on the computer's back panel. 4.
The palmrest assembly consists of the palmrest, status lights, and touch pad assembly. NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer. 1. Remove the keyboard bezel. 2. Remove the display assembly. 3. Remove the keyboard assembly. 4. Turn the computer upside down on a flat work surface. 5. Remove the six M2.6 x 1.6-mm screws located in the battery bay (see Figure 13).
Figure 13). 8. Turn the computer right-side up. 9. Reinstall the keyboard assembly. 10. Reinstall the display assembly. 11. Reinstall the keyboard bezel. Touch Pad Assembly 1. Remove the keyboard bezel. 2. Remove the display assembly. 3. Remove the keyboard assembly. 4. Remove the palmrest assembly. 5. Remove the three M2 x 3.5-mm screws that secure the touch pad assembly to the palmrest assembly. 6. Slide the touch pad assembly out from under the two hold-down tabs. 7.
l Bottom case assembly Reserve Battery Figure 16. Reserve Battery Removal 1 Reserve battery cable NOTICE: The reserve battery provides power to the computer's nonvolatile random-access memory (NVRAM) when the computer is turned off. Removing the battery causes the computer to lose the user-settable parameters in NVRAM. If possible, make a copy of this information before you remove the reserve battery. 1. Remove the keyboard bezel. 2. Remove the keyboard assembly. 3.
1 M2 x 8.5-mm screw 2 Modem retainer bracket 3 Modem 1. Remove the keyboard bezel. 2. Remove the display assembly. 3. Remove the keyboard assembly. 4. Remove the palmrest assembly. 5. Use a 5-mm socket wrench to remove the four 5-mm socket screws for the video graphics array (VGA) and parallel ports located on the back of the bottom assembly. 6. Use a small flat-blade screwdriver to remove the two media bay connector screws at both ends of the media bay connector located on the back of the bottom assembly.
Fan Figure 18. Fan Removal 1 Fan 2 Connector 3 M2 x 3.5-mm screws (2) 1. Remove the keyboard bezel. 2. Remove the display assembly. 3. Remove the keyboard assembly. 4. Remove the palmrest assembly. 5. Carefully disconnect the fan wire connector from the system board (see Figure 18). The male connector on the fan wire is keyed to fit into the female connector one way only. 6. Remove the two M2 x 3.5-mm screws that secure the fan to the bottom assembly (see Figure 18). 7.
1 EMI adhesive sponge 2 Speaker wire 3 Connector 4 Speaker 5 M2 x 3.5-mm screws (2) 6 Audio EMI shield 1. Remove the keyboard bezel. 2. Remove the display assembly. 3. Remove the keyboard assembly. 4. Remove the palmrest assembly. NOTICE: To ensure maximum cooling for the microprocessor, do not touch the glue side of the thermal conductive tape. The oils in your skin reduce the heat transfer capability on the glue side of the tape. 5.
7. Reinstall the palmrest assembly. 8. Reinstall the keyboard assembly. 9. Reinstall the display assembly. 10. Reinstall the keyboard bezel. System Board Assembly Figure 20. System Board Assembly Removal 1 M2 x 8.5-mm screw 2 Modem retainer bracket 3 Modem 4 M2 x 3.
shield, care must be taken when separating the audio EMI shield from the USB connector housing. 8. Using a small flat-blade screwdriver, carefully separate the audio EMI shield away from the USB connector housing. Place the edge of the screwdriver between the audio EMI shield and the USB connector housing, and slowly pry the two apart. 9. Remove the two M2 x 4-mm screws that secure the audio I/O cover to the bottom case assembly. 10. Remove the audio I/O cover. 11. Remove the six M2 x 3.
12. Replace the audio I/O cover. 13. Replace the two M2 x 4-mm screws to secure the audio I/O cover to the bottom case assembly. 14. Reinstall the palmrest assembly. 15. Reinstall the keyboard assembly. 16. Reinstall the display assembly. 17. Reinstall the keyboard bezel. Main Battery Release Latch Figure 22. Main Battery Release Latch Removal 1 Bottom case assembly 2 Main battery release latch 3 Release button 4 Tension spring 1. Remove the keyboard bezel. 2. Remove the display assembly. 3.
3. Gently push the screwdriver against the right edge of the back door to cause the door to bow up at their center. 4. Grasp the back door as it bows up while still pressing the door edge with the screwdriver. 5. Carefully slip the right-edge hinge of the back door off its right hinge pin. NOTICE: The doors are attached to each other by a tension spring at the left end of the doors. Do not try to separate the doors from each other. They must be removed together. 6.
Back to Contents Page Passwords and Security: Dell™ Inspiron™ 2000 System Reference About Passwords Using a Hard-Disk Drive Password Using a Supervisor Password Physically Securing the Computer and the Hard-Disk Drive Using a User Password About Passwords A user password prevents unauthorized access to the computer at start-up. A supervisor password provides access to the system setup program.
The hard-disk drive password helps protect the data on your hard-disk drive from unauthorized access. NOTE: Hard-disk drives that are not purchased from Dell for use with your computer may not support the hard-disk drive password option. After assigning a hard-disk drive password, you must enter it each time you turn on the computer and each time you resume normal operation from suspend mode or standby mode.
Back to Contents Page Technical Specifications: Dell™ Inspiron™ 2000 System Reference Chip Set and Bus Integrated Modem PC Cards Keyboard Memory Battery Connectors AC Adapter Audio Physical Video Environmental (Computer) Display Touch Pad Network Interface Controller Chip Set and Bus System chip set Intel® Mobile Pentium® III with 443BX/PIIX4m Microprocessor data bus width 64 bits DRAM bus width 64 bits Address bus width 32 bits Flash EPROM 4 megabits (Mb) AGP bus 66 MHz PC
Audio microphone-in jack; headphones/speakers jack USB USB-compliant connector Modem RJ-11 connector NIC RJ-45 connector Docking 240- pin connector (not supported) Audio Audio type Sound Blaster (software emulation-capable) Audio controller NeoMagic NMG5 + AC97 CODEC Stereo conversion 16 bit (analog-to-digital and digital-to-analog) Interfaces: Internal PCI bus/AC97 External microphone-in minijack; headphones/speakers-out minijack Speaker 4.0-ohm speaker Internal speaker amplifier 0.
Number of keys 84 keys - QWERTY (North America) 85 keys - AZERTY (Europe) 87 keys - Kanji (Japan) Key travel 2.5 mm (.098 inch) ± .2mm (.008 inches) Key spacing 18 mm (0.70 inch) Battery Type lithium ion Dimensions: Height 12.7 mm (0.5 inch) Depth 57.25 mm (2.25 inches) Width 262.49 mm (10.33 inches) Weight 214 g (.47 lb) for 4-cell version; 288 g (0.63 lb) for 6-cell version Voltage 14.8 for 4-cell version; 11.
Operating 5° to 35°C (41° to 95°F) Storage –20° to 60°C (–4° to 140°F) Relative humidity (maximum): Operating 20% to 80% (noncondensing) Storage 8% to 90% (noncondensing) Maximum vibration: Operating 0.9 GRMS using a random-vibration spectrum that simulates user environment Storage 1.3 GRMS using a random-vibration spectrum that simulates air/truck shipment Maximum shock:3 Operating 152.4 cm/sec (60.0 inches/sec) (equal to a half-sine pulse 2 ms in width) Storage 203.
Back to Contents Page System Setup: Dell™ Inspiron™ 2000 System Reference System Setup Program System Setup Options Suspend-to-Disk Utility System Setup Program Each time you turn on your computer, it compares the installed hardware with the system configuration information stored in nonvolatile randomaccess memory (NVRAM). If the system detects a discrepancy, it generates an error message for each incorrect configuration setting. You can use the system setup program to adjust the configuration settings.
Table 1. Main Screen Options Option Function System Time Resets the time on the computer’s internal clock. System Date Resets the date on the computer’s internal calendar. Diskette A, Diskette B Identifies the type of diskette drive being used by the computer. Diskette Drive B identifies a second diskette drive, if installed. IDE Adapter 0 Master Displays the capacity of the computer's internal hard-disk drive. This option does not have any user-selectable settings.
Table 2. Advanced Screen Options Option Function I/O Device Configuration Select this option and press to display the I/O Device Configuration Submenu. L2 Cache Sets the level-2 (L2) cache to Enabled (the default) or Disabled. Plug & Play O/S Options are Yes (the default) and No. Set this option to Yes unless your computer is running a non-Microsoft operating system such as Linux. Large Disk Access Mode Options are DOS (the default) and Other.
Table 4. Security Screen Options Option Function HD Password is: If no hard-disk drive password has been set, the setting for HD Password is is Clear. Otherwise, the setting displayed is Set. User Password is: If no user password has been set, the setting for User Password is is Clear. Otherwise, the setting displayed is Set. Supervisor Password is: If no supervisor password has been set, the setting for Supervisor Password is is Clear. Otherwise, the setting displayed is Set.
Power Switch Mode Specifies whether the power button operates in On/Off or Suspend/Resume mode. When set to On/Off, the power button turns the computer on and off. When set to Suspend/Resume, the power button suspends or resumes the computer. PM Control Enables or disables all power management features for the battery only or for both the battery and the AC power adapter. AC/Battery enables the power management features regardless of power source.
The Boot Screen defines the order of the devices from which the computer attempts to boot when you turn it on (see Table 6). The boot device options appear in a list on the screen. When you turn on the computer, it attempts to boot from the first option on the list. If no bootable files are present on the first option, the computer tries to boot from the second option, and so on down the list (except where noted in the following table).
Exit Saving Changes Saves the any changes you made and exits the system setup program. Exit Discarding Changes Discards any changes you made and exits the system setup program. Load Last Saved Values Discards the settings you have made and restores the settings you previously saved. Press when prompted to continue. Save Changes Saves any changes you made, but does not exit the system setup program.
Creating an S2D Partition for Windows NT® NOTE: The following procedure assumes that your hard-disk drive is unpartitioned and unformatted or you have a minimum of 150 MB of unpartitioned space on the drive. For information on partitioning and formatting your drive, see both your operating system and your drive documentation. To create the S2D partition for computers running Microsoft Windows NT, perform the following steps: 1. Insert the Dell System Software CD into the CD-ROM or DVD-ROM drive. 2.
Back to Contents Page Using the Computer: Dell™ Inspiron™ 2000 System Reference Display PC Cards Storage Devices Touch Pad Embedded Numeric Keypad Reset Switch Keyboard Display Adjusting the Display Brightness To adjust the brightness of the display, you can use the key combinations shown in Table 1. NOTE: When you run the computer on battery power, set your computer's brightness control to the lowest setting that affords comfortable viewing.
sets the display to pan mode, which allows you to scroll left, right, up, and down to view the entire desktop. To use the 1280 x 1024 or the 1024 x 768 resolution on an external monitor for a system running the Microsoft® Windows® 98 operating system, set the external monitor to Plug and Play Monitor as described in the following procedure: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. Click the Settings tab, click Advanced...
12. Double-click Display, and then click the Settings tab. Two display icons appear in the Settings window. 13. Click the display icon marked "2." 14. When asked if you want to enable this monitor, click Yes. 15. Click Apply, and then click OK. If You Have Display Problems If your computer is receiving power, but nothing appears on your display (such as light, text, or graphics) or the display image does not appear as you would expect, try the following measures to resolve the problem: 1.
3. Slide the new device firmly into the external media bay. You should hear a click when the device is fully seated. NOTICE: To avoid overheating the computer, do not place the external media bay close to the air inlet or fan intake/exhaust vents (see Figure 1). 4. Connect the media bay cable as follows: a. Position the larger of the cable connectors with its shiny metal lip down, and connect it firmly to the device through the slot in the back of the bay. b.
For instructions on changing the Auto Insert Notification option, see the operating system user’s guide. Caring for CDs and DVDs When handling and using CDs and DVDs, follow these precautions: l Never use a damaged or warped CD or DVD. l Always hold the CD or DVD by its edges. Do not touch the surface of the disc. l Use a clean, dry cloth to remove dust, smudges, or fingerprints from the surface of the CD or DVD. When cleaning, wipe from the center of the CD or DVD to the edge.
(the Pad Lock indicator lights up while the embedded numeric keypad is active). Figure 2. Embedded Numeric Keypad Some key combinations can be used whether or not the keypad is activated. NOTE: On an external keyboard, use with the appropriate keys if the External Hot-Key option is enabled in the system setup program. Use the numeric keypad combinations in Table 3 to enable and disable several numeric keypad functions. Table 3.
Activates suspend or standby mode * or * on French keyboards Activates suspend-to-disk (S2D) mode * This key combination does not function under an operating system with the Advanced Configuration and Power Interface (ACPI), such as Microsoft Windows 98. Speaker Key Combinations NOTE: On an external keyboard, use with the appropriate keys if the External Hot-Key option is enabled in the system setup program.
NOTICE: Take extra precautions if you use extended PC Cards in your computer. Extended cards are longer versions of standard PC Cards. They fit into, and operate correctly with, your computer. However, they extend beyond the edge of the computer when installed. If something strikes the exposed end of an installed card, your system board can be damaged. Always remove an extended PC Card before you pack the computer in its carrying case.
2. Gently remove the card. To protect the PC Card slot, install a blank if you are not going to use the slot.
You can also click the touch pad icon on the taskbar and click TouchPad Properties to open the Mouse Properties control panel. Reset Switch You can use the reset switch (accessible though the reset switch access hole on the bottom of the computer) to restart the computer without turning the power off and on. To restart the computer using the reset switch, straighten a paper clip and press it into the reset switch access hole for about one second.