Quick Reference Guide


Americas Contact Numbers
Countries
(excluding Australia,
Brunei, China, Hong
Kong, Japan, Korea,
Macau, Malaysia,
New Zealand,
Singapore, Taiwan,
and Thailand—refer to
individual listings for
these countries)
Taiwan
NOTE: Customers in
Taiwan call Malaysia
for customer
assistance.
Technical Support

toll free:
0080 651 226/0800 33 557
Customer Service (Penang, Malaysia)

810 4949
Transaction Sales

toll free:
0080 651 228/0800 33 556
Corporate Sales

toll free:
0080 651 227/0800 33 555
Thailand
NOTE: Customers in
Thailand call Malaysia
for customer
assistance.
Technical Support

toll free: 0880 060 07
Customer Service (Penang, Malaysia)

810 4949
Sales

toll free: 0880 060 06
Country (City)
Department Name or Service
Area Code
Local Number or
Toll-Free Number
Brazil
Sales, Customer Support, Technical Support

0800 90 3355
Canada
(North York, Ontario)
NOTE: Customers in
Canada call the U.S.A.
for access to
TechConnect BBS.
Automated Order-Status System

toll free: 1-800-433-
9014
AutoTech (Automated technical support)

toll free: 1-800-247-
9362
Customer Care (From outside Toronto)

toll free: 1-800-387-
5759
Customer Care (From within Toronto)
416
758-
2400
Customer Technical Support

toll free: 1-800-847-
4096
Sales (Direct Sales—from outside Toronto)

toll free: 1-800-387-
5752
Sales (Direct Sales—from within Toronto)
416
758-
2200
Sales (Federal government, education, and medical)

toll free: 1-800-567-
7542
Sales (Major Accounts)

toll free: 1-800-387-
5755
TechConnect BBS (Austin, Texas, U.S.A.)
512
728-
8528
TechFax

toll free: 1-800-950-
1329
Chile
(Santiago)
NOTE: Customers in
Chile call the U.S.A. for
sales, customer, and
technical assistance.
Sales, Customer Support, and Technical Support

toll free: 1230-020-
4823
Latin America
NOTE: Customers in
Latin America call the
U.S.A. for sales,
customer, and technical
assistance.
Customer Technical Support (Austin, Texas, U.S.A.)
512
728-
4093
Customer Service (Austin, Texas, U.S.A.)
512
728-
3619
Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
512
728-
3883
Sales (Austin, Texas, U.S.A.)
512
728-
4397
SalesFax (Austin, Texas, U.S.A.)
512
728-4600
728-
3772
Mexico
(Colonia Granada)
NOTE: Customers in
Mexico call the U.S.A.
for access to the
Automated Order-Status
System and AutoTech.
AutomatedOrder-Status System (Austin, Texas, U.S.A.)
512
728-
0685
AutoTech (Automated technical support) (Austin, Texas, U.S.A.)
512
728-
0686
Customer Technical Support
525
228-
7870
Sales
525
228-7811
toll free: 91-800-900-37
toll free: 91-800-904-
49
Customer Service
525
228-
7878
Main
525
228-
7800
U.S.A.
(Austin, Texas)
Automated Order-Status System

toll free: 1-800-433-
9014
AutoTech (Automated technical support)

toll free: 1-800-247-
9362
Dedicated Technical Support for Inspiron
3700 Computers

toll free: 1-877-595-
3355
Dell Home and Small Business Group: