Users Guide

Getting started with ImageAssist

This section provides information about setting up your system, downloading ImageAssist, and installing it.

Setting up your system

You can create an image using a physical system or a virtual machine. But, it is recommended that you use a virtual machine to

create an image. For more information about virtual machines, see Using ImageAssist Dynamic on virtual machine on page 13.

Before you begin using ImageAssist, ensure that you:

● Use the Windows 10 operating system.

● Disable BitLocker encryption on the system.

● Document the image build. This document helps in troubleshooting the image, if necessary. Update the document when you

create a new image.

● Update the build base to the latest version of BIOS which is available at https://www.dell.com/support.

NOTE: BIOS updates are not required if you are using a virtual machine as the build base.

● Back up your work before capturing the image.

● Install the Dell driver for the Onboard Ethernet Network Controller if network access is required. This driver does not have

any impact on the cross-platform image.

● Configure the system screen resolution to 1024 x 768.

Ensure that you do not install the following software, drivers, tools, or applets on your image before configuring your system. If

any of the following are found, the image may not be processed successfully at the Dell factory. You must uninstall them,

recapture the image, and then resubmit a compliant image. However, you can install the software, drivers, tools, or applets on

your image after system configuration.

● Tools and drivers

○ VMware Tools

○ Windows Update drivers

● Software

○ Remote management programs that automatically install drivers such as, Symantec pcAnywhere and Netop

○ Modem dialing software that requires Dial-Up Networking (DUNS) connections

○ Authentic, Energetic, Reflective, and Open (AERO) should be disabled on the build base

○ A fully enabled encryption technology such as BitLocker, PGP (Whole Disk Encryption), and so on

○ Dell OpenManage Client Instrumentation (OMCI)

You can install OMCI after deploying the image, because the OMCI version may vary depending on your target system.

○ Faronics Deep Freeze software

● Dell applets

○ Conexant D330 Modem Digital Line Detect v.92 Modem

○ Dell ControlPoint

○ Dell Data Protection

○ Dell TrueMobile Wireless clients

○ Dell broadband clients

○ Intel Rapid Start Technology

○ Audio clients

○ Video control panels

NOTE:

If you use a physical system, disconnect the network cable and disable the wireless device on the system to prevent

automatic driver installation.

NOTE: If you edit the registry, log file, or the file location where ImageAssist is checking, the image may be rejected.

Getting started with ImageAssist 5