Users Guide
Table Of Contents
- Integrated Dell Remote Access Controller 9 (iDRAC9) Version 3.00.00.00 User's Guide
- Overview
- Benefits of using iDRAC with Lifecycle Controller
- Key features
- New in this release
- How to use this guide
- Supported web browsers
- iDRAC licenses
- Licensed features in iDRAC9
- Interfaces and protocols to access iDRAC
- iDRAC port information
- Other documents you may need
- Contacting Dell
- Accessing documents from Dell support site
- Logging in to iDRAC
- Logging in to iDRAC as local user, Active Directory user, or LDAP user
- Logging in to iDRAC as a local user using a smart card
- Logging in to iDRAC using Single Sign-On
- Accessing iDRAC using remote RACADM
- Accessing iDRAC using local RACADM
- Accessing iDRAC using firmware RACADM
- Viewing system health
- Logging in to iDRAC using public key authentication
- Multiple iDRAC sessions
- Accessing iDRAC using SMCLP
- Secure default password
- Changing the default login password
- Enabling or disabling default password warning message
- IP Blocking
- Enabling or disabling OS to iDRAC Pass-through using web interface
- Enabling or disabling alerts using RACADM
- Setting up managed system
- Setting up iDRAC IP address
- Modifying local administrator account settings
- Setting up managed system location
- Optimizing system performance and power consumption
- Setting up management station
- Configuring supported web browsers
- Configuring Internet Explorer
- Configuring Mozilla Firefox
- Configuring web browsers to use virtual console
- Viewing localized versions of web interface
- Updating device firmware
- Updating firmware using iDRAC web interface
- Updating device firmware using RACADM
- Scheduling automatic firmware updates
- Updating firmware using CMC web interface
- Updating firmware using DUP
- Updating firmware using remote RACADM
- Updating firmware using Lifecycle Controller Remote Services
- Updating CMC firmware from iDRAC
- Viewing and managing staged updates
- Rolling back device firmware
- Backing up server profile
- Importing server profile
- Monitoring iDRAC using other Systems Management tools
- Support Server Configuration Profile (SCP) — Import and Export
- Secure Boot Configuration from BIOS Settings (F2)
- Configuring iDRAC
- Viewing iDRAC information
- Modifying network settings
- FIPS mode
- Configuring services
- Configuring TLS
- Using VNC client to manage remote server
- Configuring front panel display
- Configuring time zone and NTP
- Setting first boot device
- Enabling or disabling OS to iDRAC Pass-through
- Obtaining certificates
- Configuring multiple iDRACs using RACADM
- Disabling access to modify iDRAC configuration settings on host system
- Viewing iDRAC and managed system information
- Viewing managed system health and properties
- Viewing system inventory
- Viewing sensor information
- Monitoring performance index of CPU, memory, and input output modules
- Checking the system for Fresh Air compliance
- Viewing historical temperature data
- Viewing network interfaces available on host OS
- Viewing network interfaces available on host OS using RACADM
- Viewing FlexAddress mezzanine card fabric connections
- Viewing or terminating iDRAC sessions
- Setting up iDRAC communication
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring BIOS for serial connection
- Enabling RAC serial connection
- Enabling IPMI serial connection basic and terminal modes
- Switching between RAC serial and serial console while using DB9 cable
- Communicating with iDRAC using IPMI SOL
- Communicating with iDRAC using IPMI over LAN
- Enabling or disabling remote RACADM
- Disabling local RACADM
- Enabling IPMI on managed system
- Configuring Linux for serial console during boot in RHEL 6
- Supported SSH cryptography schemes
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring user accounts and privileges
- Recommended characters in user names and passwords
- Configuring local users
- Configuring Active Directory users
- Prerequisites for using Active Directory authentication for iDRAC
- Supported Active Directory authentication mechanisms
- Standard schema Active Directory overview
- Configuring Standard schema Active Directory
- Extended schema Active Directory overview
- Configuring Extended schema Active Directory
- Extending Active Directory schema
- Installing Dell extension to the Active Directory users and computers snap-in
- Adding iDRAC users and privileges to Active Directory
- Configuring Active Directory with Extended schema using iDRAC web interface
- Configuring Active Directory with Extended schema using RACADM
- Testing Active Directory settings
- Configuring generic LDAP users
- System Lockdown mode
- Configuring iDRAC for Single Sign-On or smart card login
- Prerequisites for Active Directory Single Sign-On or smart card login
- Configuring iDRAC SSO login for Active Directory users
- Configuring iDRAC smart card login for local users
- Configuring iDRAC smart card login for Active Directory users
- Enabling or disabling smart card login
- Configuring iDRAC to send alerts
- Enabling or disabling alerts
- Filtering alerts
- Setting event alerts
- Setting alert recurrence event
- Setting event actions
- Configuring email alert, SNMP trap, or IPMI trap settings
- Configuring WS Eventing
- Configuring Redfish Eventing
- Monitoring chassis events
- Alerts message IDs
- iDRAC 9 Group Manager
- Managing logs
- Monitoring and managing power
- Inventorying, monitoring, and configuring network devices
- Inventorying and monitoring network devices
- Inventorying and monitoring FC HBA devices
- Dynamic configuration of virtual addresses, initiator, and storage target settings
- Supported cards for IO Identity Optimization
- Supported NIC firmware versions for IO Identity Optimization
- Virtual or Flex Address and Persistence Policy behavior when iDRAC is set to Flex Address mode or Console mode
- System behavior for FlexAddress and IO Identity
- Enabling or disabling IO Identity Optimization
- Configuring persistence policy settings
- Managing storage devices
- Understanding RAID concepts
- Supported controllers
- Supported enclosures
- Summary of supported features for storage devices
- Inventorying and monitoring storage devices
- Viewing storage device topology
- Managing physical disks
- Managing virtual disks
- Managing controllers
- Configuring controller properties
- Importing or auto importing foreign configuration
- Clearing foreign configuration
- Resetting controller configuration
- Switching the controller mode
- 12 Gbps SAS HBA adapter operations
- Monitoring predictive failure analysis on drives
- Controller operations in non-RAID mode or HBA mode
- Running RAID configuration jobs on multiple storage controllers
- Manage Preserved cache
- Managing PCIe SSDs
- Managing enclosures or backplanes
- Choosing operation mode to apply settings
- Viewing and applying pending operations
- Storage devices — apply operation scenarios
- Blinking or unblinking component LEDs
- BIOS Settings
- Configuring and using virtual console
- Supported screen resolutions and refresh rates
- Configuring virtual console
- Previewing virtual console
- Launching virtual console
- Using virtual console viewer
- HTML5 based virtual console
- Synchronizing mouse pointers
- Passing all keystrokes through virtual console for Java or ActiveX plug-in
- Using iDRAC Service Module
- Using USB port for server management
- Using Quick Sync 2
- Managing virtual media
- Installing and using VMCLI utility
- Managing vFlash SD card
- Configuring vFlash SD card
- Managing vFlash partitions
- Using SMCLP
- Deploying operating systems
- Troubleshooting managed system using iDRAC
- Using diagnostic console
- Viewing post codes
- Viewing boot and crash capture videos
- Viewing logs
- Viewing last system crash screen
- Viewing System status
- Hardware trouble indicators
- Viewing system health
- Checking server status screen for error messages
- Restarting iDRAC
- Erasing system and user data
- Resetting iDRAC to factory default settings
- SupportAssist Integration in iDRAC
- Frequently asked questions
- Use case scenarios
- Troubleshooting an inaccessible managed system
- Obtaining system information and assess system health
- Setting up alerts and configuring email alerts
- Viewing and exporting System Event Log and Lifecycle Log
- Interfaces to update iDRAC firmware
- Performing graceful shutdown
- Creating new administrator user account
- Launching servers remote console and mounting a USB drive
- Installing bare metal OS using attached virtual media and remote file share
- Managing rack density
- Installing new electronic license
- Applying IO Identity configuration settings for multiple network cards in single host system reboot
The normal Active Directory Smart Card login normally takes less than 10 seconds, however it may take up to four minutes if you
have specified the preferred DNS server and the alternate DNS server in the Network page, and the preferred DNS server has
failed. DNS time-outs are expected when a DNS server is down. iDRAC logs you in using the alternate DNS server.
ActiveX plug-in unable to detect the Smart Card reader.
Make sure that the smart card is supported on the Microsoft Windows operating system. Windows supports a limited number of
smart card Cryptographic Service Providers (CSPs).
In general, check if the smart card CSPs are present on a particular client, insert the smart card in the reader at the Windows
logon (Ctrl-Alt-Del) screen and check if Windows detects the smart card and displays the PIN dialog-box.
Incorrect Smart Card PIN.
Check if the smart card is locked due to too many attempts with an incorrect PIN. In such cases, contact the smart card issuer
in the organization to get a new smart card.
Virtual console
What is the required Java version to launch Virtual Console?
You need Java 8 or later to use this feature and to launch iDRAC Virtual Console over an IPv6 network.
Virtual Console session is active even if you have logged out of iDRAC web interface. Is this the expected behavior?
Yes. Close the Virtual Console Viewer window to log out of the corresponding session.
Can a new remote console video session be started when the local video on the server is turned off?
Yes.
Why does it take 15 seconds to turn off the local video on the server after requesting to turn off the local video?
It gives a local user an opportunity to take any action before the video is switched off.
Is there a time delay when turning on the local video?
No, after a local video turn ON request is received by iDRAC, the video is turned on instantly.
Can the local user also turn off or turn on the video?
When the local console is disabled, the local user cannot turn off or turn on the video.
Does switching off the local video also switch off the local keyboard and mouse?
No.
Does turning off the local console turn off the video on the remote console session?
No, turning the local video on or off is independent of the remote console session.
What privileges are required for an iDRAC user to turn on or turn off the local server video?
Any user with iDRAC configuration privileges can turn on or turn off the local console.
How to get the current status of the local server video?
The status is displayed on the Virtual Console page.
To display the status of the object iDRAC.VirtualConsole.AttachState, use the following command:
racadm get idrac.virtualconsole.attachstate
Or, use the following command from a Telnet, SSH, or a remote session:
racadm -r (iDrac IP) -u (username) -p (password) get iDRAC.VirtualConsole.AttachState
The status is also seen on the Virtual Console OSCAR display. When the local console is enabled, a green status is displayed next
to the server name. When disabled, a yellow dot indicates that iDRAC has locked the local console.
Why is the bottom of the system screen not seen from the Virtual Console window?
Make sure that the management station’s monitor resolution is set to 1280 x 1024.
Why is the Virtual Console Viewer window garbled on Linux operating system?
The console viewer on Linux requires a UTF-8 character set. Check your locale and reset the character set if required.
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Frequently asked questions