Users Guide

Table Of Contents
Managing remote file share.................................................................................................................................... 287
Configuring remote file share using web interface...........................................................................................288
Configuring remote file share using RACADM...................................................................................................289
Deploying operating system using virtual media..................................................................................................... 289
Installing operating system from multiple disks................................................................................................. 289
Deploying embedded operating system on SD card...............................................................................................290
Enabling SD module and redundancy in BIOS.................................................................................................... 290
Chapter 26: Troubleshooting managed system using iDRAC.......................................................291
Using diagnostic console................................................................................................................................................291
Reset iDRAC and Reset iDRAC to default ..........................................................................................................291
Scheduling remote automated diagnostics.........................................................................................................292
Scheduling remote automated diagnostics using RACADM........................................................................... 292
Viewing post codes........................................................................................................................................................ 293
Viewing boot and crash capture videos.................................................................................................................... 293
Configuring video capture settings.......................................................................................................................293
Viewing logs..................................................................................................................................................................... 293
Viewing last system crash screen...............................................................................................................................294
Viewing System status.................................................................................................................................................. 294
Viewing system front panel LCD status.............................................................................................................. 294
Viewing system front panel LED status...............................................................................................................294
Hardware trouble indicators.........................................................................................................................................295
Viewing system health...................................................................................................................................................295
Checking server status screen for error messages................................................................................................295
Restarting iDRAC............................................................................................................................................................296
Resetting iDRAC using iDRAC web interface.................................................................................................... 296
Resetting iDRAC using RACADM..........................................................................................................................296
Erasing system and user data...................................................................................................................................... 296
Resetting iDRAC to factory default settings............................................................................................................297
Resetting iDRAC to factory default settings using iDRAC web interface...................................................297
Resetting iDRAC to factory default settings using iDRAC settings utility.................................................. 297
Chapter 27: SupportAssist Integration in iDRAC........................................................................298
SupportAssist Registration...........................................................................................................................................298
Installing Service Module.............................................................................................................................................. 299
Server OS Proxy Information.......................................................................................................................................299
SupportAssist...................................................................................................................................................................299
Service Request Portal..................................................................................................................................................299
Collection Log.................................................................................................................................................................. 299
Generating SupportAssist Collection......................................................................................................................... 299
Generating SupportAssist Collection manually using iDRAC web interface...............................................300
Settings..............................................................................................................................................................................301
Collection Settings.......................................................................................................................................................... 301
Set Default for Collections............................................................................................................................................ 301
Contact Information........................................................................................................................................................301
Chapter 28: Frequently asked questions.................................................................................... 302
System Event Log...........................................................................................................................................................302
Network security.............................................................................................................................................................303
Contents
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