Users Guide

Hardware trouble indicators
The hardware related problems are:
• Failure to power up
• Noisy fans
• Loss of network connectivity
• Hard drive failure
• USB media failure
• Physical damage
Based on the problem, use the following methods to correct the problem:
• Reseat the module or component and restart the system
• In case of a blade server, insert the module into a different bay in the chassis
• Replace hard drives or USB flash drives
• Reconnect or replace the power and network cables
If problem persists, see the Installation and Service Manual available at www.dell.com/poweredgemanuals for specific troubleshooting
information about the hardware device.
CAUTION: You should only perform troubleshooting and simple repairs as authorized in your product documentation, or
as directed by online or telephone service and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came with the product.
Viewing system health
iDRAC and CMC (for blade servers) Web interfaces display the status for the following:
• Batteries
• CPUs
• Cooling
• Intrusion
• Memory
• Power Supplies
• Removable Flash Media
• Voltages
• Miscellaneous
Click any component name in the Server Health section to view details about the component.
Checking server status screen for error messages
When a flashing amber LED is blinking, and a particular server has an error, the main Server Status Screen on the LCD highlights the
affected server in orange. Use the LCD navigation buttons to highlight the affected server, then click the center button. Error and
warning messages will be displayed on the second line. For the list of error messages displayed on the LCD panel, see the server’s Owner’s
Manual.
Restarting iDRAC
You can perform a hard or soft iDRAC restart without turning off the server:
• Hard restart — On the server, press and hold the LED button for 15 seconds.
• Soft restart — Using iDRAC Web interface or RACADM.
Resetting iDRAC using iDRAC web interface
To restart iDRAC, do one of the following in the iDRAC Web interface:
• Go to Maintenance > Diagnostics. Click Reset iDRAC.
Troubleshooting managed system using iDRAC
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