Users Guide

Configuring remote file share using web interface................................................................................................. 276
Configuring remote file share using RACADM.........................................................................................................277
Deploying operating system using virtual media............................................................................................................277
Installing operating system from multiple disks........................................................................................................277
Deploying embedded operating system on SD card..................................................................................................... 278
Enabling SD module and redundancy in BIOS..........................................................................................................278
26 Troubleshooting managed system using iDRAC......................................................................... 279
Using diagnostic console.................................................................................................................................................. 279
Reset iDRAC and Reset iDRAC to default .............................................................................................................. 279
Scheduling remote automated diagnostics..............................................................................................................280
Scheduling remote automated diagnostics using RACADM..................................................................................280
Viewing post codes...........................................................................................................................................................280
Viewing boot and crash capture videos.......................................................................................................................... 281
Configuring video capture settings............................................................................................................................281
Viewing logs........................................................................................................................................................................281
Viewing last system crash screen....................................................................................................................................281
Viewing System status..................................................................................................................................................... 282
Viewing system front panel LCD status................................................................................................................... 282
Viewing system front panel LED status....................................................................................................................282
Hardware trouble indicators.............................................................................................................................................283
Viewing system health......................................................................................................................................................283
Checking server status screen for error messages...................................................................................................... 283
Restarting iDRAC.............................................................................................................................................................. 283
Resetting iDRAC using iDRAC web interface..........................................................................................................283
Resetting iDRAC using RACADM..............................................................................................................................284
Erasing system and user data..........................................................................................................................................284
Resetting iDRAC to factory default settings................................................................................................................. 284
Resetting iDRAC to factory default settings using iDRAC web interface........................................................... 284
Resetting iDRAC to factory default settings using iDRAC settings utility...........................................................285
27 SupportAssist Integration in iDRAC.......................................................................................... 286
SupportAssist Registration.............................................................................................................................................. 286
Installing Service Module..................................................................................................................................................287
Server OS Proxy Information...........................................................................................................................................287
SupportAssist.....................................................................................................................................................................287
Service Request Portal..................................................................................................................................................... 287
Collection Log.................................................................................................................................................................... 287
Generating SupportAssist Collection.............................................................................................................................. 287
Generating SupportAssist Collection manually using iDRAC web interface........................................................ 288
Settings.............................................................................................................................................................................. 288
Collection Settings............................................................................................................................................................ 288
Set Default for Collections...............................................................................................................................................289
Contact Information..........................................................................................................................................................289
28 Frequently asked questions..................................................................................................... 290
System Event Log.............................................................................................................................................................290
Network security................................................................................................................................................................291
Active Directory................................................................................................................................................................. 291
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