Users Guide

Create or change security keys.
PCIe SSD devices:
Inventory and remotely monitor the health of PCIe SSD devices in the server.
Prepare the PCIe SSD to be removed.
Securely erase the data.
Set the backplane mode (unified or split mode).
Blink or unblink component LEDs.
Apply the device settings immediately, at next system reboot, at a scheduled time, or as a pending operation to be
applied as a batch as part of the single job.
Update
Manage iDRAC licenses.
Update BIOS and device firmware for devices supported by Lifecycle Controller.
Update or rollback iDRAC firmware and Lifecycle Controller firmware using a single firmware image.
Manage staged updates.
Back up and restore server profile.
Access iDRAC interface over direct USB connection.
Configure iDRAC using Server Configuration Profiles on USB device.
Maintenance and Troubleshooting
Perform power-related operations and monitor power consumption.
Optimize system performance and power consumption by modifying the thermal settings.
No dependency on OpenManage Server Administrator for generation of alerts.
Log event data: Lifecycle and RAC logs.
Set email alerts, IPMI alerts, remote system logs, WS Eventing logs, Redfish event, and SNMP traps (v1, v2c, and v3) for
events and improved email alert notification.
Capture last system crash image.
View boot and crash capture videos.
Out-of-band monitor and alert the performance index of CPU, memory, and I/O modules.
Configure warning threshold for inlet temperature and power consumption.
Use iDRAC Service Module to:
View operating system information.
Replicate Lifecycle Controller logs to operating system logs.
Automatic system recovery options.
Remotely hard-reset iDRAC
Enable in-band iDRAC SNMP alerts
Access iDRAC using host OS (experimental feature)
Populate Windows Management Instrumentation (WMI) information.
Integrate with SupportAssist collection. This is applicable only if iDRAC Service Module Version 2.0 or later is installed.
For more information, see Generating SupportAssist Collection.
Prepare to remove NVMe PCIe SSD. For more information, see Preparing to remove PCIe SSD on page 215.
Generate SupportAssist collection in the following ways:
Automatic Using iDRAC Service Module that automatically invokes the OS Collector tool.
Manual Using OS Collector tool.
Dell Best Practices regarding iDRAC
iDRACs are intended to be on a separate management network; they are not designed nor intended to be placed on or
connected to the internet. Doing so could expose the connected system to security and other risks for which Dell is not
responsible.
Along with locating iDRACs on a separate management subnet, users should isolate the management subnet/vLAN with
technologies such as firewalls, and limit access to the subnet/vLAN to authorized server administrators.
Secure Connectivity
Securing access to critical network resources is a priority. iDRAC implements a range of security features that includes:
Custom signing certificate for Secure Socket Layer (SSL) certificate.
Signed firmware updates.
User authentication through Microsoft Active Directory, generic Lightweight Directory Access Protocol (LDAP) Directory
Service, or locally administered user IDs and passwords.
Two-factor authentication using the SmartCard logon feature. The two-factor authentication is based on the physical
smart card and the smart card PIN.
16
Overview